Akia enable hotels, serviced apartments, and vacation rentals to quickly build and distribute customer-facing workflows through text-messaging
Text-messaging is the new king of guest engagement.
No downloads. No logins. It’s no wonder 73% of travelers prefer chat as the primary method of communication.
Akia is the business messaging platform designed for vacation rentals. By utilizing text-messaging as the main delivery channel, your property can create rich, highly engaging, informative guest experiences unavailable anywhere else.
- 73% guests prefer texting
- 85% guests engaged
- 27% time saved
Customize your guest journey.
- Automated Pre-arrival. Engage and welcome your guests on the day of arrival.
- Personalized Compendiums. Send relevant information to your guests via our beautiful, easy-to-build, drag-and-drop digital booklets.
- Registration Cards & Rental Agreements. Guests can pre-register for check-in by signing a digital registration card over text-messaging.
- Scheduled Messaging. Automate follow ups with guests and make sure things are going well.
- Post-Stay Cadence. Drive online reputation, book more reservations with marketing and schedule cadences.
Product Features & Capabilities
- Scheduled Messaging
- Digital Compendium
- Registration Cards
- Rental Agreements
- Tasks & Service orders
- Automatic Replies
- Surveys & Reviews
- Unlimited Messaging
- Team Chat
- Mobile Apps
- Web Chat
- And more!
Akia from Evan Chen on Vimeo.