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Akia

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Categories

Guest communicationUpselling & MerchandisingReputation ManagementHotel operations

Akia enable hotels, serviced apartments, and vacation rentals to quickly build and distribute customer-facing workflows through text-messaging

Text-messaging is the new king of guest engagement.

No downloads. No logins. It’s no wonder 73% of travelers prefer chat as the primary method of communication.

Akia is the business messaging platform designed for vacation rentals. By utilizing text-messaging as the main delivery channel, your property can create rich, highly engaging, informative guest experiences unavailable anywhere else.

  • 73% guests prefer texting
  • 85% guests engaged
  • 27% time saved

Customize your guest journey.

  1. Automated Pre-arrival. Engage and welcome your guests on the day of arrival.
  2. Personalized Compendiums. Send relevant information to your guests via our beautiful, easy-to-build, drag-and-drop digital booklets.
  3. Registration Cards & Rental Agreements. Guests can pre-register for check-in by signing a digital registration card over text-messaging.
  4. Scheduled Messaging. Automate follow ups with guests and make sure things are going well.
  5. Post-Stay Cadence. Drive online reputation, book more reservations with marketing and schedule cadences.

Product Features & Capabilities

  • Scheduled Messaging
  • Digital Compendium
  • Registration Cards
  • Rental Agreements
  • Tasks & Service orders
  • Automatic Replies
  • Surveys & Reviews
  • Unlimited Messaging
  • Broadcast
  • Team Chat
  • F&B
  • Integrations
  • Mobile Apps
  • Web Chat
  • Translations
  • And more!

Akia from Evan Chen on Vimeo.

Prices and Setups

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