Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

Revenue & distribution

United Kingdom

Flexkeeping

Flexkeeping is the most comprehensive hotel housekeeping and staff collaboration software. It enables you to connect departments, resolve issues and organize workflow. Flexkeeping provides you with meaningful analytics that help you lower costs and increase guest satisfaction.

The main solutions include:

Housekeeping: automate schedules, update room statuses, conduct inspections and ensure spotless rooms

Maintenance: take a picture, report, track and fix issues around your hotel

Team Communication: keep all staff up to date, organize workflows, and improve team communication

Checklists & SOPs: access all checklists and SOPs, ensure consistent quality and efficient staff training

Analytics: get automated, meaningful data to optimize your operations and lower costs

Your team can create specific room cleaning routines based on the rate plans of the unit

Adapt cleaning patterns based on rate plans

New charge posting

Flexkeeping performs the unit conditions/status.

Modify room status

1h/room

350%

2-3x

flexkeeping

The onboarding fee will be fully refunded in case you decide that Flexkeeping isn't the right fit for you.

Less than 100 rooms

More than 100 rooms

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Housekeeping Software is similar to staff communication & task management tools but goes a step further. It can be particularly beneficial to hotels with more than 100 rooms. These tools focus on the housekeeping department allowing the housekeeping manager to assign rooms to cleaning staff and monitor the advancement from each one out of a single dashboard. The great advantage is that these tools connect to the hotel’s PMS allowing the housekeeping manager to mark the room as clean in the PMS. When something is broken the housekeeping staff can directly alert the maintenance team and in addition, mark the room as out of service (OOS) in the PMS.

Housekeeping software

In a hotel, operations are spread across the property and split-up into different departments, shifts and duties making it a challenge for many employees to have an efficient and clear way of communicating with one another. Traditional operations relied on time-consuming handovers,  flip through binders and review backlogs. Staff communication and task management tools have the focus to improve the communication between hotel departments, streamline processes and improve operational efficiency. Furthermore, these tools enable the head of departments and management to control standard operating procedures (SOP’s) at all times.

Staff collaboration tools

United States

HKeeper

HKeeper software reduces up to 30% of your operating expenses, saves up to 20% of your administrative work time, and increases your guest satisfaction.

The HKeeper architecture consists of 18 main modules and 2 types of mobile applications: executives and employees.

A unique feature that the HKeeper offer is a Digital Room Cleanliness Certificate and Contactless Virtual Concierge with an automated guest request distribution and escalation.

The Centralized Digital Logbook and Messenger enable you to convey information to your staff instantly and in any language.

Through the Digital Tasks Management page, you can create Housekeeping, Maintenance, ToDo, and My Tasks in real-time, prioritize, schedule them, and send special alerts for high-priority tasks.

HKeeper’s Workflow and Employees modules monitor working progress in real-time and analyze staff performance by counting productive working time and time spent moving in between the execution of the tasks and tracks the time required for each task to be performed.

HKeeper optimizes quality and financial performance by highlighting the employees' overtime, standard task time limit exceeds, low balances of items in the warehouses, and repetitive maintenance issues.

HKeeper includes an automated counting system for used material resources and eliminates the need to spend time on inventory in warehouses.

The planner allows you to schedule daily, weekly, and monthly recurring maintenance tasks to ensure that the hotel is always on top of preventive maintenance protocols.

With HKeeper, you will not have any barriers to communication with your employees, as 70 % of the information in HKeeper is visual with a user-friendly and intuitive interface. Using the HKeeper mobile application, each employee gets the ability to document an event or an action digitally, take photographs, add remarks, and record all questions regarding guest requests. The application functions equally well with or without Wi-Fi.

HKeeper works perfectly for managing properties in multiple locations!

With Hkeeper, your backhouse operations go completely green!

And best of all, with HKeeper, you will not only cut your expenses, but also make money!


Pay as you go at the end of the month of using our software, because we are sure that once you try HKeeper, you won't go back! 

All 18 of HKeeper's modules

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Germany

hotelkit GmbH

hotelkit is a Hotel Operations Platform that enables hotels to better connect their teams, improve internal communication and fully digitalize and simplify daily workflows! The solution is already used by 100,000 hotel employees across more than 2,500 hotels worldwide.

hotelkit´s solution for collaboration & service optimization makes handovers smoother, communication simpler, and guests happier. With hotelkit housekeeping, hotels benefit from digitalized processes, seamless interfaces to PMS, and real-time updates of the room status. 

With the help of Handovers and News, everyone can be quickly informed about changes and internal communication runs smoothly. Checklists and a Handbook enable consistent and comprehensive compliance with strict hygiene requirements. Digital repair orders and guest requests additionally facilitate collaboration. Delivering outstanding service has never been easier and now hoteliers can spend more time doing what they do best: making their guests happy.


Retrieve properties & reservations from Apaleo

hotelkit changes Unit Condition to allow houskeepers assign a proper condtion before or after the room cleaning.

Change unit/room status and condiction

Your team can create specific room cleaning routines based on the rate plans of the unit.

With the help of the communication tools, information can be conveyed transparently and in a targeted manner, – and made accessible to all via PC, tablet, or smartphone – regardless of location.

Optimized communication

The possibility to prioritize tasks enables employees to maintain an efficient overview and always stay on top of things.

Improved productivity

Daily workflows and recurring checklists can be digitally created and automatically assigned to employees. The digital collaboration platform allows you to track work progress in real time.

Accelerated workflows

Special moments occurring both inside and outside the daily work routine can be shared with the entire team across their very own social stream and chat.

Connected teams

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France

Roomchecking

Roomchecking is a mobile solution for the hotel staff.

With Roomchecking you'll be able to :

- attribute rooms to cleaners with rules (credits, change sheets...)
- track the progress of cleaning in real time
- declare and track maintenance issues
- be alerted in real time for lost and found
- create audits
- create tasks to communicate with the team
- preventative maintenance


Reservations

Housekeeping

Organization

Productivity

RoomChecking

Standard Service 

Full Service

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IPG Immobilienprojekt GmbH

AI Maid Help is the most comprehensive Tasks and Collaboration management solution, interfacing with Housekeeping, Maintenance & Repair and Front of the House or centralised Guest Services. 

AI stands for Artificial Intelligence, which is used in the daily handling of room cleaning tasks. This feature is also a very useful tool for staff induction, on-the-job training and to reduce time-consuming live room checks after cleaning. AI Maid Help is the first Hospitality Tech application that uses AI technology to support operational processes and enhance the professionalism and performance of your Housekeeping team members.

Designed by hospitality industry professionals, this application is specifically engineered for use in contactless hospitality business models, remote property management as well as for traditionally managed hotels. 

AI Maid Help enables property owners/operators to streamline their operational workflow, ensure real-time communication between team members, resolve day-to-day issues, and provide powerful reporting for operational analysis.

Other integrated features include

Dashboard:
All the information you need at your fingertips, such as a weekly occupancy forecast, how many team members are on duty to complete tasks, the amount of housekeeping and maintenance work in the public areas, back of house and on-site offices, queue rooms and the progress of all daily tasks at a glance.

Lost & Found:
Found items can be reported directly from the room attendant's mobile app and seamlessly recorded in the web app for future reference and handling.

Reservation requests:
We manage guest requests and allocate these tasks to ensure they receive the best possible attention.

Reporting:
This feature provides you with meaningful data that can be easily extracted in either VC or XLS format for more effective analysis.


Retrieves data for a weekly occupancy forecast to assess cleaning staffing requirements, as well as queuing rooms and daily occupancy circle graphs.

Dashboard

After cleaning and inspection, the current condition of the room is automatically updated in the PMS.

Maintenance slots created in PMS are retrieved for processing. Maintenance issues reported from the mobile app and assigned to either an in-house technician or an external contractor create a maintenance slot in PMS. Maintenance statuses and resolution times are set and updated upon resolution.

Maintenance & Repair

Manage all cleaning tasks, not only for rooms (including lead time tracking and AI performance evaluation), but also for public areas, back of house and on-site offices.

Housekeeping Task Management

Manages daily maintenance issues and scheduled preventive maintenance work in all areas of the property. It handles both in-house technicians and external contractors.

Maintenance & Repair Task Management

Easy communication between all team members and with external contractors through our integrated messaging system. For maximum transparency, all messages can be tracked in the web application.

Communication Tool

Task and issue workload at a glance, task status updates, AI Assistant and remote room check after cleaning function, messaging system, maintenance issues and lost & found reporting.

Android & iOS Mobile app

AI Maid Help

30 day free trial. During this time, status updates are not sent to PMS to prevent overwriting your units' current status.

Free Trial

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Lost & Found feature and AI recognition bounding boxes

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Streamlining your operations & maximising the efficiency of your teams is key in today's environment. Find all the tools you need to centralise communication, assign tasks or prioritize room cleaning and maintenance. 

Streamline staff communication

Flexkeeping

HKeeper

hotelkit

Roomchecking

AI Maid Help