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HiJiffy

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Guest communication

HiJiffy is an all-in-one communication solution for hotels that boosts revenue through increased direct bookings and upselling opportunities.

The platform features an AI-powered conversational Booking Assistant – available 24/7 across all communication channels – that automatically answers more than 80% of guest queries in +100 different languages.

It also includes a Virtual Concierge – available from the pre-stay stage until the guests’ departure – that centralises customer care activities and enables contactless procedures (ex. check-in).

Nowadays, +1,600 hotels across +30 countries are already using HiJiffy’s solutions to enhance their guest experience by digitalizing and automating interactions throughout all the key stages of the customer journey.

What to see it in action? Check our product video below:

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