HKeeper

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MiscellaneousMeeting Room ManagementUpselling & MerchandisingHotel operationsAnalytics & BIHousekeeping & FM

HKeeper software reduces up to 30% of your operating expenses, saves up to 20% of your administrative work time, and increase your guest satisfaction.

The HKeeper architecture consists of 18 main modules and 2 types of mobile applications: executives and employees.

A unique feature that the HKeeper offer is a Digital Room Cleanliness Certificate and Contactless Virtual Concierge with an automated guest request distribution and escalation.

The Centralized Digital Logbook and Messenger enable you to instantly convey information to your staff and in any language.

Through the Digital Tasks Management page, you can create Housekeeping, Maintenance, ToDo, and My Tasks in real-time, prioritize, schedule them, and send special alerts for high-priority tasks.

HKeeper’s Workflow and Employees modules monitor working progress in real-time and analyze staff performance by counting productive working time and time spent moving in between the execution of the tasks and tracks the time required for each task to be performed.

HKeeper optimizes quality and financial performance by highlighting the employees’ overtime, standard task time limit exceeds, low balances of items in the warehouses, and repetitive maintenance issues.

HKeeper includes an automated counting system for used material resources and eliminates the need to spend time on inventory in warehouses.

The planner allows you to schedule daily, weekly, and monthly recurring maintenance tasks to ensure that the hotel is always on top of preventive maintenance protocols.

With HKeeper, you will not have any barriers to communication with your employees, as 70 % of the information in HKeeper is visual with a user-friendly and intuitive interface. Using the HKeeper mobile application, each employee gets the ability to document an event or an action digitally, take photographs, add remarks, and record all questions regarding guest requests. The application functions equally well with or without Wi-Fi.

HKeeper works perfectly for managing properties in multiple locations!

With Hkeeper, your backhouse operations go completely green!

And best of all, with HKeeper, you will not only cut your expenses, but also make money!

 

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Feedback from Hoteliers

"HKeeper has been a game-changer for APX Hotels. The inventory control process has aided in preventing the overstocking of supplies in the warehouse without increasing our expenditures. At the same time, HKeeper has helped our hotels to improve department task performance in terms of quality and reduced time spent on tasks. Workflow automation has significantly improved guest satisfaction as well.”

APX Darling Harbour Hotel, APX World Square Hotel & APX Parramatta Hotel, Australia - Owner

"Since we started to use HKeeper, we have seen significant benefits both internally and how service is provided to guests. HKeeper has saved a lot of time for me on administrative and preventative work organization while giving an opportunity to analyze the workflow and see negative patterns immediately and simplify everyday routines. By shifting workflow to a digital format, HKeeper gave me not the only transparency and real-time communication, but also a complete overview of everything that is going on at the property when I’m not there. Most importantly, HKeeper allowed us to reduce expenses; it also prevents me from overstocking the warehouses as I could see the daily, weekly, and monthly inventory consumption."

Katerina City Hotel Moscow, Russia - General Manager

“HKeeper has been a lifesaver since we made the transition. Starting with the onboarding that didn’t require any workflow changes and with the simple interface, all housekeepers were using it after one day of training. Stopping to use paper, pen, and walkie talkie made a considerable change overall at our hotel. The fact that I can assign and edit tasks with a click of a button makes the morning routines smooth, and I have complete control throughout the day in regards to what everyone is doing through my computer screen. My application allows me to rooms, create a task, and communicate with everybody. I no longer waste any time looking or trying to get in touch with housekeepers. I have to admit, having the inventory updated every day and knowing the balance in the warehouse is another great thing about Hkeeper. I can't even imagine how I was working without it!”

Yours-travel, Cleaning company, Montenegro - Owner & Manager

"The best hotel operational management software. HKeeper makes things smooth and so much easy to manage in a systemic way. I cannot see how any hotel can run smooth operations without HKeeper! Hands down the best hotel operational management software!"

Country Inn & Suites By Radisson, Austin North, Texas, USA - Owner & General Manager

“HKeeper is great software when it comes to housekeeping and maintenance operations. It has helped our staff stay informed and educated on what is truly going on within our rooms. Also, it allows management to quantify the data, which helps with purchasing, productivity, planning, and human resources. HKeeper helps us stay informed and quantifies relevant data!”

Quality Inn Kennedy Space Center, Florida, USA Owner & Manager