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When Marius Donhauser took over his 4 star city hotel in Salzburg in 2011, the idea of ‘Simplifying Hotel Operations & Internal Communication’ was born. He developed hotelkit with the intention to improve communication flows and daily routines within his hotel. The young and motivated hotelkit team has invested much time and passion in the development of the software, which has become the new industry solution for providing an interactive network for employees in hotels.
40.000 employees in 800 hotels of all categories, sizes & types work with hotekit on a daily basis. At its core it is all about ma At its core, it is all about making hotel operations simple and boosting productivity among teams. hotelkit provides hotel employees with digital tools to fulfil daily tasks, repair jobs, guest requests, checklists and shift handovers efficiently. Essentially, it is the central hub of communication and contains all important information about SOPs and operating standards for every department.
“We are a young hotel group with dynamic employees. They are used to getting involved, linked and working flexibly. Therefore, we were looking for an internal communication tool, that makes us more flexible and helps us to promote ideas and innovations across departments. Even „old-fashioned“ issues such as quality and operational management can be reorganized with the use of hotelkit and brought closer to the employee. We have a very modern appearance to the outside and want to live this attitude within our team and with our employees as well.”
„hotelkit as social enterprise solution helps us to improve the internal communication and the quality of our services. For us as a learning network organization with flat hierarchies, the idea- and knowledge management is particularly important. Thus, we promote and deepen the independent action of all our employees. It is our claim to continuously ensure the highest performance levels, for which transparency within the hotel chain through a shared communication is indispensable.“
"You can see that the creators of hotelkit have come from a hospitality background because they perfectly grasp internal hotel processes and help to simplify their customers' daily tasks. We are already looking forward to the next developments."
hotelkit is a fantastic, dynamic solution that allows us to involve each and every employee while simultaneously optimizing operational processes digitally.