hotelkit

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Hotel operationsHousekeeping & FM

With hotelkit streamlined processes are just the beginning. The All-in-One Hotel Operations Platform is the ultimate solution for hotels. It enables hotel teams to manage, supervise, delegate and communicate via one comprehensive platform, anywhere, any time, on any device.

Originally the software was developed by Marius Donhauser (Founder & CEO of hotelkit) with the intention to improve communication flows in his own 4-start boutiquehotel in Salzburg. Meanwhile, the platform is used by 70,000 hotel employees across more than 1,500 hotels worldwide.

hotelkit’s solution for collaboration and service optimization makes handovers smoother, communication simpler, and guests happier. With hotelkit housekeeping, hotels benefit from digitalized processes, seamless interfaces to PMS, and real-time updates of the room status. Delivering outstanding service has never been easier and now hoteliers can spend more time doing what they do best: making their guests happy.

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Feedback from Hoteliers

“We are a young hotel group with dynamic employees. They are used to getting involved, linked and working flexibly. Therefore, we were looking for an internal communication tool, that makes us more flexible and helps us to promote ideas and innovations across departments. Even „old-fashioned“ issues such as quality and operational management can be reorganized with the use of hotelkit and brought closer to the employee. We have a very modern appearance to the outside and want to live this attitude within our team and with our employees as well.”

25 hours Hotels | Michael End | Chief Operating Officer

„hotelkit as social enterprise solution helps us to improve the internal communication and the quality of our services. For us as a learning network organization with flat hierarchies, the idea- and knowledge management is particularly important. Thus, we promote and deepen the independent action of all our employees. It is our claim to continuously ensure the highest performance levels, for which transparency within the hotel chain through a shared communication is indispensable.“

prizeotel | Marco Nussbaum | Inhaber |

"You can see that the creators of hotelkit have come from a hospitality background because they perfectly grasp internal hotel processes and help to simplify their customers' daily tasks. We are already looking forward to the next developments."

The Mandala Berlin | Christian Andresen | CEO

hotelkit is a fantastic, dynamic solution that allows us to involve each and every employee while simultaneously optimizing operational processes digitally.

Estrel Berlin | Ute Jacobs | Managing Director