Idem Hospitality

Industry-leading group housing management solutions to enable hotels & meeting organisers to maximise block pickup, minimise book-arounds, and avoid attendee attrition from Group Blocks which results in both efficiency & revenue gains.

Upselling & MerchandisingDistributionGuest apps

Idem Hospitality is cloud software helping to eliminate paper-based manual processes from hotels group business (Meetings Events & Group Reservations.). Hotels benefit from an increase in group revenue and productivity gains within their sales & reservations departments.

One of the lesser-known aspects of the travel industry is that group-travel is still facilitated by numerous manual processes. For events like corporate meetings & congresses, the event organiser does much of the legwork, collecting guest reservation data into a rooming list, it’s manual, time-consuming & error-prone.

Knowing and seeing this process drove us to better understand the complexities, and create an application which help hotels discard the paper and move to an innovative digital model which allows greater connectivity with the guest & the planner.

Idem is indispensable for hotels, event planners and venues who cater for meetings, events & groups. Our solution enables time-saving group reservations through a branded booking microsite which improve the guest booking experience and increase upsell revenue and customer loyalty.

Idem’s Key Benefits

  • GDPR compliant personal data
  • Higher materialisation rates within each group
  • Maximise bleisure opportunities for the business traveller.
  • Reduce errors & duplicates over manual rooming lists
  • Increases loyalty club membership
  • Enables dynamic pricing for groups.
  • Revenue optimisation opportunities from;
    • Extended stays
    • Room type upsells
    • Cross-sell across the hotel

Prices and Setups

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This package includes