Instaroom helps your hotel create new, personalized customer journeys. 88% of millennials prefer messaging to other forms of communication. Add our digital concierge widget to your website and help your potential customers get in touch with you more easily.
CONVERT QUESTIONS TO BOOKINGS
20% of travelers have special requests or need help to make complicated reservations. For example, a family may need help make sure their rooms are interconnecting or on the same floor. Provide them with an easy communication tool to get in contact with you, they’ll appreciate the service and you’ll profit. Groups, conferences and long stays are other examples where both you and your customers will benefit from direct messaging. 40-50% of all conversations through Instaroom’s website messaging are related to new reservations – primarily complicated bookings. The other 50% are FAQ’s or requests related to existing bookings.
SMART AI SYSTEM ON HAND
Our Concierge Bot is ready to greet your guests when they arrive on your website and other messaging channels. The tool will collect all the necessary information you need from your future guests and answer common questions automatically. AI will help you decrease your workload so that you can focus on helping guests in house or other revenue generating activities.
Our widget greets your guest in their local language and remembers them by name when they return to your website.
Manage all conversations from Instaroom’s Messaging Manager. Send & receive payments, respond to messages from other messaging channels, manage your bots, and much more – all from one simple interface.
We will provide you with smart analytics which will help you bring more revenue and provide a better guest experience.
QUICK AND AFFORDABLE
We know you’re busy, so we designed the widget to be installed in less than 5 minutes, and it won’t cost a fortune.
STRAIGHT TO YOUR INBOX
No need to log in to another system. With our Smart Mail feature, it’s possible to receive and respond to messages directly from a hotel inbox. Even if the guest has already left your website, they will receive your message.
YOUR BRAND, OUR TECHNOLOGY
Our widget & bots are customized to reflect your unique hotel. We make sure the product fits your brand and fulfils your brand expectations. Rest assured the widget is 100% designed by hoteliers for hoteliers.
We definitely see new revenue opportunities with Instaroom - upselling rooms in advance, restaurant tables, city tours, and more. Our staff is very happy – when our staff is happy they make our guests happy!
“I have worked with many startups and prefer working with Instaroom as it is extremely easy and you have the opportunity to give input which may impact you in the future.”
“I am completely satisfied with Instaroom’s ability to help us provide superior service to our guests. As a hotel with both standard rooms and apartments, it made the direct booking process much easier for our guests.”