Austria

TAC Informationstechnologie GmbH

__Reservation Assistant - Spa & Activity Software:__

“Reservation Assistant – Spa & Activity Software” is tailored to the needs of modern day spas, resorts, golf clubs or health resorts, including many modules and features for more flexibility.
Whether fitness courses, spa packages or golf courses: the TAC software is specialized in the reservation of various resources and supports you in managing and organizing your offer.

__Club Assistant - Membership Software:__

TAC's Membership Software “Club Assistant” supports the membership management in every modern fitness club. Clever, effortless and simple to use designed for single or multi-property businesses.

__Entry Assistant - Access Control Software:__

The digitally networked software “Entry Assistant” is much more than a cash desk system. The all-in-one guest solution with access management for pools, thermal spas and resorts offers all important functions in the digital age.

__TAC|Sense:__

Spa Management at your fingertips. Smartphone, tablet, laptop or desktop: without any additional applications, employees always have up to date reservation plans at hand on all mobile devices.
Responsive Design, a touch-optimized operation and user-friendly menus characterize the all-in-one solution. TAC|Sense is the optimal solution for businesses with one or more treatment rooms, as the requirements range from the creation of services to the billing of treatments and packages.

__TAC|Pay:__

With the fully integrated payment interface TAC|Pay, single and  recurring  payments  as  well  as  refunds  are  processed  easily,  quickly  and  securely throughout the TAC software.

__Self-Service Machines:__

TAC software and hardware products enable fully automated access solutions for spas, leisure facilities and fitness clubs. The completely digital customer journey begins with the online booking of the ticket, through the issue of RFID medium at the TAC|Wrist dispensing machine, to admission via turnstile. The different capacities of the dispensing machines are tailored to the requirements of the respective businesses. The TAC|Wrist 900 with a capacity of 900 is intended for spas and leisure businesses, while the TAC|Wrist 144 is mainly used in fitness studios. 

__Interfaces:__

More than 200 interfaces, such as to customer relationship management systems, accounting or payment providers, guarantee a smooth integration into the existing IT infrastructure.
The TAC software products can be easily connected to other programs via various real-time interfaces.

__Learn more about TAC:__ https://www.tac.eu.com/en/

Whenever a reservation is created, cancelled, checked-in, checked-out or changed in Apaleo, TAC receives detailed information about the hotel reservation
Including spa package information (arrangements) and other relevant information.
TAC is also able to post charges to the room from TAC POS.

Transfer hotel reservation from Apaleo to TAC and post charges

Whenever a guest is created, updated or deleted in Apaleo, TAC receives detailed information about the hotel guest to be able to display in the TAC software like guest name, address information and communication information.

Transfer hotel guests from Apaleo to TAC

In addition to charging spa treatments and products from TAC POS to the room bill of hotel guests (so the guest pays the service/product at check-out), TAC is also able to send all revenues and payments (e.g. cash, credit card, etc...) occuring in TAC to Apaleo for centralized accounting purposes.

Send all revenues and payments from TAC to Apaleo

Thanks to its modular structure, there is a wide range of options for setting up the software according to the individual wishes of the spa, fintess or leisure business. 

Benefit from TAC Software's Modular Structure

TAC is the best software for your business. Our software simplifies daily processes in the spa, the thermal bath, the fitness club and beyond.

All-in-One Software Solution 

We guarantee you support of the highest quality. Because we want you to be well supported at all times. Our highly trained team is available at any time – by phone, e-mail and fax. 

24/7 Customer Service

TAC Software

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TAC|Wrist 144: self-service for your fitness studios

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TAC|Sense: mobile, web-based software to manage your activities

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Tailored to the needs of modern day spas, resorts and golf clubs

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TAC|Wrist 900: high capacity for spas and leisure businesses 

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TAC|Pay: your modern All-In-One payment solution

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CA: Clever, effortless and simple to use as management system

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Spa management systems

A voucher management system is software that enables hotels to create and manage prepaid vouchers, online and/or physical gift-cards, arrangements, discount codes and deals. They can be a good way for hotels to generate revenue long before the guest's stay, typically in low demand periods.

Voucher management systems

Iceland

Reserva

Reserva is a unique gift card application that transforms how hotels connect with their guests. A complete end-to-end gift card and voucher application for hotels. 

Connect your PMS or Channel manager with Reserva. Sync availability and restrictions.
Bookings, modifications, and cancellations

Beautiful gift cards that are connected to a rate plan and have a fixed price, inventory, validity, title, description, and length of stay.

Manually issue or sell on your website and get paid immediately. Works with the current hotel website and changes fonts, color and layout
to stay on brand.

A booking engine that uses live inventory displays data based on the gift card that is used and offers upsell.

All gift cards issued in Reserva use a rate from Apaleo, meaning that when they are redeemed and a booking is created the gift card holder can only create a booking if the availability and restrictions allow it. No need to contact the hotel to create or cancel a booking.

Live inventory

Sync availability and restrictions. Bookings, modifications, and cancellations

Live availability from the PMS

Beautiful gift cards that are connected to a rate plan and have a fixed price, inventory, validity, title, description, and length of stay.

Create gift card products 

Manually issue or sell on your website and get paid immediately. Works with the current hotel website. Update fonts, color, and layout to match your brand.

Sell

Booking engine that uses live inventory, displays data based on the gift card that is used and offers upsell.

Book

There is no setup or monthly fee. Reserva works on a 5% commission.

Pay as you go

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Create an order to issue one or several gift cards

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An upselling platform allows for strategic and segmented up-selling of ancillary products and services to hotel guests. Either after a guest’s hotel room booking and before their arrival, or during their stay by giving them access to a platform promoting various, personalised options such as room upgrades or specific services such as rental bikes, a spa treatment or a restaurant reservation. Ultimately this can lead to incremental revenues generated for the hotel and a better guest experience created for the guest, thanks to personalised offerings of a relevant product at the right time.

Upselling & upgrading platforms

United Kingdom

Gift Up!

Gift Up is the simplest way to sell your business’ gift cards online. It only takes 5 minutes, and we handle everything from payment to delivery.

Founded in 2017, Gift Up now helps over 100,000 businesses sell gift cards via their website, both digital and physical, via our fully automated platform.

Setup is quick and easy and can be completed in minutes, and you only pay us when you start selling gift cards at a rate of 3.49% of each gift card sold, with no monthly fees.

You get paid 100% of the gift card revenue immediately and can redeem the gift cards via your Apaleo dashboard, our mobile app or our dashboard.

You can look up and redeem balances, whilst simultaneously transferring the balance to a folio, directly within the Apaleo PMS.

Redeem vouchers directly within Apaleo

Sell vouchers online via our drop-in checkout that can be installed on any website, and redeem in-store via Apaleo. 

Sell vouchers online and in-store

We handle everything from payment to delivery

Fully automated

Gift Up

No monthly fees
No setup fees
3.49% fee when you sell a gift card

Pay as you go 

Save up to 45% off our Pay as you Go rates

Pay in advance

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Germany

INCERT

The incert e-commerce system for selling vouchers, gift cards, tickets, take-away offers and shop products offers a professional and comprehensive all-round solution and generates sales with a direct cash flow to your bank account. We deliver and set up the technology to be integrated directly in your website.

A fully automated online ordering process and an individually customized sales environment is your perfect support to develop your online sales and turn it into an own and sustainable working sales channel.

The incert voucher APP enables Apaleo users to redeem vouchers directly within the PMS.

Due to a deep integration to Apaleo financial interfaces, every redeemed voucher will appear on the selected folio immediately after the redemption. So every voucher redemption appears like a normal payment and reduces the amount to be paid on the selected folio.

On top of that, you're also able to use the self-developed incert APP. Applicable for accounting postings on external folios, every time a voucher gets sold on your website or once a voucher has been issued within the incert voucher management system.

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Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

Revenue & distribution

For serviced apartments

For selected service hotels

Create a digital customer journey

Streamline staff communication

Optimise your pricing

For independent hotels

For full service hotels

These tools will automatically scan incoming email reservation requests. By integrating your PMS or Channel manager, they will check for availability and automatically answer emails with a proposal.

Email reservation assistant

Rate shoppers and market intelligence tools enables hoteliers to closely monitor the market on a variety of aggregated data points. The historical focus of such systems is to provide revenue managers and decision makers with competitors pricing data and accurate demand forecasts. Today, such systems also provide hoteliers with data such as weather forecasts, local events and holiday calendars that could also impact overall market demand. Ultimately, these tools are designed to support hotels in adjusting their pricing and revenue management strategy. For multi-property operators managing hotels in multiple locations, rate shopping and market intelligence tools are incredible time-savers.

Rate shopping & market Intelligence

A revenue management system (RMS), also sometimes referred to as yield management software, is a tool that helps to analyze, automate, and optimize a hotel’s pricing strategy in-real-time to increase revenue and ultimately profitability. The overall objective being in line with the basic principle of revenue management: offering the right product to the right customer at the right time for the right price on the right channel. By evaluating available data (of i.e. supply and demand, historical and market data) a Revenue management software provides and implements pricing recommendations for various room types, segments and channels. Recently, RMS providers have moved from on-premise to cloud-based applications that are delivered as Software as a Service, meaning that algorithms are constantly improved based on thousands of aggregated data points collected by vendors.

Revenue management systems

A channel manager is a technology that takes care of connecting and automating a hotel's inventory distribution to multiple hotel booking sites synchronously. It enables hoteliers to manage availability, rates and reservations at the same time in a single system without needing to log-in and update your information in the different extranets. Thanks to a channel management system, hotels can list their inventory to hundreds of online booking portals such as OTAs (like Booking.com),Global Distribution Systems and alternative accommodation channels like Airbnb. Depending on the desired rules set by hoteliers, the channel manager will update all platforms in real-time based on a pooled inventory model. Pooled inventory is a modern principle enabling hotels, hostels and vacation rental companies to maximise occupancy while limiting the potential for overbookings. and other channels you need.

Channel managers

An internet booking engine (IBE) is a system that enables hotels to process online bookings directly and in real-time through their brand’s website. A modern and optimised booking engine should provide a seamless 3 to 4 step process where website visitors and future guests can review available room types and rates for specific dates. It should allow for credit card payments as well as potentially alternative payment methods such as PayPal and be compliant with PCI and PSD2 requirements.

Booking engines

Analytics & business intelligence

Direct OTA Connectors

A CRS is used to manage a hotel’s distribution and hotel room bookings. Typically will be used to reach guests via multiple distribution channels such as travel agencies (via GDS), online travel agencies (such as Expedia, Booking.com, Airbnb, etc...)