Revinate

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Reputation ManagementUpselling & MerchandisingGuest communicationCRMMarketing

Personalize the guest experience with this all-in-one Marketing Automation and hotel data solution built specifically for hotels by hoteliers.

Core features:

  • Hospitality CRM: Using state-of-the-art technology, Revinate integrates guest data from the Property Management System (PMS) and Surveys, enabling highly effective and targeted campaigns.
  • Smart Guest Segments: Segmentation is easier than ever with Revinate Marketing’s Smart Segment Builder. To save you time, we’ve preloaded the top segments proven to drive revenue and engagement.
  • Email Marketing Automation: Revinate Marketing allows you to communicate individually with your guests, wherever they are in their lifecycle, in a fast and efficient way.
  • Upsell emails: Pre-arrival upsell emails give your guests the opportunity to enhance their stay though room upgrades and amenity add-ons, all while driving profitable revenue to your bottom line.
  • Reporting Intelligence: Measure performance in real-time with campaign metrics and a transparent revenue attribution model. Compare performance against previous campaigns and other properties in your portfolio.
  • Group Functionality: Whether you market your hotels from the property or group level, Group Functionality streamlines your efforts, allowing you to work more efficiently and strategically.
  • Hospitality Marketing Strategy: A team of dedicated industry experts are on-hand to provide strategic support to help you exceed your email marketing goals.

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Feedback from Hoteliers

“Revinate made it easy to create personalized communications for our database, leading to over $1 million in revenue in five months. The Revinate team was also incredibly knowledgeable and patient in the months leading up to GDPR, empowering me to appropriately communicate with our European guests.”

Molly Collins, Brand Marketing Manager, The Charles Hotel

“We’re thrilled with the incremental revenue we’re generating each month that goes straight to our bottom line. Thanks to Upsells, we don’t pay for Revinate. We make money with Revinate.”

Tomo Kakegawa, Corporate Director of Revenue Management and Digital Marketing, Access Hospitality