ROOMDEX – Upsell App

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Guest communicationUpselling & MerchandisingRevenue ManagementMarketing

ROOMDEX hotel upsell software simplifies and monetizes the hotel room upgrade process by putting the power of choice in the hotel guest’s hands.

How? Automation is the cornerstone. ROOMDEX uses hotel reservation, guest data and its proprietary persona and price algorithms to deliver personalized digital offers. ROOMDEX relieves hoteliers of the labor time required by other upselling solutions while delivering high margin revenue and a substantial ROI in both LOW and HIGH occupancy situations.

The core of the upsell offerings are early arrival (live now) and late departure offers (live now) and room upgrade (coming soon for Apaleo customers).

The ROOMDEX Guest user interface is available in many languages, amongst others: German, English, French, Portuguese, Dutch, Italian, Spanish, Norwegian, Danish, Swedish, and Finnish.

Hotels using ROOMDEX are seeing up to 20 times ROI, even in low occupancy times!

Hotels see an average of $65 extra revenue per upsold stay!

ROOMDEX has excellent click through and conversion metrics.

Prices and Setups

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Feedback from Hoteliers

“It’s all quite simple, ROOMDEX does what it promises. It’s easy to use, fully integrated and there is no manual labor involved. And most importantly, the ROI is better than expected."

Hans Meyer - Managing Director Zoku Hotels and Workspaces

What I didn’t anticipate was the early arrivals and late departures to do very well. Room upgrades are great, but the forgotten piece is the early arrivals and late departures. I think other hotels and management companies will be surprised with the results themselves.

Kevin Le - Area Director Revenue Management, The Windsor Suites

“In today’s world, we are focused on a touchless yet meaningful delivery of services. In this regard, the ROOMDEX pilot has been very exciting. Our guests are not only getting the chance to improve their stay, they also are being given choice and control over the process. It is a touchless experience that provides actual, new value to the guest.”

Marco Burlimann - SVP Assets and Operations, Modus Hotels