SHR’s Windsurfer® CRS

Supports apaleo Connect




SHR is a premier provider of advanced tools and services that help hotels execute their best distribution strategy while delighting guests and optimizing profitability. Our custom designed websites together with our proprietary Windsurfer® CRS offers advanced features that allow you to easily manage your rates and inventory across all distribution channels, providing not only one of the best booking engines on the market but also the strongest integrations such as the one we have with apaleo and connections to wherever you sell your rooms. Year after year, Windsurfer continues to be a preferred distribution platform for a wide variety of hotel properties.


In addition to the features that are available in Windsurfer Essentials, Enterprise offers many additional optional features, including:

Chain and Hotel Group Management Features to allow regional and corporate users to add and update information that appears across multiple properties, including rooms, rates, market segmentation, and preferences, and includes:

  • Ability to build rates, policies, and Global Distribution System (GDS) access codes at chain level, and distribute them to individual properties
  • Ability to hard-code restrictions on rates for safeguarding and standardization
  • Customizable home page and user system messages

Enhanced Rate Management that allows chains and properties to manage rates across main channels of electronic distribution. Users are able to create “seasons” for simple rate management, or leverage our advanced integrations with multiple Property Management Systems (PMS). With certain integrations, our system allows the user to enter rate information in Enterprise, where it is then pushed to each PMS.

Blended Rates that allow users to link rates to an existing rate code for blending purposes, resulting in the linked rates appearing for selection if the primary rate choice is restricted for dates selected within the stay. This allows guests to continue booking additional nights without receiving a disappointing non-availability message.

Technology Enabling Distribution including inventory and availability management to provide properties full visibility and control of their channels, restrictions, and inventory. Chains and hotels can control allotments to different distribution channels, or leverage advanced integrations with multiple PMSs, which makes the technology a true enabler of execution for distribution and revenue management.

Multiple Elements for Hotels and Guests including a shopping cart metaphor that gives guests the ability to shop across dates and properties while maintaining one itinerary. For hotel groups with different currencies, the system also allows multi-rates within the booking experience and supports reporting with consolidated currency views.

  • Multi-property reservation
  • Multi-currency rates
  • Multi-language booking experience
  • Multi-branding for hotels and hotel groups
  • Multi-property and hotel group reporting

Registered Guest to create special rates for those guests who sign-in on the hotel booking engine. Guests can then create a user profile that allows them to view these personalized rates, customizing their experience.

GDS Connections for a powerful global travel audience via connecting to GDS like Amadeus, Sabre, and Travelport, greatly increasing your visibility to guests, helping to boost bookings.

Technology with Outstanding Support that provides our clients professional account management on different levels and in multiple languages, tailored to each client’s needs.


Windsurfer® Booking EngineCrafting the Hotel Shopping Experience

The Windsurfer® Booking Engine includes many fresh new features, optimized for single property independents, multi-property groups, and large hotel brands, all geared to allow cross-selling as well as suggestive selling prompts.


When a guest is viewing availability for a desired rate and that rate is unavailable on one or more of their selected dates, a pre-determined rate can “fill-in” the unavailable dates providing the guest a desirable alternative of blended rates.

  • Reduces the frequency of showing an unavailability message
  • Decreases booking abandonment
  • Shows true availability
  • Offers promotions that are more flexible


This feature brings the ability to create special rates for those guests who sign in on the hotel booking engine. Guests can then create a unique user profile that allows them to view these personalized rates, customizing their booking experience even further.


With the shopping cart, guests can:

  • Feel at ease when shopping for a room or as they add or edit items in their cart
  • Book multiple dates of stay, each with multiple rooms and multiple occupancies
  • Book at multiple properties within the same chain within the same reservation session
  • Fully edit a reservation within the cart screen before checkout


Once a guest has searched and added reservation information to their cart, they have the option to call to continue by simply touching a number on their mobile device, sending the reservation information to the hotel’s call center with a unique Cart ID for the call agent to pick up and complete the booking.

  • Aids in abandonment reduction
  • Creates a frictionless checkout

Prices and Setups

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