Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

Revenue & distribution

Spain

char

char pmslink keycard is a universal connector that allows the registration and management of Guest Key Cards & Mobile Access.

using the Apaleo PMS interface

It is compatible with different key system providers:
- ASSA ABLOY - VingCard
- DORMAKABA - Ambiance
- SALTO
- ONITY
- TESA
- OMNITEC
- and more

and allows the use of compatible card encoders and printers.

The Hotel is able to:
- Record a keycard in two-steps, allowing additional options for each specific case.
- Additionally allow access from the guest's mobile terminal through the Key System Provider's app.

char pmslink gets the bookings per property.

Retrieve properties & reservations from apaleo

You can expect an UI integration and see external char pmslink screen inside of apaleo platform.

UI Integration

A User Interface is displayed within the PMS itself (iframe) with options related to the reservation, occupants, additional accesses and particularities of the electronic locking system.

Easy key card recording

pmslink keycard will route the process to the desired encoder by adjusting the connections, options and procedures to be performed transparently to the PMS and the electronic locking system.

Use of any encoder, dispenser and printer

Mobile Keys are available for guests whether they use the locking system's APP or the hotel's guest APP.

Mobile Keys for guests

pmslink is a universal connector that adapts to any type of architecture, solving complex groupings and routing, in any distribution required.

Possibility of complex architectures

char pmslink keycard

The price includes:
Provision of the service,
Remote onboarding,
Remote support.
Occupancy fee formula is also available - Contact char.

pmslink keycard

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Keycard encoder

Germany

detco GmbH

myGuestMailing opens a direct communication channel to your guests.
It allows you to set up a variety of different mail types that and lets you customize what kind of information you want to display. The following mail types are available as of today:

- Booking confirmation
- Booking modification
- Invoices
- perStay Mails
- postStay Mails


Define yourself which e-mails are sent automatically and which e-mails are sent on-demand from within Apaleo.
You can customize e-mails by including your hotel-logo and the hotel-description as well as changing the color of some elements, adding custom sections of texts and add Informations about the reservation directly form apaleo.  When sending on-demand e-mails, you can additionally include an individual comment in the mail, attach a payment link and add further attachments.

You are missing a feature or would like to have a completely customized Template?
Feel free to contact us and we'll see what we can do!

you can expect an UI integration using myGuestMailing

UI integration in apaleo

With myGuestMailing you can freely decide what mails you'd like to automatically deliver. For pre- and postStay mails you can also decide when to send the information.

Automate your e-mails

Guests are asking for mails to be delivered to a different mail adress or just can't find them in there inbox? Just send them again - with our iframe integration on reservation level!

Re-Send Mails on reservation level

Add your own logo/ picture, custom texts and reservation details to your mail templates. 

Customize Layouts

You want to send a PDF of your houserules or something else attached to one of your mails? Add a custom attachment to your mail setup.

Attach additional information to your mails

myGuestMailing by detco

Basic plan

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A customer relationship management software (CRM) allows to manage and store guest data to initiate, build, nurture, track, manage and grow relationships with existing and potential hotel guests. CRMs enable hoteliers to identify sales opportunities, record and manage customer service issues and launch email marketing campaigns in one central place.

CRM & email marketing platforms

Profile Manager opens new possibilities to work with guest profiles in Apaleo and merge duplicates and multiple entries. With just a few clicks redundant profiles can be merged into one master profile. For your work with guest data and profiles, a smart overview is available, as well as a detailed view for each guest profile with all reservations made so far.

You can expect an UI element inside of apaleo with Profile Manager.

UI integration

Following actions on the Guest Profile are possible: creating, modifing or  merging.

Managing Guest profiles

You can view a list of reservations for a selected Guest.

View reservation for a selected Guest

Merge duplicates and multiple profile entries

Merge

Set rules in which cases profiles should be merged automatically.

Auto-merge

asset

myProfileManager by detco

Profile Manager

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Apaleo GmbH

Booking.com is one of the most known Online Travel Agents and can help you to increase your business significantly. For you as a hotelier it is very important to have full control about which inventory you want to sell for what kind of price on this important distribution channel.

apaleo Booking.com Channel Connect allows you to manage your rates and restrictions within apaleo and see them updated immediately on booking.com. Reservations are floating in to apaleo in seconds with all the information about the guest at hand. In combination with the apaleo Payment Integration the money will be captured automatically, no matter if it is a personal or a booking.com virtual credit card. Even the reporting of e.g. invalid credit cards to booking.com to allow you cancelling the reservation is done for you, so you can focus on increasing your revenues.

Full 2-way integration

No additional cost applied on top of your Apaleo subscription

Free of charge

All the data flows without a need for a channel manager

Direct integration

Booking.com Channel Connect

- Upload Rates and Availabilities
- Receive new reservations and changes
- Process payment including VCCs 
- Report invalid credit cards

Business Plan 

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Direct OTA Connectors

Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel from the widest selection of vacation packages, flights, hotels, rental cars, rail, cruises, activities, attractions, and services.

Expedia Channel Connect by detco allows you to manage all your rates and restrictions in one place. You simply update your rates in apaleo and your expedia listing is updated immediately.
Reservations from expedia.com (or any of its subbrands like hotels.com) are transferred into apaleo as they come in.

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Expedia Channel Connect

- Upload Rates and Availabilities
- Receive incoming bookings
- Supports both ExpediaCollect and HotelCollect
- Handle payments

Expedia

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HRS is one of the top europe online travel brands supporting hotel partners in all needs related to business travel.

HRS Channel Connect by detco allows you to manage all your rates and restrictions in one place. You simply update your rates in apaleo and your HRS listing is updated immediately.

Reservations from HRS are transferred into apaleo as they come in.

System allows to get, update or delete list of Rate Plans.

Retrieve list of Rate Plan

HRS Connector allows to read, modify or cancel: Cancellation Policies, Services and Reservations.

Booking Policies, Services and Reservations

HRS Channel Connect

Standard

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Embed an irresistible booking process directly into your hotel website.

Our team has created the best possible collaboration between technical intelligence, carefully constructed UI and robust battle testing to produce a beautiful and fast Internet Booking Engine experience your guests will love.

Key Features

- Can be seamlessly embedded into your existing hotel website
- An intuitive, fast and smooth user experience persuades users to book direct
- Integration can be handled by your existing agency with guidance from our expert HTML+CSS integration team
- Our team of designers and developers are on hand to manage this on your agency’s behalf if necessary
- PCI compliant, including PSD2 3DSecure support
- Easy to trial: month-by-month payment, no long-term tie in. Minimum fee based on 50 rooms per month

Full Digital Agency Services

In addition to a fully integrated Apaleo Booking Engine, detco GmbH offers professional Hotel Website Design and specialist Hotel Digital Marketing Packages. Find out more.

The myIBE has a direct connection to apaleo. This allows you to manage your offers through apaleo on a day-to-day basis

direct apaleo connection

Make your property bookable from any device by providing an easy booking process on all devices

Mobile-first UI

Add your booking engine on your pages to peep your bookers on the same URL and increase conversion

Embed in-page

Choose colours, font & logos to create a smooth brand experience

Adapt to your brand

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myIBE by detco 

Scalable booking engine that integrates seamlessly with your website.
€50 per month minimum fee.

myIBE Standard

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An internet booking engine (IBE) is a system that enables hotels to process online bookings directly and in real-time through their brand’s website. A modern and optimised booking engine should provide a seamless 3 to 4 step process where website visitors and future guests can review available room types and rates for specific dates. It should allow for credit card payments as well as potentially alternative payment methods such as PayPal and be compliant with PCI and PSD2 requirements.

Booking engines

Go live in days if not hours with all the apps you need to sell your rooms on your website & OTAs, send pre- & post-stay e-mails, offer contactless check-in & out as well as encode your key cards.

For independent hotels