About aleno
aleno empowers hoteliers to bridge the gap between accommodation and F&B operations, boosting productivity and revenue by automating recurring processes. With over 50 functions across marketing, operations, and business insights, aleno seamlessly integrates with apaleo, as well as with CRM and POS systems, offering a unified approach to enhancing guest experiences throughout their journey.
- Optimizing occupancy rates
- All measures in the areas of marketing, operations and business are aimed at optimising capacity utilisation.
- AI-driven table allocation
- AI-controlled table planning that distributes reservations efficiently.
- Streamlining communication: rooms and f&b
- Adjustments to guest bookings in the PMS, such as changes to dates, guest count, or meal plans, are instantly reflected in aleno’s reservation system.
- Increasing guest retention/revenue per guest
- aleno sends reservation overviews to your PMS, helping staff identify guests without dining plans, enabling targeted upsell opportunities.
Integration features
Cross-Outlet-Guest-Information
All restaurant- and hotel-related guest information aligned at a glance directly in aleno.
Real Time Guest Status
On-Stay-Guest-Status in real time including information, such as whether a guest is currently in-house or not.
Seamless Reservation Automation
Automatic and seamless creation of restaurant reservations in aleno based on the mealplan stored in apaleo.