About BeSafe Rate
BeSafe Rate is the prepaid rate plan with embedded insurance that allows hotels to secure their revenue from cancellations while giving guests the flexibility to cancel for covered reasons.
By combining prepaid bookings with travel insurance, BeSafe Rate enables hotels to safely promote non-refundable rates and receive guaranteed payments, while guests remain protected if unexpected events prevent them from travelling.
Through the Apaleo integration, insured reservations are automatically recognised and managed without operational effort from the hotel team. Insurance policies are activated automatically, and refund claims are handled directly by BeSafe. This allows hotels to increase revenue security, reduce administrative workload, and offer guests a safer way to book prepaid stays.
- Increase in disintermediation and cashflow
- BeSafe Rate boosts direct prepaid bookings by offering guests insurance protection. Hotels receive upfront payments, reduce OTA dependency, and improve revenue stability and financial predictability.
- BeSafe handles refund claims
- You keep the payment with no disputes or admin work. If a guest cancels for a covered reason, BeSafe handles the claim directly with the guest and insurer, so the hotel keeps the prepaid amount.
- Improve your guest experience
- Guests book with confidence thanks to insurance protection for unexpected events. This builds trust, improves satisfaction, and allows hotels to promote prepaid rates as a safe and reliable option.
Integration features
Automatic insurance activation
BeSafe Rate automatically detects eligible reservations created in Apaleo and activates the insurance policy without any manual action required from the hotel.
Automated booking recognition
Reservations associated with the BeSafe rate plan are automatically recognised and processed through the integration.
Centralised claim management
Guests submit refund claims directly to BeSafe if they need to cancel for a covered reason. The hotel keeps the prepaid amount while BeSafe manages the claim process.