United Kingdom

Welcome Pickups

Welcome Pickups is a forever-free software tool that allows hotel managers and hospitality professionals to automate their luxury hotel guest pickups and transfers during their stay. Allow your guests to book their transfers right after they book a room with you.

By automating the hotel guest transport service entirely, Welcome Pickups significantly reduces manual tasks for hotel staff, enabling them to allocate more time to enhancing guest services and other critical management functions, thus maximizing operational efficiency and guest satisfaction.

At the same time, by prioritizing the guest experience, Welcome Pickups offers reliable, comfortable, and hassle-free hotel pickup solutions, thereby elevating overall satisfaction and fostering positive first and last impressions of the hotel.

Every time a guest books a room with you, the integration will send an email prompting them to book their transfer to your hotel. All without you lifting a finger.

Automate guest experience, communication, and transfers

Never pick up the phone to arrange your guest pickups and transfers again. Allow guests to do it independently so you can focus on what matter the most.

Streamline hotel operations

Your free partner account includes – among others – a forever-free integration with Apaleo. And you can trust that we prioritize GDPR compliance to safeguard your customer’s personal data.

Forever-free integration

Allow your guests to book their rides to and from your hotel so you don’t have to, and offer a top-notch experience before they check in – 100% automatically.

Top-rated transfer tech solution

Earn commissions effortlessly for each ride operated, track everything through your dashboard, and gain valuable upsell opportunities like early check-ins and late check-outs.

Make money with each guest ride

A warm welcome and a mini-tour of the city are included in the 5-star transfer that travellers consistently rank #1. Pre-booked and prepaid – no surprises, no cash in hand, no worry.

Elevate your guest experience

We hand-pick and train the top English speaking drivers ensuring top satisfaction rates. Drivers monitor flight delays for a streamlined experience, and, if needed, our support team is available 24/7.

Your guests are in great hands

Welcome Pickups will never ask partners for any fee – on the contrary, our partners make money with each ride operated.

Hotel Partner Account

Hotels can check all guest and trip details – even in real time.

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Hotels can see a list of their guest upcoming transfers.

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A dedicated landing page for guests to book their transfers.

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Boost revenue and enhance guest experiences with personalized upselling. Offer room upgrades, spa treatments, dining reservations, and more—strategically tailored to each guest before or during their stay. Maximize ancillary revenue while delivering the right offer at the perfect moment.

Upselling & upgrading platforms

France

CrystalStat

Enigma is an advanced reporting & yield management tool designed to help hotel executives and managers run their daily operations more effectively.

Enigma is a hassle-free solution which provides hospitality professionals with actionable insights, designed to improve the overall customer experience and optimize revenue-generating activities. Whether you are a small hotel or a large chain, Enigma will cater to all your reporting needs and help you make well-informed decision.

With Enigma you can:
- Build highly customizable reports for your hotel
- Forecast and draw rates planning
- Push rates & restrictions
- Animate your morning meetings with access to real time data
- Remove the pain from your reporting needs
- And much more

The app gets all relevant data from apaleo like: properties, resevations, rate plans and folio details.

Retrieve information from apaleo

Remove the pain from your reporting needs

Hassle-free solution

Connects seamlessly to apaleo; with a push of a button it integrates in the apaleo UI allowing users to view the dashboard directly from within the PMS.

Fully automated

Enigma

-PMS Reporting module
-Forecast by market segment
-Pickup Forecast
-Rates Recommendations
-Push rates & restrictions
min. one year history

BI Reporting + Yield

BI Reporting

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Unlock powerful insights and make data-driven decisions with advanced analytics and BI tools. Track performance, monitor key metrics, and identify trends to optimize pricing, distribution, and guest experiences. Stay ahead of the competition with real-time data at your fingertips.

Analytics & business intelligence

Maximize profitability with AI-driven pricing intelligence. A modern RMS analyzes real-time demand, historical trends, and market data to optimize rates across all channels. Automate pricing strategies, boost revenue, and ensure you’re always offering the right price to the right guest at the right time—all with a smart, cloud-based solution.

Revenue management systems

Switzerland

aleno AG

aleno empowers hoteliers to bridge the gap between accommodation and F&B operations, boosting productivity and revenue by automating recurring processes. With over 50 functions across marketing, operations, and business insights, aleno seamlessly integrates with apaleo, as well as with CRM and POS systems, offering a unified approach to enhancing guest experiences throughout their journey.

All restaurant- and hotel-related guest information aligned at a glance directly in aleno.

Cross-Outlet-Guest-Information

On-Stay-Guest-Status in real time including information, such as whether a guest is currently in-house or not.

Real Time Guest Status

Automatic and seamless creation of restaurant reservations in aleno based on the mealplan stored in apaleo.

Seamless Reservation Automation

All measures in the areas of marketing, operations and business are aimed at optimising capacity utilisation.

Optimizing occupancy rates

AI-controlled table planning that distributes reservations efficiently.

AI-driven table allocation

Adjustments to guest bookings in the PMS, such as changes to dates, guest count, or meal plans, are instantly reflected in aleno’s reservation system.

Streamlining communication: rooms and f&b

aleno sends reservation overviews to your PMS, helping staff identify guests without dining plans, enabling targeted upsell opportunities.

Increasing guest retention/revenue per guest

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aleno

aleno is an all-in-one-solution with a transparent fixed pricing, depending on the number of guests. Further addons can be added.

Fixed Price

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Empower guests with a seamless, self-service experience from booking to checkout. Whether through a mobile app or web-based platform, enable online check-in, upselling, and instant access to hotel information—all at their fingertips. Enhance convenience, boost engagement, and create a frictionless stay.


Digital Guest Journey

Topsys

Discover the reporting designed by Topsys for your operational & accounting teams and used by more than 100 properties in France and Europe.

We automatically collect all data using the open APIs of the Apaleo platform and integrate numerous reports into the PMS application screens that will help you in your daily management.

For your Reception teams:
You will find arrival, departure and guest present lists which will display the source, rate plan, price and booking comments.
To help housekeepers, you will find a report which will calculate sheet changes according to your settings and display only specific comments.
To check your billing and payments, our daily reports will allow you to keep track of everything at a glance by user, payment sources, POS...

For your accounting teams:
We have built your financial dashboard which will allow you to analyze your outstandings very quickly.
For more details, you will find our monthly & annual sales analysis reports by family of services.
List your deposit, your invoices to be issued, your debit invoices by company, your payments and calculate your tourist taxes.

For your sales teams:
In order to optimize your future sales, analyzing your results by segment is essential.
Find our analysis reports by segments, sub-segments, type & room units, nationalities...

All Front Office reports fetch data directly via Apaleo APIs

Get your front office reports updated live

Financial and statistic reports are double-checked with Apaleo reports

Get financial reports updated daily with double-checked data

All financial and statistical reports are built on the entire turnover, including everything that is added directly in the folios

Get global data

Activity, Guest lists, Housekeeping, Accounting , Sales , Statistics .., 

Front & Back office reports

Accessible directly from the apaleo report tab

Integration in Iframe

We can develop specific reports (contact us)

Custom developpement

Top-Report

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Simplify financial management with powerful accounting solutions tailored for hotels. Automate invoicing, track expenses, and ensure compliance with tax regulations—all while seamlessly integrating with your existing systems. Gain real-time financial insights to optimize profitability and streamline operations effortlessly.

Accounting software

Czech Republic

RobosizeME, s.r.o.

RobosizeME offers a fully automated Nationality Statistics reporting app that will reduce the time it takes to prepare and submit NS data from hours down to minutes. 

Our solution calculates all the necessary data and fills out the respective form for you. 
We gather reservation and guest information from Apaleo via API and we create reports automatically without any input required from you. 

We generate statistics reports for properties in Austria, Germany and Switzerland. 

Get the App now and save your staff hours of manual data processing on a monthly basis! 

The solution retrieves reservation records every month. These reservation records are necessary for calculating the correct data that needs to be reported to your authorities. 

Monthly Reservation Syncup

Based on different criteria, the automation calculates the correct numbers for your monthly reporting survey, excluding day use rooms, cancelled reservations etc.

Automatic Calculation of Data Input

The solution is design to work with various webforms or offline questionnaires to prefill it with the calculated data. After successful input, the solution submits the data to authorities if possible and notifies the client about successful submission.

Automatic Submission of Data into Authorities Surveys 

Eliminate repetitive tasks 

Eliminate data processing errors that could occur during manualy delivered processes.

Increase accuracy

Automations allow hotel staff to focus on more operationally curcial tasks and on the guests. 

Increase revenue and staff potential

RobosizeME - Nationality Statistics

Our team will work with you to ensure the solution works.
1-time setup fee of € 99.00. 

Monthly Subscription 

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Ensure compliance with guest registration and data protection requirements. Streamline check-in processes while adhering to local legal frameworks, ensuring a seamless and secure experience for both guests and your hotel. Stay ahead of regulatory changes with the right tools.

Legal environment 

Germany

INCERT

The incert e-commerce system for selling vouchers, gift cards, tickets, take-away offers and shop products offers a professional and comprehensive all-round solution and generates sales with a direct cash flow to your bank account. We deliver and set up the technology to be integrated directly in your website.

A fully automated online ordering process and an individually customized sales environment is your perfect support to develop your online sales and turn it into an own and sustainable working sales channel.

The incert voucher APP enables Apaleo users to redeem vouchers directly within the PMS.

Due to a deep integration to Apaleo financial interfaces, every redeemed voucher will appear on the selected folio immediately after the redemption. So every voucher redemption appears like a normal payment and reduces the amount to be paid on the selected folio.

On top of that, you're also able to use the self-developed incert APP. Applicable for accounting postings on external folios, every time a voucher gets sold on your website or once a voucher has been issued within the incert voucher management system.

Redeem vouchers

Post orders

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Drive revenue and guest engagement with flexible voucher solutions. Create and manage prepaid vouchers, gift cards, and exclusive deals to boost bookings and cash flow—especially during low-demand periods. Offer guests a seamless way to purchase and redeem experiences while maximizing your hotel's profitability.

Voucher management systems

Netherlands

RevControl

Are you ready to increase your revenue?
RevControl, the Dutch cloud-based revenue management system, has been specially developed by hospitality experts to make your revenue management easy. It calculates recommended room rates based on the history, forecast, competitors and chosen pricing strategy. In addition, its clear reports and graphs give you quick insights in how your business is evolving.

RevControl saves you time!

By working with RevControl you save on average 16 hours a week:

• 4 hours per week for deciding which rates to use on each day. RevControl calculates the most optimal room rates up to 4 times per hour based on history, expected occupancy, competitors and your pricing strategy. Surely no employee has the time to recalculate the room rates for 365 days 4 times an hour?

• 1 hour per day on manually changing rates in your PMS or Channel Manager. RevControl automatically publishes recommended rates for the next 365 days when using AutoPublish.

• 3 hours per week looking up competitor rates on OTA’s. RevControl retrieves the prices of 10 self-selected competitors for 365 days in advance. These prices are used in reports and graphs to easily monitor the rate development of your competitors and they are used in the calculation of the recommended rates.

• 4 hours a week for making analyses. The dashboard of RevControl shows all relevant statistics and alerts in one comprehensive overview for daily use. A simple click-through will bring you to the underlying detailed reporting should you wish to take a closer look.

Your revenue will increase!

Apart from the time savings, RevControl generates an average of 17,5% more revenue on an annual basis:

• Your prices are in line with the market at all times.

• A higher occupancy at a time of lower market demand due to a reduction in prices.

• Pickup alerts prevent you from missing out on unexpectedly higher demand and optimize your prices in line with demand and your competitors.

And last but not least: your profit will also be higher! You can group your distribution channels by commission level and use RevControls Rate Buckets to automatically close more expensive channels when reaching higher occupancy levels.

Excited to start automating your revenue management? The RevControl onboarding team will guide you through the installation to make the transition as smooth as possible. They will train you and assist with the setup. Once live, you may consult our knowledge base for frequently asked questions and our support department will assist you via chat or email.

Automatically publish rates to your PMS or Channel Manager. New rate recommendations are available for 365 days in advance and calculated up to 4 times per hour. Hybrid or manual mode is also possible, you are in control!

Autopublish

You can track daily rates of your top 10 most important competitors and use the competitor index to align your rates with the market.

Competitor Rate Shopping


Our dedicated support team will guide you through the system and is available for free customer success calls.

Support

Calculate Rate Recommendations based on group size and additional revenue streams. Discounts can be allocated to different group sizes per segment. 

Group Rate Recommendation

This feature allows you to automatically open and close rate groups based on your hotel's Business on the Books or Forecasted Occupancy.

Rate Buckets

All data from Apaleo PMS is synchronized in seconds with RevControl and used in various reports and statistics. This saves you time in both in data entry as analyzing the data;

Reports

You won't miss any sales opportunity again with our Pick-up alerts and recommended rates calculated by our smart algorithm;

Pick-up alerts

One-time Installation fee of €950. A minimum fee of €450 per property per month. Two online training/setup sessions and ongoing support.


Monthly subscription

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happyhotel

The happyhotel revenue and yield management system has a simple dashboard that supports the hotelier in the data analysis of the most important hotel KPI’s.

Hoteliers can achieve more revenue without a great deal of prior knowledge. The hotelier gets past, current and future values of:

- RevPar
- Occupancy
- ADR
- Revenue

Through the booking pace graph and on the books evaluation the hotelier can react to the current market conditions. Furthermore, the hotelier can review every day the important reports and get an alert if the values do not correspond with the budget.

happyhotel uses a special formula and an algorithm which gives the hotelier the best price recommendation for his hotel or each of the hotel segments and room types.

With an interface to apaleo, happyhotel gets all data to analyze the hotel. happyhotel facilitates the hotelier's life through automatic processes so that he can concentrate on other things.

happyhotel downloads inventory, rate plans, reservations for the past and future dates.

Get all property data

happyhotel will maximize your hotel revenue and update prices for most optimal price strategy.

Price update mechanism

happyhotel will calculate your optimal room price. Get exclusive price suggestions for your hotel based on occupancy, events, current demand and booking speed.

Price recommendations for more revenue

happyhotel compares different metrics with each other and supports you with exact evaluations of pickup, ADR, RevPar, occupancy, occupancy rates and sales.

Analyze your PMS data

Meaningful analysis of your revenue, occupancy, average daily rates and the RevPar. A further added value is the pickup calendar.


Freemium package

Free included, Price suggestions for 6 months one time per day, Autopilot, Unlimited user-defined dashboards & analytics, forecast, budgets.

Basic

Basic included, Price suggestions for the next 12 months four times per day, Automated import of events & school holidays, restrictions.

Standard

 Standard included, Price suggestions for the next 18 months twelve times per day, independent yielding rates, dynamic price intervals. 

Professional

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Estonia

Crystalstat

Reportivity is an extremely flexible reporting tool. Understanding the data of your hotel is an essential factor in the decision making process. Reportivity will do the number crunching and show you the key performance indicators in a dynamic report.

With ONE-CLICK gain instant insight to your reservations data which are hidden inside Apaleo.

Reportivity checks all your reservations and uses Folio information to create advanced revenue visualizations.

Retrieve all information about your reservations

With ONE-CLICK gain instant insight to your reservations data which are hidden inside Apaleo.

Reportivity

A multi-property, multi-user & multi-currency highly customizable report that shows the key drivers of your hotel performance.

Overview Report

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Hotellistat GmbH

With Hotellistat you get ONE system for all areas of digital market positioning, revenue management and market analysis. With our innovative approach as a RMB (revenue- market- and business intelligence), you can save time and money.

Rate shopping, Revenue Management, Business Intelligence, Web&E-Commerce, Reputation Management and Social Media provide you with a 360° insight into your digital positioning.

Set your own prices in combination with apaleo, directly in Hotellistat, with a view on your occupancy, pickup and your competitors' pricing.
Define your own strategies and lean back with automated pricing recommendations. 

All at once, on one screen!

Setup rates, manually, with strategies or the Hotellistat recommendation and push prices back on a click of a button or via the auto pilot.

Dynamic Pricing

Setup restrictions within Hotellistat and push them back to apaleo.

Restriction Handling

We aggregate tremendous amounts of data from multiple sources such as Market-, PMS-, Event-, Competitor-, Weather-, Holiday data and much more!
This allows us to provide you with a holistic approach

One System for All Your Needs

Keep your prices up to date based on the latest market trends. Never miss out on a revenue opportunity again.

Full Dynamic Pricing

Managing hotel reviews is essential, but time-consuming.
Our Automatic Review Reply System intelligently generates personalized responses, saving you time and enhancing your hotel's reputation.

AI Empowered Review Reponses

Industry-leading AI-powered automation for your hotel. Define strategies or let our system compute the best prices for you.