About Centro
Centro connects Apaleo with hotel room automation and GRMS systems, enabling property and reservation data to drive connected room operations automatically.
The integration helps hotels synchronize guest stays with room technology such as HVAC, lighting, occupancy, door and device states, while giving hotel teams centralized visibility and control through Centro.
By connecting Apaleo with the building and in-room systems already installed at the property, Centro reduces manual work, improves operational efficiency and enables a more responsive guest experience.
- Automated Room Operations
- Use Apaleo reservation and property data to automatically coordinate connected room systems such as HVAC, lighting, occupancy and other GRMS devices throughout the guest stay.
- Centralized Visibility & Control
- Bring room automation data into Centro so hotel teams can monitor room and device status, identify issues faster and manage connected systems from one central platform.
Integration features
Reservation import and backfill
Centro pulls reservations from Apaleo, including historical stays from a selected date. Existing reservations are updated when data changes, keeping Centro aligned with the latest reservation information.
Unit synchronization and mapping
Centro retrieves Apaleo units and lets hotel teams map them to the corresponding rooms or apartments in Centro, creating the link between PMS data and room automation.
Live availability
Centro retrieves Apaleo availability by unit group and date, showing available versus sellable inventory directly within Centro.