Germany

PayJim UG (haftungsbeschränkt)

payjim is a web-based SaaS Self-Checkout solution that streamlines payment and checkout processes for hotels, with the aim of digitising and automating the checkout process for all guests. Our focus is on providing a fast and seamless checkout process that is user-friendly and convenient. Through our streamlined checkout flow, guests can quickly and easily review their bill, split it into business and private invoices, select from multiple payment options, and complete the checkout process independently, without any further interaction at the reception. All the necessary information about a guest's stay is available through a simple QR scan within their hotel room. Our service is completely independent and compatible with any other workflows within the hotel.

There are several advantages of using payjim:

- We offer fast, secure, and independent payment and checkout services to guests at any time. 
- Easy access to the payjim backoffice for managing and customising room QR-Codes. 
- Our automated internal processes include direct integration with apaleo Pay, which works seamless with your accounting and avoids any additional transaction fees.
- payjim is completely web-based, guests do not need to download any app or register to use our services.

In addition to our checkout service, we also offer an independent tipping solution for your team. Our payjim tipping tool enables guests to tip the entire hotel, different departments, or even individual staff members. For more information, please visit our website at https://www.payjim.de/products.

We offer a competitive pricing plan of 0.99 EUR per room per month, with a 30-day free trial. With our integration features, guests can make self-payments with the hotel's integrated payment provider and complete the Self-Checkout process independently after a full payment of the room is processed. Our payjim POS provides access to our backoffice with direct access to all QR codes for your rooms.


We use your payment provider for processing payments. This will increase efficiency and security for your guests and avoid any additional transaction fees.

Self payment with integrated payment provider

Allow your guests to review their invoice, update billing addresses and make changes if needed and checkout their room. After a full payment of the room, the guest will be checked out and the folio will be  closed automatically. No further communication needed.

Self-Checkout process

Our backoffice is easily set-up and gives you direct access to unique QR Codes for all your rooms. 
The QR codes can be downloaded and customised for print-outs or used digitally as a PNG file.

payjim POS

We offer fast, secure, and independent payment and checkout services to guests at any time to reduce stress in peak times.

Self-Checkout anytime

Easy access to the payjim backoffice for managing and customising room QR-Codes. 

POS backoffice

Our automated internal processes include direct integration with apaleo Pay, which avoid additional transaction fees.

Integrated payment

Additionally, guests do not need to download any app or register to use our services.

No download - no registration

PAYJIM

Pay by room. You decide which rooms should be active.

Standard Pricing

Guests can edit information, tip, pay & checkout

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Customise and manage the in-room QR codes 

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Empower guests with a seamless, self-service experience from booking to checkout. Whether through a mobile app or web-based platform, enable online check-in, upselling, and instant access to hotel information—all at their fingertips. Enhance convenience, boost engagement, and create a frictionless stay.


Digital Guest Journey

Elevate guest experiences with smart in-room technology. From lighting and temperature adjustments to service requests and entertainment, provide guests with seamless control at their fingertips. Enhance comfort, convenience, and personalization with intuitive in-room tablets and automation.

In-room control & tablets

vukee GmbH & Co. KG

Enhance your guests' in-room entertainment experience with the seamless integration between Apaleo and Philips CMND Server. This powerful solution brings cutting-edge functionality to your hotel rooms, allowing guests to enjoy their favorite content on Philips HFL series TVs.

By integrating Apaleo with the Philips CMND Server, you'll provide your guests with a state-of-the-art, personalized viewing experience while simplifying your hotel's TV management processes.

Seamlessly manage user credentials and TV settings during guest arrivals and departures. After check-out all guest data like account data or installed apps gets wiped from the TV.

Automated Check-in/Check-out

Efficiently control and update all connected Philips HFL series TVs from a single, user-friendly interface

Central Management

Guests can easily access their personal Netflix accounts directly on the in-room TV, providing a home-away-from-home entertainment experience

Netflix Integration

Enables guests to cast content from their personal devices to the TV screen using Google Cast, supporting up to 4K resolution

Streaming Capabilities

Display personalized welcome messages and guest names on the TV screen upon check-in

Personalized Welcome

Automatically set the TV interface language based on the guest's preferences

Multilingual Support

Philips CMND Server Integration

Cost per room

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Deliver a next-level in-room entertainment experience with seamless TV solutions. Allow guests to watch live channels, access on-demand content, or stream from their favorite apps like Netflix—just like they do at home. A modern, personalized viewing experience at their fingertips.

IPTV

United Kingdom

BetterSpace

The digital guest directory better.guest is the most innovative digital guest directory for the entire Guest Journey. The In-room tablet Better Tab is your digital guest directory,concierge, communication channel to your guests,sales manager, travel guide and much more in one 24 hours7 days a week.

The modern infotainment center for your hotel room provides your hotel guests with the latest information, the hotel‘s own service offers, tips for trips and much more at any time. With high-quality tablet computers, you can easily increase your revenues, raise the sales of your hotel‘s own services, optimize intern processes, relieve your internal and increase guest satisfaction. The tablets receive an initial setup and are filled with individual, hotel-specific content. The design is adjusted to your corporate design and the smart room folders will be delivered to you ready to use. Experience how easy digitalization can be.

Your advantages at a glance:
- Booking of hotel services with one click increase your turn over
- Raises guest satisfaction and optimizes processes
- Relieves employees and enhance communication
- Push messages, to welcome your guestsand draw attention to special offers
- PMS connection to automate your hotel processes
- Feedback feature and ratings from guests already during their stay
- Sending individual e-greeting cards with backlinks to your website
- Travel guide & tips around your hotel
- More than 150 language packages available
- Plan & book the next hotel stay
- Regional and international magazines for your guests
- Analysis & reporting of the usage behavior of your guests
- As room telephone the better.tab replaces the conventional phone in your rooms
- Mature authorization concept with different user roles
- Hotel app as a bring-your-own-divice solutionfor on the go
- No printing costs & lower workload for hotel staff
- Simultaneously transtlated chat
- Check-out function and payment
-  and much more

The system allows to operate smoothly, as an example you can expect to have i.e.: a Check-In process, room assognemnt mechanism, payment processing and a creation of an invoice.

Check-in, payments and more...

Get all your PMS reservations and allow your guest to review the details on the In-Room Tablet.

Retrieve reservations from apaleo

The tablets receive an initial setup and are filled with individual, hotel-specific content.

Initial setup

The design is adjusted to your corporate design and the smart room folders will be delivered to you ready to use. 

Customization

Betterspace

In-Room Tablet (Betterspace)

- General Hotel Information
- Newspaper
- Push Messages
- Room Service
- Adaption to Corporate Design
- Anti-Theft Protection
- Check out

better.guest In-Room Tablet

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SuitePad GmbH

SuitePad is a Berlin-based company that provides digital tablet solutions for hotel rooms that act as a digitalized version of the guest directory with the added benefit of increasing communication between hotel staff and guests. Using the SuitePad tablets in their rooms, guests can book spa appointments, order roomservice, book activities, and much more—all with the click of a button. SuitePads open up channels of communication between hotel staff and guests that are not available with simple, paper-based guest directories. Using the SuitePad Backend, hotel staff can send push notifications directly to the SuitePads in guests’ rooms, creating a new and more interactive way of up-selling through the hotel’s outlets.

In addition to their Digital Guest Directory, SuitePad tablets are also equipped with SuitePad Phone and SuitePad TV Control, allowing guests to make phone calls and control the hotel room TV through the SuitePad device in their room. SuitePad also has a “bring your own device” solution, called SuitePad BYOD, that allows guests to access their SuitePad interface through their personal mobile devices from any location. To help support front desk staff, SuitePad has created the SuitePad Lobby Screen that acts as an interactive information point for guests in the hotel lobby area. Most recently, SuitePad launched SuiteCast—a hotel room casting solution that enables guests to securely cast media content from their mobile devices to the TV in their hotel room. This solution is revolutionizing in-room entertainment for the hotel industry.

Our In-Room tablet allows you to view details about your stay, like your bill and other resrvation details.

View your bill on tablet

“bring your own device” solution, that allows guests to access their SuitePad interface through their personal mobile devices from any location

SuitePad BYOD

a hotel room casting solution that enables guests to securely cast media content from their mobile devices to the TV in their hotel room.

SuiteCast

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SuitePad

SuitePad´s pricing is calculated individually per hotel and needs. Prices shown are for the monthly subscriptions.

Starting package

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Netherlands

Eurofluxo

EasyLynq Hotel is an advanced software package for Hotels and Resorts that smoothly integrates any digital PABX and IP telephony server with the apaleo Platform.
- Accounting of outgoing, incoming, and internal phone calls.
- Multi-complex option for centralized management of several properties.
- Interoperability with a wide range of in-room and wireless internet access devices (optional).
- Guest’s name in the display of phone sets.
- Credit limit assignment, either manual or automatic.
- Message Waiting feature, signaling voice mail and front-desk messages in the room phone.
- Minibar and laundry posting on the room phone by authorized personnel.
- Room-status entry by the maid allows the immediate update of room availability.
- Configurable classes of service restrict outward access from rooms and phone booths to the public network.
- Netflix integration
- Do Not Disturb service.
- Automatic open/close of guest’s voice mailbox on check-in/check-out.


EasyLynq posts a new charges to Guest Accounts 

New charge posting

Retrieve properties & reservations from apaleo

English, French, German, Dutch, Portuguese (Portugal and Brazil), Spanish, Italian and Turkish

Nine spoken/written languages

program, either through the phone display or guided by the integrated voice response system; answer control, triggering visual and sound alerts in case of failure.

Full wake-up service

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Sweden

Minut

We’re the co-host that cares for your home, guests and community.

The Minut sensor monitors noise, occupancy, motion and temperature in rental properties, helping hosts prevent parties, enhance guest experience and protect their homes, without sacrificing guest privacy. With powerful automations and integrations, Minut empowers property managers to grow their businesses while keeping operations lean. Find out more about how Minut can help you host happy at [minut.com](https://bit.ly/3bY5qqJ).

- Make sure Minut always has the correct booking and contact information for your guests.
- Send guests an SMS when noise is above the threshold.
- Autocall guests when noise is above the threshold.
- Schedule check-in and check-out messages to guests.

- Protect your properties with our robust property monitoring solution.
- Save €60 on a sensor for each annually billed home.

Standard Plan

- Manage more efficiently with powerful automations and integrations.
- Save €90 on a sensor for each annually billed home.

Pro Plan

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RoomPal

RoomPal is more than an app – it’s the gateway to a reimagined hospitality experience. In a world where personal service and efficiency must go hand in hand, RoomPal offers hoteliers and accommodation providers an innovative solution to seamlessly blend both. Leveraging advanced voice assistant technology based on Amazon Alexa, RoomPal transforms any hotel room into an interactive guest experience.

From personalizing the guest experience to optimizing operational workflows, RoomPal is designed to redefine the interaction between guest and host. Guests can conveniently control room functions, request services, or get local recommendations through their voice, while hoteliers benefit from the rich data to continuously improve and personalize their services.

Integrating RoomPal into their offerings allows hoteliers to enhance guest comfort and satisfaction, and also to gain valuable insights into preferences and behaviors. This information is priceless for crafting future offerings and fine-tuning marketing strategies.

RoomPal also relieves staff by answering frequently asked questions directly through the digital concierge, allowing them more time to focus on personalized service tasks that a machine cannot (yet) perform. RoomPal’s real-time translation capabilities make communication barriers a thing of the past, ensuring a hospitable environment no matter where guests come from.

Planned future features include intelligent upselling based on past guest behavior to maximize revenue per room without being intrusive. The flexibility of RoomPal ensures it grows with a hotel’s changing needs and requirements.

With RoomPal, hoteliers step into a new era of guest service – an era where innovation, personalization, and efficiency set the stage, providing guests with a stay as unique as their voice.

RoomPal can leverage guest data from Apaleo to offer personalized services such as custom greetings, recommendations, and deals based on preferences and past stays.

Personalized Guest Service

Automatic notifications and tasks to maintenance staff when issues are detected by RoomPal devices or reported by guests.

Maintenance Management

Through additional services offered by RoomPal, guests can directly book extras such as spa treatments or restaurant reservations, increasing revenue opportunities for hotels.

Revenue-enhancing Services

RoomPal streamlines hotel operations by automating guest interactions and services through a voice assistant, leading to reduced staffing needs and operational efficiencies.

Save Costs


RoomPal enhances hotel revenue by upselling services and offering personalized experiences to guests through an intelligent voice assistant, increasing guest satisfaction and spending.

Increase Revenue

RoomPal contributes to sustainability in hotels by optimizing resource management and reducing energy consumption through smart, voice-activated control of room utilities and services.

Foster Sustainbility

Your staff will be notified by RoomPal about Guest requests. But your staff can use RoomPal as well to check on maintenance tasks or the room cleaning queue and mark them done via their voice. 

Streamline Operations

Pre-configured Settings: RoomPal comes with pre-configured settings tailored for the hospitality industry, allowing for immediate operation.

RoomPal Basic

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United States

Tuya Hotel

Welcome to Tuya Hotel
- Rich hardware product system to meet the hotel differentiated selection.
- Relying on the Tuya AIoT platform, efficiently expand the products required for the project and provide differentiated smart hotel hardware products.
- Tuya smart device manage platform，give you convenient control of smart device.
- Reduce hotel room control device costs and increase operating efficiency.

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Enhance guest convenience with secure, seamless mobile access. Enable guests and staff to unlock rooms and facilities using their smartphones or wearables—no front desk check-in required.

Mobile key & keyless entry

Do you have your energy consumption under control? Or are you upset every year by rising electricity prices and an increased consumption? With better.energy, you can perfect your energy management in the hotel sustainably. Automated processes do not only relieve your employees, but also the environment and reduce costs at the same time. Discover the advantages of the unique software specially developed for the hotel industry.

The __smart room control system better.energy__ controls __radiators and air conditioning__ in your hotel rooms – completely independently from your staff. The smart home system ensures higher energy efficiency in the hotel, reduces energy costs and conserves the resources. It also relieves the burden on the environment and, thanks to staff-independent processes, gives you more time to concentrate on the essential matter at your hotel – your guests! Cost-effective and without structural measures, you can integrate the smart home solution into the existing building structure. Reduce your operating costs, ensure perfect room conditions and protect the environment!

__With no structural measures__, your old heating thermostats or air conditioning system will be replaced by the new wireless thermostats, which are connected with the software via server. Web access allows you to keep an eye on your heating and air conditioning from anywhere.

The smart home system for your hotel can also __connect to your PMS system__. Thus, better.energy always knows which of your rooms are occupied and which are empty. The intelligent room control system controls the temperature in the hotel fully, automatically and within defined limits.

__Reduced operating costs and increased energy efficiency__

Reduce your operating costs and protect the environment at the same time. Using the intelligent room control, you can save up to 31 percent of your energy costs and reduce your CO2 emissions. Discover the benefits of iQ Roomcontrol now and experience how easy it is for the hotel industry to digitize hotels with the smart home system.
- Energy savings up to 31%
- Reduce CO2 emissions
- Personnel-independent management
- No structural measures
- Increased guest satisfaction
- Reduced operatings and repair costs
- Higher comfort for the guests
- Sustainable and green image
- More security and control

Each room can have different features. This is why we make sure you get from apaleo all the information about the room equipment to show all information about the room capabilities accordingly. 

Retrieve information about the reservation and the room itself

better.energy by Betterspace

better energy 

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Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

AI-powered

Revenue management

Distribution

Hotel of the future

For serviced apartments

For selected service hotels

For independent hotels

For full service hotels

Engage with guests in real time through their preferred channels, from WhatsApp to SMS and beyond. Centralize all conversations in one place, automate responses, and personalize communication to enhance guest satisfaction and drive upselling opportunities

Guest messaging platforms

Speed up arrivals and enhance guest convenience with self-service check-in solutions. Allow guests to check in, pick up room keys, and complete payments effortlessly at kiosks—reducing wait times and freeing up staff to focus on hospitality. A seamless, contactless experience from arrival to departure.

Kiosk & self-service check-in

Enhance guest engagement with automated chat solutions. Respond instantly to common inquiries, streamline bookings, and provide easy access to hotel information through live chat and messaging apps. Chatbots handle repetitive tasks efficiently while ensuring smooth handovers to staff when needed—delivering fast, seamless support 24/7.