About chatlyn
Hey! 🦜
We are AI-powered customer engagement platform, and we're here to transform your customer engagement experience. Our platform is designed to automate client communication, reduce your workload, and enhance customer satisfaction, ultimately boosting your revenue.
chatlyn’s standout feature is its omnichannel inbox, which consolidates all customer interactions—email, webchat, WhatsApp, SMS, Instagram, Facebook Messenger, Telegram, and more—into one central hub. This ensures seamless communication management and enhances response efficiency. ⚡
The platform's powerful ticketing system allows for easy assignment and tracking of client requests, ensuring no customer is left unanswered. The Webchat widget integrates live chat functionality directly into your website, providing customers with an effortless way to reach you.
Maximize engagement and boost conversions with chatlyn’s WhatsApp newsletter feature. Imagine sending targeted, automated messages directly to your customers, ensuring they get the right information at the right time. 🕒
Save time and increase leads with our powerful marketing automation tools. Our keyword detection feature takes care of common inquiries automatically, so your team can focus on what really matters. Plus, seamless integration with CRM, PMS, POS, and other systems gives you a comprehensive view of your clients, helping you craft even better engagement strategies. 📈
Detailed analytics and reports offer insights into customer behavior and engagement, allowing you to refine interactions and boost performance. Plus, chatlyn is 100% GDPR compliant, ensuring data privacy. 🔒
Access customer data anytime, anywhere with chatlyn’s web, iOS, and Android apps. Whether you’re looking to improve customer communication, increase conversions, or drive sales, chatlyn is the ultimate tool for your business.
Why You'll Love Chatlyn:
- Omnichannel Communication: Centralize all communication channels, streamline your team’s workflow, and significantly boost customer satisfaction.
- Unmatched WhatsApp Engagement: Achieve incredible open rates and heightened engagement with our WhatsApp newsletter function.
Our digital guest journey on WhatsApp offers intelligent, automated interactions and upsell opportunities like spa bookings, restaurant reservations, and late check-out. AI chatbots save your team time by providing automatic, intelligent responses from your knowledge base. These tools not only enhance team efficiency but also deliver a seamless experience for guests, ensuring their requests are handled quickly and effortlessly.
With chatlyn, you're not just improving communication—you're transforming the way you connect with your customers. 💚
- Chatbot powered by AI🤖
- Implement a chatbot powered with AI to answer your customers with all your documentation, to reduce the workload of your employees and increase your customer satisfaction at the same time.
- Seamless Communication Hub📲
- Our omnichannel function unifies all customer interactions into a single, easy-to-manage hub, streamlining communication across every platform.
- Control all your channels in one place📈
- Control all your channels in one place, manage all messages with a powerful ticketing system and add staff from your team to never have a message missed again.
- Increase your sales in the short term🚀
- Increase your sales in the short term with automated WhatsApp newsletters and watch your engagement and conversions soar!
Integration features
Show information about a guest next to the chat window!
Our integration provides your agent with real-time information from apaleo. The guest asks you about his reservation via WhatsApp? We query apaleo and show you his booking information without any further ado!
Guest journey information live!
We also provide you with information about where the guest is on their journey? Already checked-out? We'll show you! Pre-stay? No problem!