About Expect Me
On our platform, guests can book an individual room from an interactive floor plan, as easy as picking their seat on a plane.
For years we have been used to selecting our seats on an airplane, at the movies, or at the theatre. It's now time to bring that experience to hotels!
Hotels now have a chance to drive incremental revenue not just by upselling higher room categories, but also by monetizing room selection for the room category that was originally booked. Additionally, this is a great tool to reward direct bookings and loyal guests.
We empower guests to personalize their stay by selecting and guaranteeing their individual room, plus a selection of ancillary products and services hotels offer them.
Whatever your objective, we have you covered so that you can focus on elevating the ultimate hospitality experience for your guests.
- Enjoy incremental revenue
- Optimize revenue for each individual room, and upsell specific products and services to drive ancillary revenue. Our interactive dashboard gives you insights and analytics on hotel and chain-level.
- Drive more direct bookings
- A unique selling proposition no OTA or third party can offer, so you save those commission fees.
- Increase guest satisfaction
- Let your guests be in control by providing them with an elevated experience they love. Guest messages can be sent by us or through your own platforms and communication tools.
- Maximize operational efficiency
- 2-way integration with Apaleo to fully automate the booking and operational processes. Free your team from dealing with room moves, free upgrades, or time-consuming room allocation.
Real-time availability on individual room level
We read the availability for each individual room straight from Apaleo and provide real-time synchronization. You assign a room to a guest yourself? Put a room out-of-order? We will pick it up immediately and block that room for selection through our platform.
Fully automated booking process
Whenever a guest selects their room on Expect Me, we will send them a booking confirmation automatically. We will also immediately make updates in the PMS: we assign the room and put additional comments for your information, straight on the reservation itself. No manual processes are required.
We are a dedicated team of hospitality professionals and technology experts. With our background in Operations, Front Office, and Revenue Management, we understand your challenges and opportunities.