Lobby

Lobby is the AI inbox that turns every email inquiry into a confirmed booking before competitors even click “open.” Sitting natively on top of Apaleo, Lobby automates the full inquiry-to-booking workflow.

Here’s how it works:

• ⁠Reads incoming requests
• Checks real-time availability & rates in Apaleo
• Sends branded responses
• When allowed, pushes reservations or group bookings directly into Apaleo

Go live in 30 minutes with pre-built workflows that are fully customisable:

• RFPs
• Booking requests
• ⁠Cancellations
• …and more

Hotels using Lobby answer in under a minute, save significant staff time and boost conversion by striking while the lead is hot.