Germany

Hotel Res Bot UG (limited liability)

HERA is a Digital Assistant for Hotel Reservation Agents via an Outlook or Gmail Add-in or other email clients.

HERA helps Hotel Reservation Agents send more attractive and compelling offers in up to 70% less time.  HERA automatically reads the incoming Emails so that when the Res Agent opens the Email, all the relevant available offers are automatically displayed to the reservation agent.  The Agent can then customize the offer and send full offers with all details including cancellation policies, room pictures – without any time-consuming copy-pasting or filling in templates.  Each offer is fully customizable.  We recommend you include a marketing description of your property, restaurant, or other services and your Coronavirus protection information.

HERA can also help agents respond to frequently asked questions, and can even help you automatically process booking notifications from partners.

Included in HERA is a robust Email reporting solution that allows you to track your email volume and performance.

Hera gets Policies and Rate Plans per property

Retrieve Policies & Rate Plans from apaleo

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HERA

Advanced

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Automate and accelerate your booking process with AI-powered email assistants. These smart tools scan incoming reservation requests, check availability in real time, and instantly respond with personalized offers. Reduce manual workload, improve response times, and capture more direct bookings effortlessly.

Email reservation assistant

Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

AI-powered

Revenue management

Distribution

Hotel of the future

For serviced apartments

For selected service hotels

For independent hotels

For full service hotels

Unlock powerful insights and make data-driven decisions with advanced analytics and BI tools. Track performance, monitor key metrics, and identify trends to optimize pricing, distribution, and guest experiences. Stay ahead of the competition with real-time data at your fingertips.

Analytics & business intelligence

Maximize profitability with AI-driven pricing intelligence. A modern RMS analyzes real-time demand, historical trends, and market data to optimize rates across all channels. Automate pricing strategies, boost revenue, and ensure you’re always offering the right price to the right guest at the right time—all with a smart, cloud-based solution.

Revenue management systems

Boost revenue and enhance guest experiences with personalized upselling. Offer room upgrades, spa treatments, dining reservations, and more—strategically tailored to each guest before or during their stay. Maximize ancillary revenue while delivering the right offer at the perfect moment.

Upselling & upgrading platforms

Drive revenue and guest engagement with flexible voucher solutions. Create and manage prepaid vouchers, gift cards, and exclusive deals to boost bookings and cash flow—especially during low-demand periods. Offer guests a seamless way to purchase and redeem experiences while maximizing your hotel's profitability.

Voucher management systems

Stay ahead of the competition with real-time pricing insights and market trends. Monitor competitor rates, demand forecasts, and key factors like weather and local events to refine your pricing strategy. Whether managing a single property or multiple locations, these tools help you make smarter, data-driven revenue decisions—effortlessly.

Rate shopping & market Intelligence