About Profiles
Profiles by Simultem was designed to ease the challenge of managing guest information by providing an all-in-one guest management solution with intelligent automation. We’ve gathered insights, pain points, and feature requests directly from hoteliers to create a tool that simplifies daily operations, enhances guest interactions, and ensures data accuracy.
With Profiles by Simultem, hotel staff can quickly access and manage guest profiles, merge duplicate records effortlessly, and gain valuable insights with AI-generated summaries. Built with multiple essential functions in one platform, it eliminates time-consuming manual work and helps hotels deliver seamless, personalized experiences.
We provide solutions for these issues:
- Guest information scattered across systems
- Hard to track returning customers & booking history
- Inability to merge duplicate profiles
- Difficulty in making a reservation for an existing profile
- Reducing Errors Caused by Duplicate Profiles
- By merging duplicate profiles and ensuring accurate, up-to-date guest data, hoteliers can provide more personalized service, boosting guest satisfaction and loyalty.
- Save Time with Centralized Guest Profiles
- The ease of access allows staff to personalize guest interactions more effectively, improving overall guest experiences and fostering positive reviews and repeat visits.
- Smarter Decisions & Better Guest Experiences
- By keeping guest data clean and accurate, hotels can personalize interactions, recognize loyal guests, and target promotions more effectively, improving marketing efforts.
- Streamline Reservation with "Book Now" Plugin
- This integration increases efficiency, reduces the chance of errors, and speeds up the booking process, which can boost conversion rates and enhance customer satisfaction.
Integration features
Effortless Profile Merging
Duplicate profiles cause confusion and inaccuracies. With Profiles by Simultem, merge them in clicks or automate the process, ensuring accurate guest data and improving service effortlessly.
Centralized Guest Information
Profiles offers a complete guest view with personal details, purchase history, and AI summaries, allowing staff to quickly access key info and personalize interactions for a better guest experience.
Streamline Reservation with "Book Now" Plugin
This integration increases efficiency, reduces the chance of errors, and speeds up the booking process, boosting conversion rates and enhancing customer satisfaction.