About Smart Host
Smart Host is the key for hoteliers to turn their data into regulars and to become good hosts for demanding guests. With smart automation, PMS connection and AI, hotels use their data to make communication targeted, efficient and effective. More direct bookings, stronger guest loyalty, measurable success - visible in real time and at a glance in Smart Host, the world's most user-friendly hotel CRM.
Are you changing your PMS? Did you know that most hotels lose their entire reservation history in the process? No more worrying about reservation data! When changing PMS, Smart Host ensures that not only your guest data but also your entire reservation history is not lost.
- Automatic and AI driven email campaigns
- Maximize your communication impact by leveraging automatic, AI-driven campaigns that deliver timely and personalized content to your guests.
- Automatic transactional campaigns and surveys
- Effortlessly engage your guests throughout their entire journey with automatic, AI-driven campaigns and surveys that guarantee effective communication before, during, and after their stay.
- Personalized offers
- With seamless integration to apaleo, effortlessly send personalized offers to your guests in just a few clicks and boost your direct bookings.
- Guest profile and nurture
- Get a detailed guest profile with an interaction timeline containing all touch points the guest has with your hotel. Enrich your guest profiles with additional data that is collected by Smart Host.
Integration features
Use your guest and reservation data for more direct bookings
Smart Host integrates with apaleo to access guest and reservation data, facilitating automated, AI-driven communication. Enhance direct bookings and nurture regular guests through timely and personalized interactions.