Germany

helloTESS!

helloTESS! is a cloud POS cashier system. In a world changing towards digitalization and changing requirements, the flexibility of a POS is key. With our iPad-based POS, manually installing updates and performing maintenance tasks are over, saving you time and effort and ensuring that you are using the latest software version with bug fixes and security patches without manual work.

helloTESS can be easily scaled up or down based on your business needs by offering flexibility in terms of adding or removing locations, features, integrations, or users, which can be adjusted as your business requirements evolve. The POS is certified in various countries e.g. Germany, Austria, Switzerland, UK, France, Spain, The Netherlands, USA...and several others.
With a variety of partners, you are free to add any additional service that fits you best, offering innovative and time-saving features like self-ordering and -payment, table reservations, shift scheduling, inventory control, and many more. 
In addition to that, an open API provides an interface that allows you to connect other software keeping your performance at a peak while offering maximum flexibility. 

The integration to Apaleo allows real-time data flows transferring your POS data into Apaleo while also giving the option to transfer bills to a specific room based on the guest name or room number. 
The latest addition in features is the Adyen connection which not only makes it possible to automatically send the amount charged to the Adyen Credit Card terminal but also to integrate to Apaleo Pay. If activated in the terminal, tip request as well as currency charged can be requested on the CC terminal. 

Here are some more features that helloTESS offers: 
- Apaleo room booking
- Integration to Apaleo Pay / Adyen (automatic amount transfer + tip request on cc terminal)
- floor plans
- offline functionality (syncing as soon as the connection is back up)
- turn your menus and items on and off depending on the availability in your location (perfect for multiple locations)
- detailed reporting
- staff login via token or pin
- functionality in different countries, e.g. Germany, Austria, Switzerland, Great Britain, etc. 
- etc.

If you want to learn more or have a tour through the system to check if it is a fit, contact our helloTESS hotel enthusiast Anika Saus, anika.saus@hellotess.com, +491709294506

Keep your reporting clean by transferring all POS data to Apaleo. Your finance department gets all data through Apaleo to 

Transfer all POS data to Apaleo

Charge any order made in the POS to the guest room’s bill in Apaleo if room charges are available at your hotel.

Room charges

Connect helloTESS to your Apaleo Pay / Adyen terminals to enable the automatic transfer of charges. It is up to you and your Adyen settings if you want to enable currency requests and tip on the CC terminal.

Adyen Credit Card Terminal with automatic transfer

Easy and fast ways to adapt products and settings for one or multiple locations within one handy backoffice.

Manage multiple locations

Avoid manual entries with real-time data flows and room charges to Apaleo. Connect helloTESS to Apaleo pay and see all turnover on the same platform.

Full PMS integration + Apaleo Pay connection

Even if your connection is down, helloTESS will continue to work smoothly syncing as soon as the connection is up again. 

Offline mode

We are here when you need us. Our support is real which means there are real people answering your Emails and picking up your calls giving their best every day to support you and your business. 

On-demand support

helloTESS! point of sale

Our innovative and easy-to-use iPad-based POS cashier system software that can easily be expanded by single elements (e.g. mobile terminals)

Software License package

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Individualized visualization (colors, buttons etc.)

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Streamline transactions and enhance service across your hotel’s restaurants, bars, and outlets. Process payments quickly, manage orders efficiently, and integrate seamlessly with your hotel’s operations. A flexible, reliable solution for delivering a smooth guest experience.

Point of sale systems

Netherlands

Omniboost

Designed for both stand-alone and hotel restaurants, Omni Datahub processes transactions in real-time from your Gastronovi POS to your Apaleo PMS, fully automating the customer transaction process.

Fully automate the posting of all of your Gastronovi POS data into your Apaleo PMS environment

Automated transfer of crucial Gastronovi POS data

Easy look-up of and posting of charges to folios of active, in house, reservations.

Customer look up and room charges

Alerts for any unmapped postings or items.

Fallback Accounts

Gastronovi Powered by Omniboost

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Optimize efficiency and reduce manual work with powerful automation tools. From streamlining guest communications to synchronizing data across systems, these platforms help hotels save time, minimize errors, and enhance the overall guest experience. Automate repetitive tasks and focus on what truly matters—delivering exceptional hospitality. 

Automation platforms

fanz

__How do we support you?__
At fanz, we are on a mission to connect companies with new and existing customers in a powerful way.

We are building amazing, easy to use, value-added services on top of the existing digital payment infrastructure that both businesses and customers love. Once you combine smart ways of accepting digital payments with loyalty rules, review automation, direct messaging, smart referrals, loyalty ad networks, smart tipping, machine learning and more, we can rethink the way businesses transact, interact and connect with new and existing customers.

__Convenient and fast payments integrated into apaleo__
- Enable QR code payments at Point-Of-Sale or send payment links via SMS/email
- Multi-channel payment via Ecommerce as well – one solution for getting paid via your website, acquiring new customers and retaining them
- Guests can conveniently pay with their mobile phones using their favorite payment providers like Google Pay, Apple Pay, Visa, MasterCard, Amex, etc.!
- Fast, secure and PSD2 compliant
- No hardware terminals, no maintenance, no touch at Point-Of-Sale
- Brings offline payments online with seamless integrations from the apaleo dashboard
- Powerful state-of-the-art CRM / Loyalty included without the need for additional cost intensive software

__Turn payments into a marketing machine__
- After payment, up to 80% of all customers participate in collecting cashback, 10x more than industry standard!
- No data silos, no sign-ups, no cards, no apps, no complex redemption and integrations. Fanz makes it convenient and beneficial for customers to spend more money with a business or group of businesses.
- We match collected cashback to the customer’s mobile number and send text messages with a 100x higher response rate than traditional marketing.

__Powerful merchant backend__
- You can define your own loyalty rules such as % of cashback, frequency and time frame.
- Access to transactions and customer data in real time.
- Detailed reporting on each payment, redeemed cashback, cost and ROI at your fingertips.
- Form a network by inviting other merchants into your network

__A new kind of CRM on autopilot__
Our built-in CRM knows best (based on machine learning) when to send your existing customers a personalized text message to retain them. “Your x€ cashback is waiting for you. Come back x more times for payout”

__Motivate customers to refer a friend__
Incentivize your customers to refer a friend so you can acquire new ones. “Invite a friend and you both get x% cashback at your next purchase with Y”

__Get on top of every Google search__
Fanz triggers your customers to review your business after every purchase. More reviews mean more customers finding you and buying from you. “Wooohooo. You just received x€ cashback.

fanz processes the payment and posts in Guest Account

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New Reservation Creation

Incentivize your customers to refer a friend so you can acquire new ones. “Invite a friend and you both get x% cashback at your next purchase with Y”

Motivate customers to refer a friend

Fanz triggers your customers to review your business after every purchase. More reviews mean more customers finding you and buying from you. “Wooohooo. You just received x€ cashback.

Get on top of every Google search

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With fanz you bring them online. Your customers pay with their mobile wallets like Apple Pay, Google Pay, PayPal...

Fanz Payment Engine™

Define your loyalty rules such as cashback %, frequency and timeframe. Reach 100% of paying customers without the need of costly systems.

Fanz Loyalty Engine™

Enable your customers to seamlessly leave a review after every purchase. More reviews means better rankings, means more revenue.

Fanz Review Engine™

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Build lasting guest relationships and drive loyalty with smart CRM and email marketing solutions. Centralize guest data, personalize communication, and automate targeted campaigns to boost engagement and direct bookings. Strengthen connections and turn first-time visitors into repeat guests.

CRM & email marketing platforms

Austria

TAC Informationstechnologie GmbH

__Reservation Assistant - Spa & Activity Software:__

“Reservation Assistant – Spa & Activity Software” is tailored to the needs of modern day spas, resorts, golf clubs or health resorts, including many modules and features for more flexibility.
Whether fitness courses, spa packages or golf courses: the TAC software is specialized in the reservation of various resources and supports you in managing and organizing your offer.

__Club Assistant - Membership Software:__

TAC's Membership Software “Club Assistant” supports the membership management in every modern fitness club. Clever, effortless and simple to use designed for single or multi-property businesses.

__Entry Assistant - Access Control Software:__

The digitally networked software “Entry Assistant” is much more than a cash desk system. The all-in-one guest solution with access management for pools, thermal spas and resorts offers all important functions in the digital age.

__TAC|Sense:__

Spa Management at your fingertips. Smartphone, tablet, laptop or desktop: without any additional applications, employees always have up to date reservation plans at hand on all mobile devices.
Responsive Design, a touch-optimized operation and user-friendly menus characterize the all-in-one solution. TAC|Sense is the optimal solution for businesses with one or more treatment rooms, as the requirements range from the creation of services to the billing of treatments and packages.

__TAC|Pay:__

With the fully integrated payment interface TAC|Pay, single and  recurring  payments  as  well  as  refunds  are  processed  easily,  quickly  and  securely throughout the TAC software.

__Self-Service Machines:__

TAC software and hardware products enable fully automated access solutions for spas, leisure facilities and fitness clubs. The completely digital customer journey begins with the online booking of the ticket, through the issue of RFID medium at the TAC|Wrist dispensing machine, to admission via turnstile. The different capacities of the dispensing machines are tailored to the requirements of the respective businesses. The TAC|Wrist 900 with a capacity of 900 is intended for spas and leisure businesses, while the TAC|Wrist 144 is mainly used in fitness studios. 

__Interfaces:__

More than 200 interfaces, such as to customer relationship management systems, accounting or payment providers, guarantee a smooth integration into the existing IT infrastructure.
The TAC software products can be easily connected to other programs via various real-time interfaces.

__Learn more about TAC:__ https://www.tac.eu.com/en/

Whenever a reservation is created, cancelled, checked-in, checked-out or changed in Apaleo, TAC receives detailed information about the hotel reservation
Including spa package information (arrangements) and other relevant information.
TAC is also able to post charges to the room from TAC POS.

Transfer hotel reservation from Apaleo to TAC and post charges

Whenever a guest is created, updated or deleted in Apaleo, TAC receives detailed information about the hotel guest to be able to display in the TAC software like guest name, address information and communication information.

Transfer hotel guests from Apaleo to TAC

In addition to charging spa treatments and products from TAC POS to the room bill of hotel guests (so the guest pays the service/product at check-out), TAC is also able to send all revenues and payments (e.g. cash, credit card, etc...) occuring in TAC to Apaleo for centralized accounting purposes.

Send all revenues and payments from TAC to Apaleo

Thanks to its modular structure, there is a wide range of options for setting up the software according to the individual wishes of the spa, fintess or leisure business. 

Benefit from TAC Software's Modular Structure

TAC is the best software for your business. Our software simplifies daily processes in the spa, the thermal bath, the fitness club and beyond.

All-in-One Software Solution 

We guarantee you support of the highest quality. Because we want you to be well supported at all times. Our highly trained team is available at any time – by phone, e-mail and fax. 

24/7 Customer Service

TAC Software

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TAC|Wrist 144: self-service for your fitness studios

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TAC|Sense: mobile, web-based software to manage your activities

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Tailored to the needs of modern day spas, resorts and golf clubs

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TAC|Wrist 900: high capacity for spas and leisure businesses 

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TAC|Pay: your modern All-In-One payment solution

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CA: Clever, effortless and simple to use as management system

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Simplify spa operations and enhance guest wellness experiences. Manage appointments, staff schedules, and payments seamlessly while offering personalized treatments and services.

Spa management systems

Drive revenue and guest engagement with flexible voucher solutions. Create and manage prepaid vouchers, gift cards, and exclusive deals to boost bookings and cash flow—especially during low-demand periods. Offer guests a seamless way to purchase and redeem experiences while maximizing your hotel's profitability.

Voucher management systems

based on IT GmbH

MY SPA is a wellness planner for your beauty, wellness or sports offers. It enables every employee and external sales partners to make a verified reservation for a treatment whenever your guest asks you for it.

From the moment you create a reservation, the guests are introduced in MY SPA. Arrangement components - packages and individual services - are transferred to MY SPA for fulfillment. In this case, they are already booked as fixed services on the guest invoice and are not billed additionally. 

Stay data, fellow travellers and their guest profiles are imported - with all personal data. The language of the guest determines the language of the customer documents, if translations are provided. So all reservation changes are visible in MY SPA, so that e.g. the room number is always up-to-date.

Additionally booked treatments, item sales and gratuities are charged to the guest profile of the traveller or the main folio of the reservation. Guest checks can be generated at the spa desk for the guest to sign.

Day Spa guests can be checked in to a Day Spa account, in this case they receive their final bill at the Front Office. Alternatively, we offer our web-based MY POS cash register as an add-on: transactions from MY SPA are settled directly and, depending on the country, may be signed for fiscal purposes. These sales and the used paymethod are also sent to the hotel system for information.

You do not need a workstation or computer installation, but use the browser on your devices. The software is installed on a private virtual server - where is your choice: in our cloud, on a server on your premises 
or in a data centre. 

MY SPA is native webbased - Cloud ready

The apaleo services can be mapped by sub-category, package or as individual services. This allows the spa to see directly which services have already been booked for the guest in apaleo. 

apaleo - MY SPA Service Mapping

Services, which are included in the reservation, will be sent to MY SPA: No more mails or calls, the spa will be informed about any service, that is already booked on the guest's hotel invoice. 

Send Services and packages to MY SPA

No need to know who can perform which treatment, is the person available, is the room free? When will the guest arrive? All this is handled comfortably in MY SPA.

Plan availabilities

Guest may book directly into the MY SPA calendar, follwing all additional rules you have set up.

Guest IBE for direct booking

Manage your spa sales items in MY SPA. Stock, commissions and inventory list will be managed automatically. 


Spa Article Sales

MY SPA

Monthly costs for one property including hosting & webspace, SSL encryption, daily encrypted online data backup and programme updates.

MY SPA Basic License

Two way communication: get reservaions and services, post additional services, tip and SPA articles

Add. Module: Interface apaleo

The booking site for your guests offers login options for hotel and day spa guests, to book appointments and packages directly into MY SPA.

Add. Module: Guest IBE

Manage your SPA items sales with automatic stock, commissions and inventory reports.

Add. Module: Article Sale

Manage your offers for group events: sports classes, but also Day spa contingents

Add. Module: Course Planning

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Login with reservation, room or external account

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Calendar checks availabilities of staff, rooms and guests

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Multi-Talent: Properties, Languanges, Currencies, Interfaces

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China

Shiji

Infrasys is a comprehensive Point Of Sale (POS) solution. It is built for groups and chains; we’ve used the best of the cloud to centralize management tasks and the experience of on-premises to focus staff attention on their guests.

Infrasys is cloud based & offline capabilities – Cloud-based point-of-sale (POS) systems provide cost-effectiveness, scalability, and accessibility, allowing companies to handle operations centrally and obtain real-time data. Meanwhile, offline features enable vital tasks to be completed locally on devices, ensuring that operations continue even in the event of an internet interruption or disruptions. This flexibility improves data security and offers a smooth client experience.

Integrations – APIs enable the independent scaling of various system components, which promotes scalability. This is especially helpful when using a microservices design, as different services can be grown independently to satisfy different needs.

Full-Service Solutions – Infrasys is a end-to-end solution, from mobile order-taking tablets with built in RFID, biometrics, chip and magnetic strip readers, to printers and dual screen devices for take-away locations

Flexibility - Infrasys POS systems are often customizable to suit the specific needs of different types of hospitality businesses. This flexibility allows businesses to adapt the system to their unique workflows and requirements whilst being able to access the platform from any authorized device.

24/7 Support - For hotels with operations spanning different time zones or those providing services around the clock, having access to support at any hour is crucial. 24/7 support accommodates the diverse schedules of businesses in various locations.


Utilize Infrasys POS to access reservation details and ensure that the restaurant staff is well-informed about your guests, promoting seamless operations.

Reservation details lookup

Apply any purchases made through the Infrasys POS system to the guest room's invoice in Apaleo, provided that room charges are applicable at your hotel.

During the generation of a Z-report, miscellaneous charges, tips, and payments not associated with reservations will be recorded in a newly established external folio within the Apaleo system.

Daily Non-reservation charge postings 

We’ve made Infrasys blazing fast so waiters can focus on service.

Fast. Reliable. Secure.

Update and tweak the system based on what employees find most productive. From menus to floorplans, Infrasys is all about maximizing time with guests and minimizing time on devices.

Build it your way

Infrasys Cloud POS

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Simplify event planning and boost group sales with powerful sales and catering tools. Manage bookings, streamline banquet operations, and coordinate catering services—all from one platform. Enhance efficiency and deliver exceptional event experiences with ease.

Sales & catering software

Canada

Lightspeed

Imagine upgrading every single aspect of your restaurant with a simple touch. We’re talking quicker service, increased profits and simplified workflows for your front and back of house. Lightspeed Restaurant K-Series lets you run your entire restaurant via iPad from anywhere.

Tailored for pubs, bars, cafes, bakeries, hotels and both casual dining and fine dining restaurants. Lightspeed Restaurant K-Series is a seamless, intuitive and reliable restaurant management solution trusted by restaurateurs around the world.

- Create and modify your menu and multiple floor plans in real time
- Go where your customers are and take orders on the spot while they’re being sent directly to the kitchen or the bar
- Internet down? Don't sweat it. Lightspeed Restaurant K-Series will continue to process and send orders to the kitchen or bar, and data will sync to your back office once the internet is back up. Thanks to Lightspeed TrueSync serverless technology, your ePOS doesn’t quit.
- Get unrestricted access to over 50 detailed reports (sales reports, product reports, user reports, etc) via iPad, mobile phone or desktop computer
- Manage your employees with a comprehensive suite of tools and integrations available.
- Whether you’re managing one or multiple locations, Lightspeed Restaurant K-Series has the tools to streamline how you operate and minimise complexity.
- Choose from a host of add-ons to further boost your restaurant’s productivity and elevate the customer experience.
- And more...

Orders made on a Lightspeed ePOS are added to the guest room’s bill when using the previously created Apaleo payment method. All transactions by hotel clients are then automatically close and indexed to their room invoice, to be paid at the end of their stay.

Add F&B consumption to the guest room bill

Centralise all charges from external guests in Apaleo.

Full revenue posting

UK, Germany, Spain, France, Italy, Switzerland


Integration available 

Create and modify your menu and multiple floor plans in real time.

Full flexibility

Internet down? Lightspeed Restaurant K-Series will continue to process and send orders to the kitchen or bar, and data will sync to your back office once the internet is back up.

Get unrestricted access to over 50 detailed reports (sales reports, product reports, user reports, etc) via iPad, mobile phone or desktop computer.

In-depth reporting on-demand

Whether you’re managing one or multiple locations, Lightspeed Restaurant K-Series has the tools to streamline how you operate and minimise complexity.

Multi-location management

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Lightspeed Restaurant K-Series

For full-service restaurants, bars and cafés with 24/7 support. Price per month with an annual contract. 

Plus

Link all your departments. Recommended for hotels. Price per month with an annual contract. 

Pro 

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Kassanet Pieterse

Post your POS sales direct from stationairy POS, mobile POS or Vectron Mobile app on guest folios in apaleo.

Post all sales on the POS: Select a payment 'APALEO' on the POS, search the reservation by enter UNIT NAME or GUEST NAME(partial), confirm or decline the reservation details returned by apaleo, if confirmed the sales data is posted on the guest folio.

Charge on guest folio

On end of sales day: Enter EOD-button, all sales and payment types that are not yet posted to apleo (not posted on guest folio) are sent to apaleo now and posted on an external folio.



Posting non reservational turnover (optional)

Post drinks and food consumed at the bar on a guest folio in apaleo from your POS.  

All sales on the guest folio

All sales from the POS that is not posted on guest folios are posted on EndOfDay. A total turnover report can be genereated in apaleo.

All non guest sales on external folio

Vectron-apaleo connector

Use Vectron-apaleo connection for one year. 

apaleo annual

The Vectron-apaleo connector needs to be installed and setup on all Vectron POS in your branch. 

Restaurant & spa