United States

HKeeper

MEET HNEXT - THE FIRST AI - POWERED HOTEL MANAGEMENT PLATFORM
 
AUTOMATED TASK MANAGEMENT

Increase Profit by automating workflows, Reducing Costs by up to 30%
Create rules once to automate cleaning and maintenance task assignments. Control task durations with SOP-based automated alerts, enhancing staff and cost efficiency. Schedule projects with recurring tasks automatically. HNext AI converts guest requests into tasks and dispatches them instantly to staff for efficient service.

LABOR MANAGEMENT

Free Up 20% of Managers' time, let staff focus on enhancing guest service
HNext AI tracks task completion times and analyzes workload, comparing scheduled, and actual hours to ensure staffing stays within budget. 

HNext integrates with your PMS to predict operational demands and determine workforce needs using booking data. Smart scheduling efficiently assigns inspectors, housekeepers, and technical staff based on real-time needs.

STOCK CONTROL

Supply and Stock Automation: Maximize Control, Minimize Losses, and Save 30% More Time
Automated Material usage count: During tasks performance, HNext automatically counts what and how many items were used, taken to the room, taken from the room and discarded, streamlining the inventory process. HNext alerts you to low stock, ensuring timely orders and accurate inventory balance.

INTERNAL COMMUNICATION
The Logbook organizes Front Office records with real-time updates. Multilingual chat connects teams, eliminating language barriers with automatic translation and audio recording.

NEW: DIRECT BOOKINGS AND PROACTIVE GUEST SERVICE 
Our sister Company Polydom developed an AI-powered teammate we call it Una (check on the Apaleo store) - the universal agent that can work as  FD attendant, Concierge and Dispatcher - and she is dynamic and proactive - she can handle calls, guest requests and room booking.
In another words our digital assistant is working aligned with your team and can assign task in the HNext program and make reservations in the PMS as human would. 




Instantly sync room availability, ensuring your team knows which rooms are available for cleaning and which are occupied, allowing for timely guest services. Automatically capture booking notes and integrate them into tasks to ensure guests' special requests.

Real-time Room Occupancy Updates & Reservation Notes

Optimize cleaning operations by automatically assigning tasks based on current and future bookings, thereby reducing downtime and increasing overall productivity.

Automatic Cleaning Task Assignment

HNext updates the PMS in real-time to notify the front office when rooms have been cleaned, inspected, and are ready for guest check-in. It also pulls data from the PMS to provide staff with immediate updates on room statuses, such as "dirty" or "out of service."

 Real-time Room Condition Updates

 Automate 90% of front office tasks, free 20% of manager time, boost profit margins by 30%, and drive direct bookings with AI - streamlining operations and enhancing guest experiences effortlessly.

AI-Driven & Automated Profit Maximizer

Mobile-first efficiency: Access 90% of the app’s functionality, assign tasks, get real-time data, and keep your team connected—straight from your phone.

On-the-Go Operations

Uniting Front and Back Offices, HNext AI reduces workload, boosts team efficiency, and ensures smooth operations with multilingual capabilities and unlimited knowledge.

HNext AI Teammate - 24/7 digital assistant

100% Sustainable: Picture a future where hotel management is fully digital, eco-friendly, and effortlessly cost-efficient.

The Path to Digital Sustainability

HNext AI

Pricing is based on a subscription model, charged per room, per month.

Task & Labor Management platform

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Streamline housekeeping operations and improve team coordination with smart task management tools. Assign housekeeping tasks, track cleaning progress in real-time, and seamlessly update room status in the PMS. Instantly report maintenance issues, mark rooms as out of service, and enhance efficiency—all from one centralized platform.

Housekeeping & Staff collaboration

Streamline hotel operations with intelligent automation. Leverage AI-driven tools to optimize workflows, predict demand, and enhance efficiency across departments. From automated task management to predictive maintenance, Operational AI helps hotels run smarter, reduce costs, and improve service quality effortlessly.

Operational AI

Switzerland

ailean

Products like ChatGPT or hospitality chatbots, usually just provide information, but do not execute tasks. ailean changes this by being the first AI in the hospitality industry that can actually perform any task within a hotel's Property Management System.

ailean integrates flawlessly with Apaleo's PMS, enabling real-time data exchange. This ensures that guest information, room availability, and reservations are always up-to-date, facilitating personalized guest experiences and efficient hotel management.

Full Apaleo Integration

ailean communicates with guests via WhatsApp around the clock in over 100 languages. 

Communication

ailean has full access to PMS systems such as Apaleo, allowing her to handle all PMS-based tasks, from creating new reservations to exporting a PDF bill after checkout.

Bookings and Reservations

ailean provides up-to-date information on local weather, restaurant ratings, opening hours, and event locations.

Concierge

Guests can use ailean to make payments for new bookings or settle open balances during their stays, utilizing systems such as Adyen or Stripe.

Payment

ailean for hospitality

Cancel anytime monthly, all-inclusive, with no setup fees.

ailean monthly subscription

Cancel annually, all-inclusive, with no setup fees.

ailean annual subscription

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Enhance guest engagement with automated chat solutions. Respond instantly to common inquiries, streamline bookings, and provide easy access to hotel information through live chat and messaging apps. Chatbots handle repetitive tasks efficiently while ensuring smooth handovers to staff when needed—delivering fast, seamless support 24/7.

Live chats & chatbots

Germany

Plainview AI

Our AI Hotel Assistant is designed to ensure that hoteliers never miss a call, no matter the time or day. It provides seamless 24/7 support, handling bookings, questions, and updates, so your staff can focus on other high value tasks.

Hoteliers can reduce the stress of missed calls and lost bookings, especially during peak hours or late at night. The AI Assistant provides:

• Instant Call Response 

• Real-time Booking Management

• Staff Workload Reduction

• Enhanced Guest Satisfaction

With our AI Assistant, your hotel’s phone service is always on, ensuring every opportunity is captured and your operations run smoothly. By automating routine tasks, it allows your team to concentrate on delivering exceptional service.



Records each new booking directly to apaleo

Automated Reservation Entry

Instantly check room availability against the apaleo system to ensure guests get accurate, up-to-date information when booking.

Real-Time Availability Checks

Send secure payment links via SMS that can be easily completed on the guests phone.

SMS Confirmation Links

With 24/7 availability and instant responses, guests feel valued and cared for, leading to higher satisfaction and repeat business.




24/7 Availability

 By ensuring no call goes unanswered, your app helps capture more bookings, directly increasing revenue opportunities for hoteliers.



No Lost Revenue

Guests receive an SMS link to securely enter their email and credit card, confirming their booking quickly and efficiently.



Easy Booking Confirmation

Give your employees a break and automate your phonecalls.

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Enterprise 

Enhance guest interactions with AI-powered messaging and voice assistants. Automate responses, provide instant support, and personalize guest experiences across chat, email, and voice channels. From answering booking inquiries to handling service requests, conversational AI ensures seamless, 24/7 engagement.

Conversational AI

PolyAPI

Designed to facilitate the seamless consumption of APIs and webhooks, PolyAPI empowers developers to develop and host integrations and microservices on its platform. By harnessing the power of Apaleo's open APIs, PolyAPI offers advanced automation and integration capabilities.

Streamline credential management by adding Apaleo credentials to Vari, removing the need for hard coding when generating clients on the PolyAPI platform.

Efficient Credential Management

Quickly sign up and create your Poly tenant using the Poly Signup Page. With just a few clicks, or an option to skip for users with existing tenants, you can instantly obtain a Poly API key, enabling immediate access and development on the Poly API platform.

One-Click Tenant Creation and Instant Signup

After signup and API key generation, users access the Poly App Page within the Apaleo UI, which provides all necessary links and resources for immediate use.

Instant Access to Development Resources

Optimize property management with Poly by automating routine tasks, reducing manual effort, and cutting operational costs and time, allowing your team to focus on higher-value activities.

Enhanced Operational Efficiency

Quickly adapt to market changes or technical needs, delivering new functionalities to stay ahead of the competition.

Accelerated Development and Deployment

Develop personalized guest experiences with Poly. Streamline check-ins, tailor room preferences, and manage every touchpoint to exceed expectations and boost guest satisfaction.

Improved Guest Experience

Automatically scale and easily modify your services as your business grows or as needs change, without any infrastructure management or disruption.

Scalability and Flexibility

Trial

Ideal for small teams or a first use case. *Can be billed in Euros

Starter

For growing firms and those outsourcing dev. *Can be billed in Euros

Growth

For companies using Poly at scale. *Can be billed in Euros

Enterprise

Hotel Pricing

Optimize efficiency and reduce manual work with powerful automation tools. From streamlining guest communications to synchronizing data across systems, these platforms help hotels save time, minimize errors, and enhance the overall guest experience. Automate repetitive tasks and focus on what truly matters—delivering exceptional hospitality. 