Akia enable hotels, serviced apartments, and vacation rentals to quickly build and distribute customer-facing workflows through text-messaging
Text-messaging is the new king of guest engagement.
No downloads. No logins. It's no wonder 73% of travelers prefer chat as the primary method of communication.
Akia is the business messaging platform designed for vacation rentals. By utilizing text-messaging as the main delivery channel, your property can create rich, highly engaging, informative guest experiences unavailable anywhere else.
73% guests prefer texting 85% guests engaged 27% time saved
Customize your guest journey.
- Automated Pre-arrival. Engage and welcome your guests on the day of arrival.
- Personalized Compendiums. Send relevant information to your guests via our beautiful, easy-to-build, drag-and-drop digital booklets.
- Registration Cards & Rental Agreements. Guests can pre-register for check-in by signing a digital registration card over text-messaging.
- Scheduled Messaging. Automate follow ups with guests and make sure things are going well.
- Post-Stay Cadence. Drive online reputation, book more reservations with marketing and schedule cadences.
Product Features & Capabilities
Scheduled Messaging Digital Compendium Registration Cards Rental Agreements Tasks & Service orders Automatic Replies Surveys & Reviews Unlimited Messaging Broadcast Team Chat F&B Integrations Mobile Apps Web Chat Translations And more!
Retrieve properties & reservations from apaleo
Akia gets the bookings per property to Akia on a set time every day to avoid manual manual inputs and automatically send messages to guests.
Modify reservations in apaleo
Akia is capable to modify an existing reservations. Add, replace or remove: - Comment - Guest Comment - Payment Account - Travel Purpose - Additional Guests - Company (using company/Id, and only if not already set) - Commission - Primary Guest - Validation Messages