Unified Inbox by Bookboost

Manage your communications and tasks through a single platform. Save time & effort for your staff.
Fewer than 10 installs

About Unified Inbox by Bookboost

Bookboost Unified Inbox helps you to create a better guest experience while saving time and effort. Keep track, manage and respond to all guest enquiries through one platform.

Get a general overview of all your communications, no matter what channel your guests are using. Access all the information related to your guests from one single platform, and organise your team's tasks in an easy and quick way.

Create a better guest experience
Allow guests to choose their preferred messaging app and answer their questions quickly. Delegate questions to other departments or team members so every guest is talking to the right person.
Be available 24/7
Even if your team is busy, the chatbot can take over and allow you to interact with your guests and provide answers to all their questions while they are still interested.
Reduce your response time
Don’t miss any messages. With Unified Inbox's quick replies, your team can answer messages in a matter of minutes. As a result, the experience is better and your guests are more engaged.
More direct bookings
80% of guests check hotel websites before booking on OTAs! Web Messenger will engage your website visitors, giving the right information and driving more direct bookings.

Integration features

Bundle all communications

Bookboost Unified Inbox integrates all messages from a variety of apps, giving you a general overview of your communications (SMS, WhatsApp, Instagram DM, Facebook Messenger, Booking.com, Airbnb, and more).

Message Automation

When the customer service team is unavailable, let the chatbot take over. Automate repetitive guest inquiries using AI technology, making FAQs easily accessible.

Assign messages to different team members

Make sure every guest is talking to the right person by assigning the messages. This will create a better guest experience and avoid confusion within the workflows.


Inbound Communication Plan

Handle all inbound communication & tasks. Create quick replies and save valuable hours of time for your staff.

99 €/monthlyPer property
Full CX Platform

Handle all inbound & outbound communication - on the right channel, at the right time, to the right profile.

8 €/monthlyPer room