About D3x
D3x is an AI-powered guest engagement platform for hotels and hospitality brands. We automate guest conversations across web chat, WhatsApp, SMS, email, and voice—helping operators boost direct bookings, lift guest satisfaction, and free staff from repetitive tasks.
D3x delivers instant, personalized support 24/7, turning every inquiry into an opportunity to connect, upsell, and delight.
Seamlessly integrates with PMS, CRM, guest journey, housekeeping and your existing tech stack.
Transform guest service from a cost center into a growth engine—with D3x.
- Delight Guests, Instantly and Effortlessly
- D3x gives your guests immediate answers—across chat, email, WhatsApp, and voice. Deliver personalised support 24/7, ensuring happier guests, fewer missed bookings, and standout guest experiences.
- Free Your Team from Repetitive Questions
- Automate up to 85% of common inquiries with our smart AI concierge. Your staff spends less time answering FAQs and more time creating meaningful connections, driving loyalty, enhancing service quality
- Boost Direct Bookings & Revenue Opportunities
- D3x proactively engages guests on your website, nudging them toward direct bookings and targeted upsells, unlocking revenue by delivering the right offers to the right guests at the right moments.
Integration features
Real-time Availability & Instant Bookings
D3x instantly checks rates and room availability in Apaleo and provides guests with deep links directly to your booking engine—turning conversations into confirmed bookings faster.
Automated Reservation Assistant
D3x dynamically retrieves reservation details from Apaleo in real-time, instantly answering guests’ questions such as booking confirmations, arrival dates, or special requests, without manual intervention.
Effortless Upselling Integration
Seamlessly add upsells (breakfast, parking, pets, and more) directly into guest bookings through Apaleo. D3x intelligently suggests and confirms upsell options during guest conversations, increasing revenue per stay effortlessly.