dailypoint™

dailypoint™ - Software made by Toedt, Dr. Selk & Coll. GmbH

dailypoint™ is the leading Data Management and CRM platform for individual hotels & hotel groups. dailypoint™ collects data from all relevant sources such as PMS, POS, website, newsletter or Wi-Fi and creates a central and consolidated guest profile.

Central Profile - the Golden Record: It's always been a hotelier's dream to know the habits, likes and dislikes of their guests. We help you make your guests smile.

Data Laundry: The dailypoint™ Data Laundry is one of the key functionalities and a prerequisite for consolidating data from different systems to create a central profile.

Profile Engine: Learn WHO your Customers are – like a data professional! With the Profile Engine within dailypoint™ you get a full picture of each customer using the thousands of micro-moments happening every day and coming from the different touchpoints consolidated in dailypoint™.

Campaign Management: With dailypoint™ your marketing is not only streamlined, in many cases automated and highly personalized, your marketing is also measurable.

Voucher System: No matter if you want to make prospective customers book or get additional bookings from your existing guests, 360° by dailypoint™ offers an integrated Voucher System – a great tool for your cross and upselling and to enhance your direct booking strategy.

Online Reputation Management: The dailypoint™ Questionnaire System combines a complete Online Reputation Management (ORM) tool with a professional form builder. Everything is responsive and can be adapted to your corporate design.

Analytics: A wide range of pre-defined guest and data quality reports help you to read and interpret your data properly. Whether it is an analysis of the questionnaire results, the results of your marketing campaigns, the value of your customer segments or the quality of your data.

Loyalty Program: dailypoint™ offers a fully integrated and scalable Loyalty Program which can be used by individual hotels as well by multi-brand hotel groups.

GDPR compliance: With the integrated central Privacy Dashboard in dailypoint™, you can manage all technically relevant GDPR processes. Perform information or deletion requests in all connected systems – fully automatically.

Webservice – dailypoint™ API: The cloud-based architecture of dailypoint™ allows the easy interaction with other systems like your website, your housekeeping software or the hotel app.

Smart Lists: Get rid of outdated printouts and design customizable interactive lists with dailypoint™ Smart Lists.