About Guestway
Guestway is the AI-powered operating system for modern hospitality. We help hotels and short-term rentals automate daily tasks, streamline guest communication, and run smarter, faster operations at scale.
- Unified Guest Communication
- All guest messages from Airbnb, Booking.com, WhatsApp, email, and SMS flow into a unified inbox. This eliminates channel-hopping, saves managers an average of 9 hours per week.
- Seamless Smart Check-In
- Integrated smart-lock automation links directly to reservations, generating access codes without manual effort.
- Branded Guest Journey Experience
- Offer guests a mobile-friendly web app with all the essentials in one place: check-in details, access codes, stay information, upsells, and direct communication.
- Maximize Control with One Calendar
- View all reservations, rates, and availability in a single calendar. Save time, prevent errors, and boost occupancy with clear oversight of every booking.
Integration features
Centralized Guest Messaging
Seamlessly sync all Apaleo reservation data with Guestway’s unified AI inbox. Every message is linked to the right booking, reducing errors and ensuring faster, context-rich replies.
Automated Smart Access
Directly connect Apaleo bookings with Guestway’s smart-lock integrations. Access codes are automatically generated, activated, and expired based on reservation details meaning no manual work required.
Digital Guest Journey
Apaleo reservations sync directly with Guestway’s branded Guest App, giving guests instant access to check-in details, digital keys, stay info, and direct chat, creating a seamless, end-to-end journey from booking to checkout.