About LIKE MAGIC
Designed for your guests. Built for your team. Powered by Like Magic.
Proudly engineered in Switzerland, LIKE MAGIC is a unified, browser-based platform that transforms the guest and staff experience into one seamless, digital journey — no downloads, no friction.
Guests can book, check in, access their room, and manage their stay entirely through a single responsive web app. The same intuitive interface is used by hotel staff to manage arrivals, communication, and operations - all in real time.
Unlike traditional systems, LIKE MAGIC functions as a true platform: it integrates deeply with hotel software, door locks, and third-party systems - while continuously monitoring system stability across properties. That’s a level of operational oversight that’s unmatched in the market.
What drives us? We believe hospitality tech should start fresh — not patch over outdated workflows. That’s why we reimagine how things should work, designing tools that empower staff, delight guests, and redefine what’s possible in hotel operations.
- Seamless, Fully Digital Guest Journey 📲
- ✅ Contactless check-in & check-out—no waiting in line ✅ Digital room keys—access via smartphone ✅ AI-powered guest communication for instant responses
- Automate Operations & Reduce Costs 💰
- ✅ Automates 80% of front desk and operational tasks ✅ Reduces staffing costs by streamlining check-in, payments, and service requests ✅ Minimizes manual errors with automated workflows
- Boost Revenue with Smart Upselling 💵
- ✅ Personalized upselling at the right moment (early check-ins, upgrades, services) ✅ Automated payment processing for a frictionless experience ✅ Integrated booking engine to maximize direct bookings
- Solve Staff Shortages & Increase Efficiency
- ✅ Reduces dependency on front desk staff ✅ Automates service requests & housekeeping coordination ✅ Task management for optimal staff allocation
Integration features
Real time integration with Apaleo
All changes made by a guest or employee through the digital guest journey of LIKE MAGIC are reflected in Apaleo in real time and vice versa. This allows your hotel to have a fully digital and automated check-in and check-out process.
Digital room keys
With LIKE MAGIC you are able to offer digital room keys to your guests. Additionally, through our self-serving kiosk guests can create physical key cards.
Guest communication
Through LIKE MAGIC you can communicate with your guests through their preferred communication channel like SMS, WhatsApp or email.