About MyStay
MyStay: No Queues, No Routine – Just brighten guest journey MyStay frees front desk teams from queues and routine tasks with a contactless web platform, managing everything online—from pre-arrival personalization and check-in to services, concierge, and checkout. Slash wait times, reduce admin burdens, and boost revenue. MyStay also equips fully self-reception hotels with kiosks and tablets for zero-staff check-ins.
All-in-One Automation Suite MyStay bundles 7 solutions for one price: pre-arrival messaging (email, SMS, WhatsApp), digital check-in/checkout, digital keys, upsells, online payments, and stay info. Automate messages to eliminate front desk lines, deploy tablets or kiosks for self-service, promote services on guest webs, and digitize info to let staff focus on high-value interactions.
Seamless Guest Journey, No App Needed Guests connect post-reservation via mobile browsers—no app required. They check in early, check out fast, order services anytime, and skip queues entirely.
Quick Setup, Instant Results Go live in hours: request a free trial, get setup guidance and reservation integration from our team, and launch after one call!
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- Digital Check-in, Payments, Check-out
- MyStay enables pre-arrival digital check-in, processes secure online payments, including deposits, and finalizes check-out with automated receipts for instant room access and exit.
- Upsell Immediately After Booking
- Upsell feature instantly presents personalized room upgrades, services, and add-ons to guests right after reservation, boosting revenue with seamless, high-conversion offers.
- Guest preferences
- MyStay will ask your guests about their needs and expectations, so you can create an unforgettable personalized experience for them.
- Digital keys
- MyStay's Digital Key delivers secure, app-free e-Keys via mobile browsers for instant room/parking/spa/gym access, eliminating physical cards and front desk handovers during check-in and checkout.
Integration features
Online check-in, contactless payments, online check-out
MyStay enables pre-arrival digital check-in, processes secure online payments, including deposits, and finalizes check-out with automated receipts for instant room access and exit.
Pre-arrival communication and guest web
Engage your guests with a welcome Text message and Email with offers they can use before they arrive. Lead guests to a page with all the useful information regarding their stay and with Smart catalogue showing all your services and offers.
Light Kiosk
Add an option for your guests to check in and pick up their keys using the Self check-in Kiosk allowing for a completely contactless and automated reception.