About MyStay
MyStay: No Queues, No Routine – Just brighten guest journey MyStay frees front desk teams from queues and routine tasks with a contactless web platform, managing everything online—from pre-arrival personalization and check-in to services, concierge, payment and checkout. Slash wait times, reduce admin burdens, and boost revenue. MyStay also equips fully self-reception hotels with kiosks and tablets for zero-staff check-ins.
All-in-One Automation Suite MyStay bundles 7 solutions for one price: pre-arrival messaging (email, SMS, WhatsApp), digital check-in/checkout, digital keys, upsells, online payments, and stay info. Automate messages to eliminate front desk lines, deploy tablets or kiosks for self-service, promote services on guest webs, and digitize info to let staff focus on high-value interactions.
Seamless Guest Journey, No App Needed Guests connect post-reservation via mobile browsers—no app required. They check in early, check out fast, order services anytime, and skip queues entirely.
Quick Setup, Instant Results Go live in hours: request a free trial, get setup guidance and reservation integration from our team, and launch after one call!
- Digital Check-in, Payments, Check-out
- MyStay enables pre-arrival digital check-in, processes secure online payments, including deposits, and finalizes check-out with automated receipts for instant room access and exit.
- Upsell Immediately After Booking
- Upsell feature instantly presents personalized room upgrades, services, and add-ons to guests right after reservation, boosting revenue with seamless, high-conversion offers.
- Guest preferences
- MyStay will ask your guests about their needs and expectations, so you can create an unforgettable personalized experience for them.
- Digital keys
- MyStay's Digital Key delivers secure, app-free e-Keys via mobile browsers for instant room/parking/spa/gym access, eliminating physical cards and front desk handovers during check-in and checkout.
Integration features
Online check-in, contactless payments, online check-out
MyStay enables pre-arrival digital check-in, processes secure online payments, including deposits, and finalizes check-out with automated receipts for instant room access and exit.
Pre-arrival communication and guest web
Engage your guests with a welcome personalised Text message, Email, SMS or WhatsApp with offers they can use before they arrive. Lead guests to a page with all the useful information regarding their stay and with Smart catalogue showing all your services and offers based on guests' preferences
Light Kiosk & signature tablet
Add an option for your guests to check in/out and pick up their keys using the Self check-in Kiosk allowing for a completely contactless and automated reception. If you are semi/self- service, this is a must-have.