About Portal
Portal is a guest access management platform that automates key creation and delivery for hospitality properties. It connects to your property management system to automatically generate access credentials, keycards, mobile keys, and door codes, for every reservation. Portal syncs your Apaleo units and rooms so you don't need to manually set up doors, and creates guest access based on real-time reservation data including check-ins, check-outs, room moves, and cancellations. Guests receive their access credentials via email or SMS, with a web app and mobile app experience. Compatible door lock providers: Goki, and more coming soon. Compatible guest journey applications: Akia, D3X, and more.
- Automated Guest Access
- Automatically create keycards, mobile keys, and door codes for every reservation synced from Apaleo
- Zero Manual Setup
- Units and rooms can be imported directly from Apaleo so you don't have to manually create doors in Portal
- Flexible Key Delivery
- Share access credentials with guests via email, SMS, web app, or mobile app
Integration features
Real-Time Reservation Sync
Automatically sync reservations from Apaleo including check-ins, check-outs, room moves, and cancellations via webhooks
Automatic Space Import
Import all units and rooms from your Apaleo property to automatically set up doors in Portal
Automated Access Creation
Generate keycards, mobile keys, and door codes for guests based on their Apaleo reservation details


