Personalized guest communication made simple
Free to install
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Guest communication through direct channels and artificial intelligence with is your AI-driven guest communication platform, streamlining communications across direct channels similar but not exclusive to (e.g. WhatsApp) and enhancing guest experiences for hotels, resorts and accommodations By integrating with Apaleo, leverages real-time data to automate and personalize guest interactions from check-in to check-out, ensuring every stay is memorable.Great for: Instant Q&A / customer service, promotion of specific offers and upsells, review management and notification of important things to know during their stay.

Improved guest experience
Guests get instant gratification on their questions. They can use their preferred device and get instantly what they need from the hotel.
Reduce stress on operations
Streamline operations by automating routine inquiries (e.g. FAQ, Requests and Upsells), freeing up staff to focus on high-impact guest interactions.
Happy guests
Hotels have the ability to build a relationship with its guests pre-, in- and post-stay. Welcome messages, check-in messages and review messages are sent automatically to the guest on WhatsApp.
Increase ancillary revenues
Guests have the opportunity to book extras which are available in the hotel such as breakfast or late checkout by booking directly through direct channels like (e.g. WhatsApp)

Integration features

Use direct channels (e.g WhatsApp) to connect with guests

Whatsapp has a much higher open (98%) and engagement (~50%) rate than email marketing. This allows you to reach guests as well as leveraging the connection with upsells.


Professional (monthly)

Monthly subscription

3 €/monthlyPer roomFree for 30 days
Professional (annually)

Annual subscription

2.7 €/monthlyPer roomFree for 30 days