About Venli
Venli — The Agent Management System for Hospitality
Deploy AI agents that work inside your Apaleo environment — across guest communications, operational reporting, revenue, sales, and every department in between — so your team can run more properties with less manual work.
What Venli does: Venli connects to your Apaleo account and gives your team two things: a copilot for everyday tasks, and autonomous agents that run workflows on their own.
The copilot sits inside your browser. Staff can ask it to pull and update systems like preparing for VIP arrivals with special requests, draft pre-arrival emails based on guest data, check rate parity across room types, or generate a daily revenue summary — all in natural conversation, all pulling live data from Apaleo.
Autonomous agents go further. You define the workflow, the data sources, and the rules — then the agent proactively work in the background without being asked.
--> A morning briefing agent that checks overnight reservations, flags anomalies, and delivers a summary to your inbox before your shift;
--> A housekeeping agent that reads arrivals, guest preferences, and past comments, then assigns tasks to the right team;
--> A sales agent that responds to event inquiries, builds proposals from your rate plans, and updates your pipeline.
Every agent has human-in-the-loop controls. Nothing writes back to Apaleo without staff approval.
Why one platform instead of five: Most hotels bolt on separate tools for point solutions like guest messaging, analytics, housekeeping, sales, and reporting. Each one needs its own setup, its own data connection, its own maintenance. Venli replaces that patchwork with a single AI layer across your entire operation — all running on the data already in Apaleo.
For hotel groups: If you manage multiple properties on Apaleo, Venli gives you cross-portfolio reporting, standardized agent templates you can roll out to new properties in one click, and centralized oversight of every agent running across your group.
What connects out of the box: Reservations, guest profiles, folios, rate plans, room inventory, and market segments — all in real time. Guest communication agents work across email, WhatsApp, SMS, and voice. Bulk operations on rate plans and room configurations are supported. If you're migrating properties to Apaleo from another PMS, Venli can assist with cross-system data mapping.
Setup: Connect your Apaleo account, invite your team, and start using agents the same day. No IT project, no consultants, no months of configuration.
- Build, deploy, and manage AI agents
- Create agents for any workflow — revenue briefings, housekeeping tasks, guest messaging, sales outreach. Set triggers, data access, and output channels. Deploy in minutes, adjust anytime.
- Human in the loop on every action
- Staff approve, edit, or reject every write action before it executes. Full visibility into what each agent is doing and why. Move workflows to fully autonomous only when you're ready.
- Full copilot control over your systems
- Ask questions, pull reports, look up guests, manage rate plans, draft communications — all through natural conversation. One interface across your entire Apaleo environment.
- Migrate between PMS without the pain
- Pull reservations, guest profiles, and rate structures from your old PMS and map them into Apaleo. Cut weeks of manual migration work down to hours.
Integration features
Real-time read and write access across your Apaleo data
Venli connects to your Apaleo environment - reservations, guest profiles, folios, rate plans, room inventory, and housekeeping status. Pull data, modify reservations, update rate structures, and run bulk operations through conversation or automated agents. All actions respect your Apaleo scopes.
Automated reporting and operational briefings
Set up agents that generate daily revenue summaries, arrival overviews, housekeeping task lists, or financial snapshots - pulled live from Apaleo and delivered via email, Slack, WhatsApp, or in-app dashboards. No manual exports, no spreadsheets. Schedule once, adjust anytime.
Connects your entire stack - even systems that don't talk
Venli integrates with 100+ hospitality systems beyond Apaleo - POS, channel managers, messaging platforms, CRMs, and more. Pull data across systems that were never built to work together, run cross-platform reports, and trigger workflows that span your full tech stack from a single interface.