United Kingdom

HotelREZ Hotels and Resorts

Driving incremental revenue growth to independent properties, hotels, apartments, small groups and private label clients.
GDS distribution can open up your hotel to a wide range of potential new bookers that would not otherwise have access to your hotel’s rates and availability, such as corporate bookers or consortia and travel management companies.

The HotelREZ team will work with your hotel to ensure it’s represented in the best possible light on the GDS, so you maximize the business you can achieve through this channel. Once your hotel is live on the GDS, the HotelREZ team will work with you to increase revenue, through participation in sales and marketing activities, as well as advising you on competitive pricing strategies.


The capabilities of REZswitch will be utilised to support a full 1-2-1 mapping of room types and rate types , which from an integration and implementation point of view is a more complex interface solution. This is designed for PMSs that have more sophisticated

Seamless  two way connectivity to Apaleo PMS


Our goal is to increase your return on investment offering you cost effective revenue generating systems and services.




Entrepreneurial approach to revenue growth

As a Global Partner of Sabre we offer you the best technology to include a fully interfaced CRS to your channel manager, RMS or PMS, using our own API layer we offer a cost effective solution.

Manage global distribution with Powerful Tech

We bring together superior products along with a service level which our hotel members endorse as being the best in market today.

Best in class Account Management

Upon request

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A CRS is used to manage a hotel’s distribution and hotel room bookings. Typically will be used to reach guests via multiple distribution channels such as travel agencies (via GDS), online travel agencies (such as Expedia, Booking.com, Airbnb, etc...)

Central reservation systems

A channel manager is a technology that synchronizes a hotel’s inventory across multiple booking sites, allowing hoteliers to manage availability, rates, and reservations from one system. This eliminates the need to log into each booking platform individually. By listing inventory on various channels, such as OTAs (e.g., Booking.com, Expedia), Global Distribution Systems, and sites like Airbnb, a channel manager automatically updates all platforms in real-time based on a pooled inventory model. This model helps maximize occupancy and reduces the risk of overbooking.

Channel managers

Spain

Amadeus

Amadeus’s market-leading iHotelier platform delivers unmatched flexibility and scale of distribution for independent hoteliers and mid-scale chains. Create new demand and increase revenue with our powerful Central Reservations System by automating distribution across web, mobile, voice, travel agent, OTA, and metasearch channels. Centralize management of ARI to decrease the time, effort and cost of distribution. Work with one single vendor to meet all your distribution and reservations requirements.

iHotelier is kept up to date on any changes on availability of inventory, restrictions or prices in Apaleo.

Availability, prices & restrictions

Bookings created in iHotelier are immediately synched to Apaleo, so that the hotel is ready to receive the guest - and vice versa. When bookings are amended or cancelled in iHotelier, they are immediately changed in Apaleo accordingly - and vice versa.

New bookings & booking changes

Groups and group bookings are synchronized between iHotelier and Apaleo.

Group bookings

Fully API-enabled and equipped with fast response times. The scalable design ensures everything you need is set in place to nurture real-time, individualized needs of your enterprise.

Ultra-high availability architecture

Control pricing and yield management at a central level for a consolidated revenue strategy, and eliminates any need to log in to your PMS and RMS.

CRS-connected revenue management

Maintain brand consistency and control from a central management and administration portal while allowing individual hotels to adjust and customize packages and incentives based on local demands.

Corporate control with local flexibility

Amadeus iHotelier CRS

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United States

SHR is a premier provider of advanced tools and services that help hotels execute their best distribution strategy while delighting guests and optimizing profitability. Our custom designed websites together with our proprietary Windsurfer® CRS offers advanced features that allow you to easily manage your rates and inventory across all distribution channels, providing not only one of the best booking engines on the market but also the strongest integrations such as the one we have with apaleo and connections to wherever you sell your rooms. Year after year, Windsurfer continues to be a preferred distribution platform for a wide variety of hotel properties.

WHY WINDSURFER ENTERPRISE?

In addition to the features that are available in Windsurfer Essentials, Enterprise offers many additional optional features, including:

Chain and Hotel Group Management Features to allow regional and corporate users to add and update information that appears across multiple properties, including rooms, rates, market segmentation, and preferences, and includes:

Blended Rates that allow users to link rates to an existing rate code for blending purposes, resulting in the linked rates appearing for selection if the primary rate choice is restricted for dates selected within the stay. This allows guests to continue booking additional nights without receiving a disappointing non-availability message.

Technology with Outstanding Support that provides our clients professional account management on different levels and in multiple languages, tailored to each client’s needs.

Windsurfer® Booking EngineCrafting the Hotel Shopping Experience

The Windsurfer® Booking Engine includes many fresh new features, optimized for single property independents, multi-property groups, and large hotel brands, all geared to allow cross-selling as well as suggestive selling prompts.

BLENDED RATES

When a guest is viewing availability for a desired rate and that rate is unavailable on one or more of their selected dates, a pre-determined rate can “fill-in” the unavailable dates providing the guest a desirable alternative of blended rates.

REGISTERED GUEST

This feature brings the ability to create special rates for those guests who sign in on the hotel booking engine. Guests can then create a unique user profile that allows them to view these personalized rates, customizing their booking experience even further.

THE SHOPPING CART

CALL TO CONTINUE™

Once a guest has searched and added reservation information to their cart, they have the option to call to continue by simply touching a number on their mobile device, sending the reservation information to the hotel’s call center with a unique Cart ID for the call agent to pick up and complete the booking.

Create, Modify and/or Cancel reservations in apaleo.

Reservation Management

SHR’s Windsurfer® CRS

We provide flexible pricing options or transaction-based fees, depending on the volume of bookings and channels.

Pricing available upon request

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Italy

Vertical Booking

Vertical Booking is online booking software for Independent Hotels and Chains.

The most complete and flexible CRS (Central Reservation System) solution on the market to manage reservations on all channels, with special marketing tools to optimize revenue.

The back office is easy to use, complete and provides intuitive and detailed graphic reports to help control and manage the system.

The complete suite includes a website Booking Engine, Synchro Channel Manager, a Metasearch Manager, a CRO (Central Reservation Office), GDS Connectivity and Representation, Marketing and Intelligence Tools, and Applications (iOS/Android).

Technical support is a strong suit of Vertical Booking, a constant point of reference throughout the initial setup and training stage and during use.

There is a setup cost and an annual fee, no commissions.
The price is define by specific details about property.

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Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

AI-powered

Revenue management

Distribution

Hotel of the future

For serviced apartments

For selected service hotels

For independent hotels

For full service hotels

Direct OTA Connectors

An internet booking engine (IBE) is a system that enables hotels to process online bookings directly and in real-time through their brand’s website. A modern and optimised booking engine should provide a seamless 3 to 4 step process where website visitors and future guests can review available room types and rates for specific dates. It should allow for credit card payments as well as potentially alternative payment methods such as PayPal and be compliant with PCI and PSD2 requirements.