United States

HKeeper

MEET HNEXT - THE FIRST AI - POWERED HOTEL MANAGEMENT PLATFORM
 
AUTOMATED TASK MANAGEMENT

Increase Profit by automating workflows, Reducing Costs by up to 30%
Create rules once to automate cleaning and maintenance task assignments. Control task durations with SOP-based automated alerts, enhancing staff and cost efficiency. Schedule projects with recurring tasks automatically. HNext AI converts guest requests into tasks and dispatches them instantly to staff for efficient service.

LABOR MANAGEMENT

Free Up 20% of Managers' time, let staff focus on enhancing guest service
HNext AI tracks task completion times and analyzes workload, comparing scheduled, and actual hours to ensure staffing stays within budget. 

HNext integrates with your PMS to predict operational demands and determine workforce needs using booking data. Smart scheduling efficiently assigns inspectors, housekeepers, and technical staff based on real-time needs.

STOCK CONTROL

Supply and Stock Automation: Maximize Control, Minimize Losses, and Save 30% More Time
Automated Material usage count: During tasks performance, HNext automatically counts what and how many items were used, taken to the room, taken from the room and discarded, streamlining the inventory process. HNext alerts you to low stock, ensuring timely orders and accurate inventory balance.

INTERNAL COMMUNICATION
The Logbook organizes Front Office records with real-time updates. Multilingual chat connects teams, eliminating language barriers with automatic translation and audio recording.

NEW: DIRECT BOOKINGS AND PROACTIVE GUEST SERVICE 
Our sister Company Polydom developed an AI-powered teammate we call it Una (check on the Apaleo store) - the universal agent that can work as  FD attendant, Concierge and Dispatcher - and she is dynamic and proactive - she can handle calls, guest requests and room booking.
In another words our digital assistant is working aligned with your team and can assign task in the HNext program and make reservations in the PMS as human would. 




Instantly sync room availability, ensuring your team knows which rooms are available for cleaning and which are occupied, allowing for timely guest services. Automatically capture booking notes and integrate them into tasks to ensure guests' special requests.

Real-time Room Occupancy Updates & Reservation Notes

Optimize cleaning operations by automatically assigning tasks based on current and future bookings, thereby reducing downtime and increasing overall productivity.

Automatic Cleaning Task Assignment

HNext updates the PMS in real-time to notify the front office when rooms have been cleaned, inspected, and are ready for guest check-in. It also pulls data from the PMS to provide staff with immediate updates on room statuses, such as "dirty" or "out of service."

 Real-time Room Condition Updates

 Automate 90% of front office tasks, free 20% of manager time, boost profit margins by 30%, and drive direct bookings with AI - streamlining operations and enhancing guest experiences effortlessly.

AI-Driven & Automated Profit Maximizer

Mobile-first efficiency: Access 90% of the app’s functionality, assign tasks, get real-time data, and keep your team connected—straight from your phone.

On-the-Go Operations

Uniting Front and Back Offices, HNext AI reduces workload, boosts team efficiency, and ensures smooth operations with multilingual capabilities and unlimited knowledge.

HNext AI Teammate - 24/7 digital assistant

100% Sustainable: Picture a future where hotel management is fully digital, eco-friendly, and effortlessly cost-efficient.

The Path to Digital Sustainability

HNext AI

Pricing is based on a subscription model, charged per room, per month.

Task & Labor Management platform

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Housekeeping Software is similar to staff communication & task management tools but goes a step further. It can be particularly beneficial to hotels with more than 100 rooms. These tools focus on the housekeeping department allowing the housekeeping manager to assign rooms to cleaning staff and monitor the advancement from each one out of a single dashboard. The great advantage is that these tools connect to the hotel’s PMS allowing the housekeeping manager to mark the room as clean in the PMS. When something is broken the housekeeping staff can directly alert the maintenance team and in addition, mark the room as out of service (OOS) in the PMS.

Housekeeping & Staff collaboration

Operational AI

Denmark

Faundit

Automating the headaches of Lost and found, Faundit increases operational efficiency and guest experience for 500+ hotels in 20+ countries.

By eliminating the manual parts that hoteliers must deal with to help guests, we free up time to focus on in-house guests and other important tasks.

The post-stay experience can turn a fantastic stay into a frustrating experience for guests if the Lost and found service does not live up to your hotel standards. With Faundit, those potential guest frustrations become relief and appreciation.

Faundit automates everything from guest contact and payment to package collection and safe return, fully white-labelled so you earn recognition.

We plant fruit trees on our hotels' behalf, with companies like Radisson Hotel Group compensating for 250.000 kg CO2 annually.


By integrating, you can directly access guest details in Faundit to unlock fast service or an entirely proactive approach with limited efforts.

Hoteliers report that a proactive Lost and found service lets them stand out and excel in their guest journey.

You can directly access guest details in Faundit for an efficient contact & return process, providing a great guest experience.

Access guest details

Eliminate manual tasks for the team by automating Lost and found returns and communication

Operational Efficiency

Ensure that a frustrating experience for your guest turn into a loyalty-building interaction

Guest Experience

Full service with everything included an no extra charges

Faundit overview page with statistics and required actions.

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Faundit found items listing with details.

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Faundit shipping form page requesting contact and shipping info

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A guest app, or application, is a type of software that enables hotel guests to perform specific tasks such as online check-in or purchasing upsells, and access diverse information like the WIFI code or opening hours of outlets. These apps can be accessed by downloading them on app stores or by browsing a specific URL link. Downloaded apps are called mobile apps, while browser-based apps are referred to as web apps or PWA (progressive web apps).


Digital Guest Journey

United Kingdom

Flexkeeping

Flexkeeping is the most comprehensive hotel housekeeping and staff collaboration software. It enables you to connect departments, resolve issues and organize workflow. Flexkeeping provides you with meaningful analytics that help you lower costs and increase guest satisfaction.

The main solutions include:

Housekeeping: automate schedules, update room statuses, conduct inspections and ensure spotless rooms

Maintenance: take a picture, report, track and fix issues around your hotel

Team Communication: keep all staff up to date, organize workflows, and improve team communication

Checklists & SOPs: access all checklists and SOPs, ensure consistent quality and efficient staff training

Analytics: get automated, meaningful data to optimize your operations and lower costs

Your team can create specific room cleaning routines based on the rate plans of the unit

Adapt cleaning patterns based on rate plans

New charge posting

Flexkeeping performs the unit conditions/status.

Modify room status

1h/room

350%

2-3x

The onboarding fee will be fully refunded in case you decide that Flexkeeping isn't the right fit for you.

Less than 100 rooms

More than 100 rooms

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Germany

BlueID ACCESS®

BlueID ACCESS® - a cloud-based key system that works with __smartphones and NFC cards__ - streamlines your hotel processes, enables 24/7 self-check-in, and ultimately, reduces your costs. We provide you premium locks, uncomplicated tools for in-house maintenance, and state-of-art security algorithms that withstand cybersecurity attacks.

- To start, you can choose the right locks from our __broad hardware catalogue__ according to your design and installation needs.
- Our __locks are offline__, which makes retrofitting your existing doors noticeably cost-efficient.
- Our __guest app is customizable with your hotel design__.
- With the existing integration with apaleo, our access control can __seamlessly complement your hotel ecosystem__.
- We offer an uncomplicated __lock virtualization and management for your reception staff and the possibility of 24/7 self check-in for your guests__.
- On top of that, we enable __in-house maintenance of our smart locks__ with a dedicated smartphone app, so that you save money on expensive maintenance contracts.

__We offer the right key system for existing and new hotels, which need an access control solution that supports your daily processes and enables a truly digital guest journey. Find out more on our website.__

We are already implemented in the Apaleo ecosystem - get started now!

Seamlessly provide access to your guests without touching another system. Upon check-in (including early check-in) the keys are generated and can be written onto a NFC card

Automatic Key Creation

Our BlueID app allows you to offer your guests a seamless, card-free access to your hotel and their room.

Smartphone Access

Parking garage, fitness studio, wellness area, meeting or VIP rooms. You only need to select the feature in Apaleo and write (or send) the additional required keys.

Automatically add access to surcharge relevant rooms

Our app is customizable to complement your hotel identity

Guest App customization

Our locks work offline and can be installed in fire protection doors without losing the certification, which makes retrofitting your existing doors very cost-efficient and simple. 

Cost-efficiency 

BlueID

The fee covers unlimited amount of guests and keys per room.

All-in

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Door locks & Keycard encoders

HKeeper empowers your team to deliver top-notch service, ensuring that every guest experience is exceptional. With HKeeper, hotel management becomes more efficient, more sustainable, and more profitable.

Key benefits:

Automated Task Management: Set rules once to automate task assignments and control durations with SOP-based alerts, improving staff efficiency. Schedule recurring tasks effortlessly with the Planner module.

Virtual Concierge: Instantly convert guest requests into tasks for prompt staff action, unique to HKeeper.

Staff Scheduling: Optimize staff schedules using PMS booking data, ensuring real-time workforce alignment.

Supply and Stock Automation: Save 30% more time with automated material usage tracking and low-stock alerts, ensuring accurate inventory management.

Lost & Found: Streamline lost item tracking and guest returns with a centralized system.

Digital Logbook: Maintain transparent and accountable records with a digital log of events and activities.

Multilingual Communication: Overcome language barriers with automatic translations and voice recording, enabling smooth team communication.

Comprehensive Analytics: Track tasks, analyze workloads, and optimize resources with real-time data, keeping your team on budget and on time.

Instantly sync room availability, ensuring your team knows which rooms are available for cleaning and which are occupied, allowing for timely guest services. Automatically capture booking notes and integrate them into tasks to ensure guests' special requests are quickly addressed. 

Hkeeper updates the PMS in real-time to notify the front office when rooms have been cleaned, inspected, and are ready for guest check-in. It also pulls data from the PMS to provide staff with immediate updates on room statuses, such as "dirty" or "out of service."

Real-time Room Condition Updates

Boost your profit margins by 30% and freeing up to 20% of a manager's time with automation.

 OWNER & MANAGERS 

Enjoy real-time data and full functionality on the go with task assignments and team connections.

TRY MOBILE - FIRST APP  

User-Friendly Interface: Intuitive pictogram-based design, easy to use without extensive training.

90% VISUAL INTERFACE 

Go green by eliminating paper-based processes and reducing waste.

ENVIRONMENTAL IMPACT  

Prices best on a subscription model per room, per month. 

Pro Suite: all-in-one solution

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Luxembourg

MAIC Sarl

MAIC's Workflow Optimization employs a cutting-edge closed-loop system, ensuring the swift allocation of guest requests to the appropriate department, thus enhancing the efficiency of hotel operations from start to finish. This system not only streamlines service delivery but also significantly reduces costs. Our advanced modules enhance guest interaction by providing early access to hotel services, from spa bookings to restaurant reservations, with a simple two-click system. The check-in/out process is expedited, and our restaurant service solution offers guests the autonomy to order and pay, leading to a streamlined, paperless operation. Similarly, spa management is simplified, allowing for easy appointment setting.

Adopting MAIC in a 200-room resort, complete with dining, spa, events, and rentals, improves service quality with fewer staff. The system's efficiency doubles the return on investment and can increase service sales by up to 20%. MAIC's implementation results in significant labor cost savings depending on the modules employed, directly benefiting the bottom line, as labor is a major expense in hotel operations. Embrace MAIC for peak hospitality performance

We pull Apaleo reservations to automate room assignments for housekeeping, import notes and services assigned to the reservation, generate restaurant reports (food plans), assign tables in restaurants, and more

Reservations

We pull Apaleo services to connect them to MAICs, so you can easily post them one-to-one to Apaleo and back to MAIC. Change a price in Apaleo, and MAIC updates immediately. Give Apaleo services more life in MAIC by letting MAIC trigger services independently and at the time you want

Services

We pull your units from Apaleo, connect them in minutes, and sync all room statuses for a real-time update of room conditions

Units

Streamline your operations with automated request management, routine tasks, preventive maintenance, housekeeping, spa reservations, and table management. Enjoy team communication on any language 

Operations

Enhance guest engagement with a personalized  pre-stay email, offering one-click access to a personal digital concierge—streamlining service bookings for an exceptional stay.

Guest Engagement

MAIC OS

Our Model can be based on Rooms or Modules depending on the Scope employed

Subscription

MAIC has modules for every aspect of your operations

Make your Guest engagement a memorable experience

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vukee GmbH & Co. KG

Does your municipality use the AVS registration form (AVS-Meldeschein) system? Then this app will save your employees hundreds of hours of work when filling out the guest cards or manually transferring CSV files. You can create the guest cards for your municipality directly in Apaleo with one click.

Now there is no need to transfer the data to the AVS registration form system. Or even filling out the forms by hand. With one click the guest data will be transferred to the system of the municipality and the guest card will be printed directly on the local printer. The correct fee for the guest card will be taken directly from the municipality and transferred to the folio.

In case you have no reception, the guest data can be transmitted automatically as soon as the guest checks-in.

Before you can start submitting registration forms we do need the "Konfigurationsübersicht" from your municipality. Please sent it to avs@vukee.com

This app is provided by vukee GmbH & Co. KG.

Transfer the legally required guest data with one click to your municipality.

Transmit guest data to your municipality

In case your municipality uses the digital guest card, no more printing of guest cards is needed.

Supports digital guest card

Transfer guest data with a click to your municipality.

Save time

Be sure to be always compliant with the local requirements of your municipality.

Error free

AVS Meldeschein

- Apaleo UI 
- First installation 
- Price per property (up to 100 rooms) 
- Setup fee (199€) for local printing (optional)

AVS-Meldeschein Integration

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Identity management systems

Legal environment 

Roomgrid by icecreek GmbH

Roomgrid helps you regain control over your housekeeping and maintenance operations. With its role-based focus, Roomgrid adapts to your employees' needs, making it simpler and more efficient than ever to satisfy your guests with rooms in perfect shape.

The web-based app allows employees to log in easily via QR code from their desktop, tablet or smartphone without prior installation.

The app receives and updates live room status information and automatically calculates which rooms need to be cleaned as staying, leaving or longstay room based on booking information.

Live-sync with apaleo

Set custom cleaning intervals for longstay rooms, which Roomgrid recognizes either by booking duration or the rate plans stored in apaleo.

Detect longstay rooms

Based on the booking information from apaleo, Roomgrid automatically displays when bedsheets need to be changed for any room.

Know when bedsheets need to be changed

See the cleaning status of each room in real-time, let cleaners and checkers update rooms with one tap, and automatically assign your cleaners und checkers to all your dirty rooms.

Gain total control over cleaning processes

Let your team report defects as soon as they spot them. Assign defects to maintenance staff and track their progress.

Keep track of maintenance requirements

Who cleaned which room and when? How many rooms needed a second cleaning? Export reports as Excel sheets, so that never need to argue with external providers again.

Gain valuable insights through reports

Save money and protect the environment by letting guests cancel cleanings via their smartphone

Coming soon: Green Choice

Roomgrid

Our pro package including apaleo connection, cancellable on a monthly basis.

Monthly subscription

Our pro package including apaleo connection, cancellable on a yearly basis.

Yearly subscription

See the cleaning status of rooms and mark them as clean or dirty

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Quickly assign rooms to cleaners with one-click auto assignment

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Let external staff members login conveniently via QR codes

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Report and assign defects and track their status

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Gain valuable insights with Excel-ready cleaning reports

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Responsive layout that works on any device

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hotelkit GmbH

hotelkit is a Hotel Operations Platform that enables hotels to better connect their teams, improve internal communication and fully digitalize and simplify daily workflows! The solution is already used by 100,000 hotel employees across more than 2,500 hotels worldwide.

hotelkit´s solution for collaboration & service optimization makes handovers smoother, communication simpler, and guests happier. With hotelkit housekeeping, hotels benefit from digitalized processes, seamless interfaces to PMS, and real-time updates of the room status. 

With the help of Handovers and News, everyone can be quickly informed about changes and internal communication runs smoothly. Checklists and a Handbook enable consistent and comprehensive compliance with strict hygiene requirements. Digital repair orders and guest requests additionally facilitate collaboration. Delivering outstanding service has never been easier and now hoteliers can spend more time doing what they do best: making their guests happy.


Retrieve properties & reservations from Apaleo

hotelkit changes Unit Condition to allow houskeepers assign a proper condtion before or after the room cleaning.

Change unit/room status and condiction

Your team can create specific room cleaning routines based on the rate plans of the unit.

With the help of the communication tools, information can be conveyed transparently and in a targeted manner, – and made accessible to all via PC, tablet, or smartphone – regardless of location.

Optimized communication

The possibility to prioritize tasks enables employees to maintain an efficient overview and always stay on top of things.

Improved productivity

Daily workflows and recurring checklists can be digitally created and automatically assigned to employees. The digital collaboration platform allows you to track work progress in real time.

Accelerated workflows

Special moments occurring both inside and outside the daily work routine can be shared with the entire team across their very own social stream and chat.

Connected teams

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Breezeway

Breezeway’s award-winning property operations and guest experience platform helps thousands of hospitality operators increase operational efficiency, eliminate manual work, and boost service revenue. 

With our mobile app, tailored checklists, and automated workflows, operators can confidently believe every unit is guest-ready. Guest communication has never been easier with our Messaging, Guide, and Assist products. Breezeway is purpose-built to drive elevated guest interactions, ensure in-house issues are quickly resolved, increase guest satisfaction, and reduce the operational burden on your team.

When you connect Breezeway for the first time, all of your existing rooms in Apaleo will be added automatically.