Germany

Roomgrid by icecreek GmbH

Roomgrid helps you regain control over your housekeeping and maintenance operations. With its role-based focus, Roomgrid adapts to your employees' needs, making it simpler and more efficient than ever to satisfy your guests with rooms in perfect shape.

The web-based app allows employees to log in easily via QR code from their desktop, tablet or smartphone without prior installation.

The app receives and updates live room status information and automatically calculates which rooms need to be cleaned as staying, leaving or longstay room based on booking information.

Live-sync with apaleo

Set custom cleaning intervals for longstay rooms, which Roomgrid recognizes either by booking duration or the rate plans stored in apaleo.

Detect longstay rooms

Based on the booking information from apaleo, Roomgrid automatically displays when bedsheets need to be changed for any room.

Know when bedsheets need to be changed

See the cleaning status of each room in real-time, let cleaners and checkers update rooms with one tap, and automatically assign your cleaners und checkers to all your dirty rooms.

Gain total control over cleaning processes

Let your team report defects as soon as they spot them. Assign defects to maintenance staff and track their progress.

Keep track of maintenance requirements

Who cleaned which room and when? How many rooms needed a second cleaning? Export reports as Excel sheets, so that never need to argue with external providers again.

Gain valuable insights through reports

Save money and protect the environment by letting guests cancel cleanings via their smartphone

Green Choice

Roomgrid

Our pro package including apaleo connection, cancellable on a yearly basis.

Yearly subscription

See the cleaning status of rooms and mark them as clean or dirty

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Quickly assign rooms to cleaners with one-click auto assignment

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Let external staff members login conveniently via QR codes

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Report and assign defects and track their status

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Gain valuable insights with Excel-ready cleaning reports

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Responsive layout that works on any device

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Streamline housekeeping operations and improve team coordination with smart task management tools. Assign housekeeping tasks, track cleaning progress in real-time, and seamlessly update room status in the PMS. Instantly report maintenance issues, mark rooms as out of service, and enhance efficiency—all from one centralized platform.

Housekeeping & Staff collaboration

Poland

Lula.Cleaning

The app simplifies communication between property managers and cleaning teams, eliminating errors and saving you time, all while ensuring the highest quality service.

Our app continuously reads bookings from integrated platforms, keeping everyone on your team updated!
Additionally, you can easily monitor malfunctions, keep track of settlements, and receive real-time updates on the status of your property. Say goodbye to the hassle of juggling multiple communicators, spreadsheets, and to-do lists.

Keep all the most important booking information in one place and manage them conveniently with one click! Get access to reports of completed tasks, salaries, and damage reports as well as day-by-day view of reservations. Synchronize your calendars easily and in many languages.

Switch to a specialized solution for management from one centralized location, with automatic translations, full history, and high accountability.

The app does not include a marketplace feature and is not intended for finding external cleaning companies or staff.

---> Key features list:
- Simple manual or automatic cleaning task assignments
- Cleaning tasks may be scheduled to own team or outsourced to an external cleaning company
- Constant synchronization of booking calendars from different systems
- Damages reporting with their repair flow
- Communication between housekeeping teams and managers/hosts with automatic translations of messages
- Laundry items
- Automation rules for example adding a towel change task every 3 days for stays longer than 4 days
- Cleaning inspection
- Define your own types of cleanings
- Instant notifications available through different channels (push, email, in-app)
- Keeps track of settlements and cleaning prices with employees and contractors
- Different settlement rates
- Photo gallery (before or after cleaning, periodic inspection, guidelines). Uploaded pictures may be shared publicly with guests or apartment owners
- Checklists assigned to properties or cleanings
- Different user roles: management/cleaning companies, managers, cleaners and handymen with corresponding access levels and views available
- Reports of completed tasks, salaries, damages and their repairs
- Interface available in more than 20 languages

---> Why people choose Lula.Cleaning:

- Saves time and reduces operational costs
- Quality assurance through checklists and guidelines pictures
- Higher team accountability
- Replaces many tools (calendars, messengers, to-do lists, spreadsheets)
- Mobile and desktop friendly, either as an app or in the browser
- Supports companies with apartments across different cities
- Sensitive data protection - only properties info and basic reservations info like dates / number of guests are synced
- Seamless integration

Lula.Cleaning allows you to assign cleaning tasks with just one simple click - in a matter of seconds! The cleaning person will get notified about the new task right away!
You may also assign a person/couple of people to a chosen property and have the tasks assigned to them automatically. 

Simple manual or automatic cleaning task assignments

Streamline your maintenance processes by adding as many housekeepers to one reservation as you need.

The operation of your property may be outsourced to an external company. They will take care of assigning cleaning tasks to the right housekeepers from their company.

Cleaning tasks scheduled to own team or external company

Reports are intelligently organized to provide a clear overview of activities with salary-related information. Whether you need to track the performance of specific cleaning personnel or assess the efficiency of property managers, the reports offer full transparency.

Reports - damages, settlements, laundry items

Minimize losses from missed cleanings and incorrect maintenance reports, while improving guest satisfaction. Everything is integrated into one efficient solution.

Saves time and reduces operational costs

Ensure high quality by using checklists and guideline pictures with photo time stamps (taking and uploading), be immediately notified of issues, and always be certain that everything is ready on time.

Quality assurance - checklists and pictures

Monitor your team's progress in real-time and receive notifications. Lula is available in 23 languages, with the interface and messages automatically translated – no more miscommunications!

Higher team accountability

Switch to using a centralized, convenient solution to manage cleaning and maintenance processes seamlessly. Move away from multiple communicators and prevent miscommunications and lost information.

Replaces many tools (calendars, messengers)

lula

Lula is for rental managers, hotels, cleaning companies

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Lula.Cleaning screenshots - dashboard, photo gallery, messages

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No commisions, Faster and simpler team communication

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Optimize efficiency and reduce manual work with powerful automation tools. From streamlining guest communications to synchronizing data across systems, these platforms help hotels save time, minimize errors, and enhance the overall guest experience. Automate repetitive tasks and focus on what truly matters—delivering exceptional hospitality. 

Automation platforms

United States

Breezeway

Breezeway’s award-winning property operations and guest experience platform helps thousands of hospitality operators increase operational efficiency, eliminate manual work, and boost service revenue. With our mobile app, tailored checklists, and automated workflows, operators can have confidence that every unit is guest-ready.

Guest communication has never been easier with our Messaging, Guide, and Assist products. Breezeway is purpose-built to drive elevated guest interactions, ensure in-house issues are quickly resolved, increase guest satisfaction, and reduce the operational burden on your team.

When you connect Breezeway for the first time, all of your existing rooms in Apaleo will be added automatically.

Get rooms in real-time

When bookings are created or changed in Apaleo, those reservations will be created or updated in Breezeway in real-time.

Get bookings in real-time

When your property status changes to ‘Ready’ in Breezeway, it will automatically update the room status to ‘Clean’.

 Get room status in real-time

Save time and automatically schedule turnover tasks and recurring preventative maintenance tasks.

Automate task scheduling

Equip your staff with digital checklists and mobile apps for high-quality work and confidence in property-readiness. 

Eliminate hours of manual work

Powerful insights into staff performance and property care help you evaluate tasks by department, property, and assignee to assess value and business impact.

Drive operational efficiency

Optimize your tech stack by syncing data from Apaleo, and integrate lock, IoT devices, guest amenities, and more.

Harness data from your systems

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Empower guests with a seamless, self-service experience from booking to checkout. Whether through a mobile app or web-based platform, enable online check-in, upselling, and instant access to hotel information—all at their fingertips. Enhance convenience, boost engagement, and create a frictionless stay.


Digital Guest Journey

Owner Center

A complete Owner Management tool with customizable features and automation capabilities, allowing you to create owner invoices, statements, booking reports and collect payments. Owner Center stands out as a robust platform that provides property managers and owners with powerful tools for streamlined communication and financial management. 


This feature provides the ability for creation & delivery of owner statements and invoices at intervals of your choice (Weekly, Bi-Weekly, Monthly, or Yearly) by selecting automatic option. You can also include canceled bookings and expenses in these documents.

Automatic & Manual Statement & Invoice Creation

Property managers have the flexibility to set custom payout rules, ensuring that owners receive payments according to their unique financial agreements.

Custom Payout Rules

Owner Center enables property managers to customize privileges for each owner, ensuring that access and control are tailored to individual preferences and requirements.

Customized Privileges

Owner Center introduces a revenue recognition method that allows you to choose the date from which revenue is calculated on statements or invoices, helping you align your financial reporting.

Revenue Recognition

This feature automates the creation and delivery of owner statements and invoices at intervals of your choice (Weekly, Bi-Weekly, Monthly, or Yearly). You can also include canceled bookings & expenses

Automatic Statements & Invoices

Addressing high demand, Owner Center includes a Profit & Loss report that enables you to access, filter, and download data related to total revenue, expenses, and net revenue on a monthly basis.

Profit & Loss Report

Per Owner Plan

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Simplify financial management with powerful accounting solutions tailored for hotels. Automate invoicing, track expenses, and ensure compliance with tax regulations—all while seamlessly integrating with your existing systems. Gain real-time financial insights to optimize profitability and streamline operations effortlessly.

Accounting software

HKeeper

MEET HNEXT - THE FIRST AI - POWERED HOTEL MANAGEMENT PLATFORM
 
AUTOMATED TASK MANAGEMENT

Increase Profit by automating workflows, Reducing Costs by up to 30%
Create rules once to automate cleaning and maintenance task assignments. Control task durations with SOP-based automated alerts, enhancing staff and cost efficiency. Schedule projects with recurring tasks automatically. HNext AI converts guest requests into tasks and dispatches them instantly to staff for efficient service.

LABOR MANAGEMENT

Free Up 20% of Managers' time, let staff focus on enhancing guest service
HNext AI tracks task completion times and analyzes workload, comparing scheduled, and actual hours to ensure staffing stays within budget. 

HNext integrates with your PMS to predict operational demands and determine workforce needs using booking data. Smart scheduling efficiently assigns inspectors, housekeepers, and technical staff based on real-time needs.

STOCK CONTROL

Supply and Stock Automation: Maximize Control, Minimize Losses, and Save 30% More Time
Automated Material usage count: During tasks performance, HNext automatically counts what and how many items were used, taken to the room, taken from the room and discarded, streamlining the inventory process. HNext alerts you to low stock, ensuring timely orders and accurate inventory balance.

INTERNAL COMMUNICATION
The Logbook organizes Front Office records with real-time updates. Multilingual chat connects teams, eliminating language barriers with automatic translation and audio recording.

NEW: DIRECT BOOKINGS AND PROACTIVE GUEST SERVICE 
Our sister Company Polydom developed an AI-powered teammate we call it Una (check on the Apaleo store) - the universal agent that can work as  FD attendant, Concierge and Dispatcher - and she is dynamic and proactive - she can handle calls, guest requests and room booking.
In another words our digital assistant is working aligned with your team and can assign task in the HNext program and make reservations in the PMS as human would. 




Instantly sync room availability, ensuring your team knows which rooms are available for cleaning and which are occupied, allowing for timely guest services. Automatically capture booking notes and integrate them into tasks to ensure guests' special requests.

Real-time Room Occupancy Updates & Reservation Notes

Optimize cleaning operations by automatically assigning tasks based on current and future bookings, thereby reducing downtime and increasing overall productivity.

Automatic Cleaning Task Assignment

HNext updates the PMS in real-time to notify the front office when rooms have been cleaned, inspected, and are ready for guest check-in. It also pulls data from the PMS to provide staff with immediate updates on room statuses, such as "dirty" or "out of service."

 Real-time Room Condition Updates

 Automate 90% of front office tasks, free 20% of manager time, boost profit margins by 30%, and drive direct bookings with AI - streamlining operations and enhancing guest experiences effortlessly.

AI-Driven & Automated Profit Maximizer

Mobile-first efficiency: Access 90% of the app’s functionality, assign tasks, get real-time data, and keep your team connected—straight from your phone.

On-the-Go Operations

Uniting Front and Back Offices, HNext AI reduces workload, boosts team efficiency, and ensures smooth operations with multilingual capabilities and unlimited knowledge.

HNext AI Teammate - 24/7 digital assistant

100% Sustainable: Picture a future where hotel management is fully digital, eco-friendly, and effortlessly cost-efficient.

The Path to Digital Sustainability

HNext AI

Pricing is based on a subscription model, charged per room, per month.

Task & Labor Management platform

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Streamline hotel operations with intelligent automation. Leverage AI-driven tools to optimize workflows, predict demand, and enhance efficiency across departments. From automated task management to predictive maintenance, Operational AI helps hotels run smarter, reduce costs, and improve service quality effortlessly.

Operational AI

Denmark

Faundit

Automating the headaches of Lost and found, Faundit increases operational efficiency and guest experience for 500+ hotels in 20+ countries.

By eliminating the manual parts that hoteliers must deal with to help guests, we free up time to focus on in-house guests and other important tasks.

The post-stay experience can turn a fantastic stay into a frustrating experience for guests if the Lost and found service does not live up to your hotel standards. With Faundit, those potential guest frustrations become relief and appreciation.

Faundit automates everything from guest contact and payment to package collection and safe return, fully white-labelled so you earn recognition.

We plant fruit trees on our hotels' behalf, with companies like Radisson Hotel Group compensating for 250.000 kg CO2 annually.


By integrating, you can directly access guest details in Faundit to unlock fast service or an entirely proactive approach with limited efforts.

Hoteliers report that a proactive Lost and found service lets them stand out and excel in their guest journey.

You can directly access guest details in Faundit for an efficient contact & return process, providing a great guest experience.

Access guest details

Eliminate manual tasks for the team by automating Lost and found returns and communication

Operational Efficiency

Ensure that a frustrating experience for your guest turn into a loyalty-building interaction

Guest Experience

Full service with everything included an no extra charges

Faundit overview page with statistics and required actions.

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Faundit found items listing with details.

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Faundit shipping form page requesting contact and shipping info

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United Kingdom

Flexkeeping

Flexkeeping is the most comprehensive hotel housekeeping and staff collaboration software. It enables you to connect departments, resolve issues and organize workflow. Flexkeeping provides you with meaningful analytics that help you lower costs and increase guest satisfaction.

The main solutions include:

Housekeeping: automate schedules, update room statuses, conduct inspections and ensure spotless rooms

Maintenance: take a picture, report, track and fix issues around your hotel

Team Communication: keep all staff up to date, organize workflows, and improve team communication

Checklists & SOPs: access all checklists and SOPs, ensure consistent quality and efficient staff training

Analytics: get automated, meaningful data to optimize your operations and lower costs

Your team can create specific room cleaning routines based on the rate plans of the unit

Adapt cleaning patterns based on rate plans

New charge posting

Flexkeeping performs the unit conditions/status.

Modify room status

1h/room

350%

2-3x

The onboarding fee will be fully refunded in case you decide that Flexkeeping isn't the right fit for you.

Less than 100 rooms

More than 100 rooms

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Flexkeeping 3 

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Flexkeeping 5 

HKeeper empowers your team to deliver top-notch service, ensuring that every guest experience is exceptional. With HKeeper, hotel management becomes more efficient, more sustainable, and more profitable.

Key benefits:

Automated Task Management: Set rules once to automate task assignments and control durations with SOP-based alerts, improving staff efficiency. Schedule recurring tasks effortlessly with the Planner module.

Virtual Concierge: Instantly convert guest requests into tasks for prompt staff action, unique to HKeeper.

Staff Scheduling: Optimize staff schedules using PMS booking data, ensuring real-time workforce alignment.

Supply and Stock Automation: Save 30% more time with automated material usage tracking and low-stock alerts, ensuring accurate inventory management.

Lost & Found: Streamline lost item tracking and guest returns with a centralized system.

Digital Logbook: Maintain transparent and accountable records with a digital log of events and activities.

Multilingual Communication: Overcome language barriers with automatic translations and voice recording, enabling smooth team communication.

Comprehensive Analytics: Track tasks, analyze workloads, and optimize resources with real-time data, keeping your team on budget and on time.

Instantly sync room availability, ensuring your team knows which rooms are available for cleaning and which are occupied, allowing for timely guest services. Automatically capture booking notes and integrate them into tasks to ensure guests' special requests are quickly addressed. 

Hkeeper updates the PMS in real-time to notify the front office when rooms have been cleaned, inspected, and are ready for guest check-in. It also pulls data from the PMS to provide staff with immediate updates on room statuses, such as "dirty" or "out of service."

Real-time Room Condition Updates

Boost your profit margins by 30% and freeing up to 20% of a manager's time with automation.

 OWNER & MANAGERS 

Enjoy real-time data and full functionality on the go with task assignments and team connections.

TRY MOBILE - FIRST APP  

User-Friendly Interface: Intuitive pictogram-based design, easy to use without extensive training.

90% VISUAL INTERFACE 

Go green by eliminating paper-based processes and reducing waste.

ENVIRONMENTAL IMPACT  

Prices best on a subscription model per room, per month. 

Pro Suite: all-in-one solution

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Luxembourg

MAIC Sarl

MAIC's Workflow Optimization employs a cutting-edge closed-loop system, ensuring the swift allocation of guest requests to the appropriate department, thus enhancing the efficiency of hotel operations from start to finish. This system not only streamlines service delivery but also significantly reduces costs. Our advanced modules enhance guest interaction by providing early access to hotel services, from spa bookings to restaurant reservations, with a simple two-click system. The check-in/out process is expedited, and our restaurant service solution offers guests the autonomy to order and pay, leading to a streamlined, paperless operation. Similarly, spa management is simplified, allowing for easy appointment setting.

Adopting MAIC in a 200-room resort, complete with dining, spa, events, and rentals, improves service quality with fewer staff. The system's efficiency doubles the return on investment and can increase service sales by up to 20%. MAIC's implementation results in significant labor cost savings depending on the modules employed, directly benefiting the bottom line, as labor is a major expense in hotel operations. Embrace MAIC for peak hospitality performance

We pull Apaleo reservations to automate room assignments for housekeeping, import notes and services assigned to the reservation, generate restaurant reports (food plans), assign tables in restaurants, and more

Reservations

We pull Apaleo services to connect them to MAICs, so you can easily post them one-to-one to Apaleo and back to MAIC. Change a price in Apaleo, and MAIC updates immediately. Give Apaleo services more life in MAIC by letting MAIC trigger services independently and at the time you want

Services

We pull your units from Apaleo, connect them in minutes, and sync all room statuses for a real-time update of room conditions

Units

Streamline your operations with automated request management, routine tasks, preventive maintenance, housekeeping, spa reservations, and table management. Enjoy team communication on any language 

Operations

Enhance guest engagement with a personalized  pre-stay email, offering one-click access to a personal digital concierge—streamlining service bookings for an exceptional stay.

Guest Engagement

MAIC OS

Our Model can be based on Rooms or Modules depending on the Scope employed