United States

Owner Center

A complete Owner Management tool with customizable features and automation capabilities, allowing you to create owner invoices, statements, booking reports and collect payments. Owner Center stands out as a robust platform that provides property managers and owners with powerful tools for streamlined communication and financial management. 


This feature provides the ability for creation & delivery of owner statements and invoices at intervals of your choice (Weekly, Bi-Weekly, Monthly, or Yearly) by selecting automatic option. You can also include canceled bookings and expenses in these documents.

Automatic & Manual Statement & Invoice Creation

Property managers have the flexibility to set custom payout rules, ensuring that owners receive payments according to their unique financial agreements.

Custom Payout Rules

Owner Center enables property managers to customize privileges for each owner, ensuring that access and control are tailored to individual preferences and requirements.

Customized Privileges

Owner Center introduces a revenue recognition method that allows you to choose the date from which revenue is calculated on statements or invoices, helping you align your financial reporting.

Revenue Recognition

This feature automates the creation and delivery of owner statements and invoices at intervals of your choice (Weekly, Bi-Weekly, Monthly, or Yearly). You can also include canceled bookings & expenses

Automatic Statements & Invoices

Addressing high demand, Owner Center includes a Profit & Loss report that enables you to access, filter, and download data related to total revenue, expenses, and net revenue on a monthly basis.

Profit & Loss Report

Per Owner Plan

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Streamline housekeeping operations and improve team coordination with smart task management tools. Assign housekeeping tasks, track cleaning progress in real-time, and seamlessly update room status in the PMS. Instantly report maintenance issues, mark rooms as out of service, and enhance efficiency—all from one centralized platform.

Housekeeping & Staff collaboration

Simplify financial management with powerful accounting solutions tailored for hotels. Automate invoicing, track expenses, and ensure compliance with tax regulations—all while seamlessly integrating with your existing systems. Gain real-time financial insights to optimize profitability and streamline operations effortlessly.

Accounting software

HKeeper

MEET HNEXT - THE FIRST AI - POWERED HOTEL MANAGEMENT PLATFORM
 
AUTOMATED TASK MANAGEMENT

Increase Profit by automating workflows, Reducing Costs by up to 30%
Create rules once to automate cleaning and maintenance task assignments. Control task durations with SOP-based automated alerts, enhancing staff and cost efficiency. Schedule projects with recurring tasks automatically. HNext AI converts guest requests into tasks and dispatches them instantly to staff for efficient service.

LABOR MANAGEMENT

Free Up 20% of Managers' time, let staff focus on enhancing guest service
HNext AI tracks task completion times and analyzes workload, comparing scheduled, and actual hours to ensure staffing stays within budget. 

HNext integrates with your PMS to predict operational demands and determine workforce needs using booking data. Smart scheduling efficiently assigns inspectors, housekeepers, and technical staff based on real-time needs.

STOCK CONTROL

Supply and Stock Automation: Maximize Control, Minimize Losses, and Save 30% More Time
Automated Material usage count: During tasks performance, HNext automatically counts what and how many items were used, taken to the room, taken from the room and discarded, streamlining the inventory process. HNext alerts you to low stock, ensuring timely orders and accurate inventory balance.

INTERNAL COMMUNICATION
The Logbook organizes Front Office records with real-time updates. Multilingual chat connects teams, eliminating language barriers with automatic translation and audio recording.

NEW: DIRECT BOOKINGS AND PROACTIVE GUEST SERVICE 
Our sister Company Polydom developed an AI-powered teammate we call it Una (check on the Apaleo store) - the universal agent that can work as  FD attendant, Concierge and Dispatcher - and she is dynamic and proactive - she can handle calls, guest requests and room booking.
In another words our digital assistant is working aligned with your team and can assign task in the HNext program and make reservations in the PMS as human would. 




Instantly sync room availability, ensuring your team knows which rooms are available for cleaning and which are occupied, allowing for timely guest services. Automatically capture booking notes and integrate them into tasks to ensure guests' special requests.

Real-time Room Occupancy Updates & Reservation Notes

Optimize cleaning operations by automatically assigning tasks based on current and future bookings, thereby reducing downtime and increasing overall productivity.

Automatic Cleaning Task Assignment

HNext updates the PMS in real-time to notify the front office when rooms have been cleaned, inspected, and are ready for guest check-in. It also pulls data from the PMS to provide staff with immediate updates on room statuses, such as "dirty" or "out of service."

 Real-time Room Condition Updates

 Automate 90% of front office tasks, free 20% of manager time, boost profit margins by 30%, and drive direct bookings with AI - streamlining operations and enhancing guest experiences effortlessly.

AI-Driven & Automated Profit Maximizer

Mobile-first efficiency: Access 90% of the app’s functionality, assign tasks, get real-time data, and keep your team connected—straight from your phone.

On-the-Go Operations

Uniting Front and Back Offices, HNext AI reduces workload, boosts team efficiency, and ensures smooth operations with multilingual capabilities and unlimited knowledge.

HNext AI Teammate - 24/7 digital assistant

100% Sustainable: Picture a future where hotel management is fully digital, eco-friendly, and effortlessly cost-efficient.

The Path to Digital Sustainability

HNext AI

Pricing is based on a subscription model, charged per room, per month.

Task & Labor Management platform

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Streamline hotel operations with intelligent automation. Leverage AI-driven tools to optimize workflows, predict demand, and enhance efficiency across departments. From automated task management to predictive maintenance, Operational AI helps hotels run smarter, reduce costs, and improve service quality effortlessly.

Operational AI

Denmark

Faundit

Automating the headaches of Lost and found, Faundit increases operational efficiency and guest experience for 500+ hotels in 20+ countries.

By eliminating the manual parts that hoteliers must deal with to help guests, we free up time to focus on in-house guests and other important tasks.

The post-stay experience can turn a fantastic stay into a frustrating experience for guests if the Lost and found service does not live up to your hotel standards. With Faundit, those potential guest frustrations become relief and appreciation.

Faundit automates everything from guest contact and payment to package collection and safe return, fully white-labelled so you earn recognition.

We plant fruit trees on our hotels' behalf, with companies like Radisson Hotel Group compensating for 250.000 kg CO2 annually.


By integrating, you can directly access guest details in Faundit to unlock fast service or an entirely proactive approach with limited efforts.

Hoteliers report that a proactive Lost and found service lets them stand out and excel in their guest journey.

You can directly access guest details in Faundit for an efficient contact & return process, providing a great guest experience.

Access guest details

Eliminate manual tasks for the team by automating Lost and found returns and communication

Operational Efficiency

Ensure that a frustrating experience for your guest turn into a loyalty-building interaction

Guest Experience

Full service with everything included an no extra charges

Faundit overview page with statistics and required actions.

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Faundit found items listing with details.

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Faundit shipping form page requesting contact and shipping info

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Empower guests with a seamless, self-service experience from booking to checkout. Whether through a mobile app or web-based platform, enable online check-in, upselling, and instant access to hotel information—all at their fingertips. Enhance convenience, boost engagement, and create a frictionless stay.


Digital Guest Journey

United Kingdom

Flexkeeping

Flexkeeping is the most comprehensive hotel housekeeping and staff collaboration software. It enables you to connect departments, resolve issues and organize workflow. Flexkeeping provides you with meaningful analytics that help you lower costs and increase guest satisfaction.

The main solutions include:

Housekeeping: automate schedules, update room statuses, conduct inspections and ensure spotless rooms

Maintenance: take a picture, report, track and fix issues around your hotel

Team Communication: keep all staff up to date, organize workflows, and improve team communication

Checklists & SOPs: access all checklists and SOPs, ensure consistent quality and efficient staff training

Analytics: get automated, meaningful data to optimize your operations and lower costs

Your team can create specific room cleaning routines based on the rate plans of the unit

Adapt cleaning patterns based on rate plans

New charge posting

Flexkeeping performs the unit conditions/status.

Modify room status

1h/room

350%

2-3x

The onboarding fee will be fully refunded in case you decide that Flexkeeping isn't the right fit for you.

Less than 100 rooms

More than 100 rooms

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HKeeper empowers your team to deliver top-notch service, ensuring that every guest experience is exceptional. With HKeeper, hotel management becomes more efficient, more sustainable, and more profitable.

Key benefits:

Automated Task Management: Set rules once to automate task assignments and control durations with SOP-based alerts, improving staff efficiency. Schedule recurring tasks effortlessly with the Planner module.

Virtual Concierge: Instantly convert guest requests into tasks for prompt staff action, unique to HKeeper.

Staff Scheduling: Optimize staff schedules using PMS booking data, ensuring real-time workforce alignment.

Supply and Stock Automation: Save 30% more time with automated material usage tracking and low-stock alerts, ensuring accurate inventory management.

Lost & Found: Streamline lost item tracking and guest returns with a centralized system.

Digital Logbook: Maintain transparent and accountable records with a digital log of events and activities.

Multilingual Communication: Overcome language barriers with automatic translations and voice recording, enabling smooth team communication.

Comprehensive Analytics: Track tasks, analyze workloads, and optimize resources with real-time data, keeping your team on budget and on time.

Instantly sync room availability, ensuring your team knows which rooms are available for cleaning and which are occupied, allowing for timely guest services. Automatically capture booking notes and integrate them into tasks to ensure guests' special requests are quickly addressed. 

Hkeeper updates the PMS in real-time to notify the front office when rooms have been cleaned, inspected, and are ready for guest check-in. It also pulls data from the PMS to provide staff with immediate updates on room statuses, such as "dirty" or "out of service."

Real-time Room Condition Updates

Boost your profit margins by 30% and freeing up to 20% of a manager's time with automation.

 OWNER & MANAGERS 

Enjoy real-time data and full functionality on the go with task assignments and team connections.

TRY MOBILE - FIRST APP  

User-Friendly Interface: Intuitive pictogram-based design, easy to use without extensive training.

90% VISUAL INTERFACE 

Go green by eliminating paper-based processes and reducing waste.

ENVIRONMENTAL IMPACT  

Prices best on a subscription model per room, per month. 

Pro Suite: all-in-one solution

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Luxembourg

MAIC Sarl

MAIC's Workflow Optimization employs a cutting-edge closed-loop system, ensuring the swift allocation of guest requests to the appropriate department, thus enhancing the efficiency of hotel operations from start to finish. This system not only streamlines service delivery but also significantly reduces costs. Our advanced modules enhance guest interaction by providing early access to hotel services, from spa bookings to restaurant reservations, with a simple two-click system. The check-in/out process is expedited, and our restaurant service solution offers guests the autonomy to order and pay, leading to a streamlined, paperless operation. Similarly, spa management is simplified, allowing for easy appointment setting.

Adopting MAIC in a 200-room resort, complete with dining, spa, events, and rentals, improves service quality with fewer staff. The system's efficiency doubles the return on investment and can increase service sales by up to 20%. MAIC's implementation results in significant labor cost savings depending on the modules employed, directly benefiting the bottom line, as labor is a major expense in hotel operations. Embrace MAIC for peak hospitality performance

We pull Apaleo reservations to automate room assignments for housekeeping, import notes and services assigned to the reservation, generate restaurant reports (food plans), assign tables in restaurants, and more

Reservations

We pull Apaleo services to connect them to MAICs, so you can easily post them one-to-one to Apaleo and back to MAIC. Change a price in Apaleo, and MAIC updates immediately. Give Apaleo services more life in MAIC by letting MAIC trigger services independently and at the time you want

Services

We pull your units from Apaleo, connect them in minutes, and sync all room statuses for a real-time update of room conditions

Units

Streamline your operations with automated request management, routine tasks, preventive maintenance, housekeeping, spa reservations, and table management. Enjoy team communication on any language 

Operations

Enhance guest engagement with a personalized  pre-stay email, offering one-click access to a personal digital concierge—streamlining service bookings for an exceptional stay.

Guest Engagement

MAIC OS

Our Model can be based on Rooms or Modules depending on the Scope employed

Subscription

MAIC has modules for every aspect of your operations

Make your Guest engagement a memorable experience

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Germany

Roomgrid by icecreek GmbH

Roomgrid helps you regain control over your housekeeping and maintenance operations. With its role-based focus, Roomgrid adapts to your employees' needs, making it simpler and more efficient than ever to satisfy your guests with rooms in perfect shape.

The web-based app allows employees to log in easily via QR code from their desktop, tablet or smartphone without prior installation.

The app receives and updates live room status information and automatically calculates which rooms need to be cleaned as staying, leaving or longstay room based on booking information.

Live-sync with apaleo

Set custom cleaning intervals for longstay rooms, which Roomgrid recognizes either by booking duration or the rate plans stored in apaleo.

Detect longstay rooms

Based on the booking information from apaleo, Roomgrid automatically displays when bedsheets need to be changed for any room.

Know when bedsheets need to be changed

See the cleaning status of each room in real-time, let cleaners and checkers update rooms with one tap, and automatically assign your cleaners und checkers to all your dirty rooms.

Gain total control over cleaning processes

Let your team report defects as soon as they spot them. Assign defects to maintenance staff and track their progress.

Keep track of maintenance requirements

Who cleaned which room and when? How many rooms needed a second cleaning? Export reports as Excel sheets, so that never need to argue with external providers again.

Gain valuable insights through reports

Save money and protect the environment by letting guests cancel cleanings via their smartphone

Coming soon: Green Choice

Roomgrid

Our pro package including apaleo connection, cancellable on a monthly basis.

Monthly subscription

Our pro package including apaleo connection, cancellable on a yearly basis.

Yearly subscription

See the cleaning status of rooms and mark them as clean or dirty

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Quickly assign rooms to cleaners with one-click auto assignment

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Let external staff members login conveniently via QR codes

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Report and assign defects and track their status

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Gain valuable insights with Excel-ready cleaning reports

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Responsive layout that works on any device

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hotelkit GmbH

hotelkit is a Hotel Operations Platform that enables hotels to better connect their teams, improve internal communication and fully digitalize and simplify daily workflows! The solution is already used by 100,000 hotel employees across more than 2,500 hotels worldwide.

hotelkit´s solution for collaboration & service optimization makes handovers smoother, communication simpler, and guests happier. With hotelkit housekeeping, hotels benefit from digitalized processes, seamless interfaces to PMS, and real-time updates of the room status. 

With the help of Handovers and News, everyone can be quickly informed about changes and internal communication runs smoothly. Checklists and a Handbook enable consistent and comprehensive compliance with strict hygiene requirements. Digital repair orders and guest requests additionally facilitate collaboration. Delivering outstanding service has never been easier and now hoteliers can spend more time doing what they do best: making their guests happy.


Retrieve properties & reservations from Apaleo

hotelkit changes Unit Condition to allow houskeepers assign a proper condtion before or after the room cleaning.

Change unit/room status and condiction

Your team can create specific room cleaning routines based on the rate plans of the unit.

With the help of the communication tools, information can be conveyed transparently and in a targeted manner, – and made accessible to all via PC, tablet, or smartphone – regardless of location.

Optimized communication

The possibility to prioritize tasks enables employees to maintain an efficient overview and always stay on top of things.

Improved productivity

Daily workflows and recurring checklists can be digitally created and automatically assigned to employees. The digital collaboration platform allows you to track work progress in real time.

Accelerated workflows

Special moments occurring both inside and outside the daily work routine can be shared with the entire team across their very own social stream and chat.

Connected teams

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Breezeway

Breezeway’s award-winning property operations and guest experience platform helps thousands of hospitality operators increase operational efficiency, eliminate manual work, and boost service revenue. 

With our mobile app, tailored checklists, and automated workflows, operators can confidently believe every unit is guest-ready. Guest communication has never been easier with our Messaging, Guide, and Assist products. Breezeway is purpose-built to drive elevated guest interactions, ensure in-house issues are quickly resolved, increase guest satisfaction, and reduce the operational burden on your team.

When you connect Breezeway for the first time, all of your existing rooms in Apaleo will be added automatically.

Get rooms in real-time

When bookings are created or changed in Apaleo, those reservations will be created or updated in Breezeway in real-time.

Get bookings in real-time

When your property status changes to ‘Ready’ in Breezeway, it will automatically update the room status to ‘Clean’.

 Get room status in real-time

Automate scheduling to smartly assign the right job to the right person at the right time.

Automate task scheduling

Equip your staff with digital checklists and mobile apps for high-quality work and confidence in property-readiness. 

Eliminate hours of manual work

Organize guest communication  so you can send automatic guest messages, extend stays and boost reviews. 

Deliver a 5-star guest experience

Optimize your tech stack by syncing data from Apaleo, and integrate lock, IoT devices, guest amenities, and more.

Harness data from your systems

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detco GmbH

In a hectic day to day business its sometimes easy to forget the small but important details. myTraces, makes it easy for you to keep track of all the little tasks that go into running your hotel and  guarantee a smooth and pleasent stay for your guests!

With myTRACES you can view relevant traces centrally or at reservation level, allowing you to have a great overview on which traces are pending in the immediate future. The allocation of roles gives you the possibility to escalate tasks in time and guarantee a smooth and pleasent stay for your guests.

Creating traces will become routine with myTraces. Due to the ability to create templates, the most important traces can be created within minutes. For reoccuring traces it is even enough to create a trace once.

Key Features:

- fast loading times
- Export of current traces (PDF, Excel, CSV and a direct printer link)
- Filter and search options that allow you to selectively work through the correct trace
- Responsive design: device independent functionality
- View your already completed tasks
- Attach any file format to a trace
- Create new traces based on templates, that you can design
- Assignment of roles to tasks
- Hierarchical user rights based on apaleo roles
- Direct integration into your apaleo dashboard
- Easy to trial: month-by-month payment, no long-term tie in.

