Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

Revenue & distribution

Spain

Civitfun Hospitality

Check-in/out software integrated bidirectionally with PMS, payment gateways and locking systems. Automate your guest journey with a series of products that will streamline your reception, increase your revenue and improve your guests’ experience.

__Introduction__

Civitfun Hospitality is the hotel software that boosts hospitality companies to lead the digital transformation in the industry.

At Civitfun Hospitality we understand the needs of hoteliers. That is why we have designed a fully integrated and contactless solution with all the tools you need to join the hotel digital revolution.

From check-in to check-out, streamline your operational processes, reduce waiting times at the front desk and improve your guests' experience.

Hotel chains, medium and small hotels, hotels without reception, apartments... Automate efficiently every step of the guest, no matter the type of accommodation.

Our software is efficient, user-friendly and two-way integrated with Apaleo.


__What we do__

Our  9-product check-in/out suite is designed specifically for hoteliers and It is created to improve the productivity and efficiency of your accommodation:
 
-Contactless check-in: Automate your front desk and avoid queues.
-T-Paperless: Streamline workflows with the auto check-in app on tablet
-Payment protection and Door opening: Reduce fraud and allows the use of an electronic key.
-Upselling and Cross-selling: Improve the initial booking and the guest experience. 
-Guestlink: Automate all communications with your guests.
-Guest Registration: Accomplish with guest registration requirements.

__Advantages__

Integrated and secure online check-in / check-out. Easy to complete, customizable with your brand, integrated with PMS, encrypted and complying with the GDPR.
Automate all your reception processes, cut out paper and improve productivity in reception, providing a better service to your customers.
Complementary tool to the reception that solves the peak hours of the check-in / check-out time in the hospitality properties. Fully autonomous, multi-language, suitable for being used on any mobile device or tablet.



__Integrations__

Civitfun is certified with Apaleo, and integrated with many payment gateways and many digital door lockers brands. See more about our integration with Apaleo at Civitfun.com.

Retrieve properties & reservations from Apaleo

Application processes a payment and posts in Guest Account

Performing the payment

Check-out of a reservation

 Guests are able to choose their room during online check-in.

Room selection:

Guests can save time by scanning their ID or passport to automatically fill their data in and sign their hotel contract online in a fast and secure way

Document Scanner and Digital Signature:

 Confirm that the documentation provided by the guest during the online check-in process corresponds to the same person.

Identity Verification:

Create a survey that will allow you to get any additional data you need from guests prior to their arrival during the online check-in process.

Surveys:

Civitfun 

Standard Plan

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Kiosk & self-service check-in

Chekin

Chekin is an all-in solution that helps you saving time and money at any new booking by managing everything online: guests registration and identification, payments, remote access, data sending to authorities.

Thanks to the integration, Chekin is able to retrieve bookings information from apaleo and send automatically to the guests a request to register online prior arrival. They will do it all through a single online form:

- add their IDs details;
- sign the short rental agreement with home rules;
- pay the tourist tax and the deposit;
- verify their identity using biometrics identity verification system;
- in case you have a smart lock, they will automatically get the virtual key to access the property, doing a perfect self check-in.

All the data gathered will be sent automatically to the authorities if you're required to do it and used to generate the documentation required in your country, which will be stored in a secure way on the Chekin cloud.

Chekin gets the bookings per property to prvide the best Digital Registration Card experience.

Retrieve properties & reservations from apaleo

Chekin gives you a possibility to use Mobile Key or Phisical Key cutting mechanism (Key Cards).

Room Key functionality 

Optimize your profile management and the Check-In process by using the Passport/ID scanner.

Passport/ID scanning

Our online check-in tool is at the top of the market. Designed from minute one to provide your guests with a simple, fast and pleasant check-in experience.

Online Check-in

We verify the identity through our biometric comparison software, ensuring that the documentation provided corresponds to the person accessing your home.

Identity Verification

You can customize the rental contract by adding all the clauses you want. Your guests will be able to read and digitally sign it during online check-in.

Personalized rental contracts and digital sig

Your and your guest’s peace of mind. During online check-in, you can ask your guests to pay insurance or make a deposit, which will be blocked until after check-out.

Damage Protection and Deposits

Basic package 

Online/Onsite CheKin + guests registration + Identity Verification and Self CheKin

Full package

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Identity management systems

Germany

Apaleo GmbH

Increase your occupancy, get direct bookings, beat the competition, stay on top of local insights, and be connected to the GDS all from one simple and easy-to-use platform.

SiteMinder powers the world’s leading properties. Whether you are an independent property or part of a hotel chain, we help you stay focused on your guests while our automated systems take care of the rest! With the SiteMinder platform, you gain a complete and seamless experience managing your marketing and distribution strategy online. Our technology works in perfect harmony and gives you everything you need to acquire guests and free up more time to delight them.

- 1 login, 1 dashboard, 1 source of truth
- No commission
- 400+ distribution channels
- 35,000+ customers
- 87 million hotel reservations annually

Our robust Acquisition Platform consists of:

Channel Manager

SiteMinder is the world’s most powerful hotel channel manager, giving you incomparable reach and visibility online. Manage your rooms and rates on over 400 hotel booking channels, in real-time and reduce your dependency on third-party sales channels.

Online Hotel Booking Engine

SiteMinder’s high-converting TheBookingButton empowers you to capture direct bookings with zero commissions. Be instantly bookable through your hotel website and reduce your dependency on third-party sales channels.

Hotel Website Design

Boost direct bookings with a hotel website builder designed especially for you and your guests. SiteMinder’s smart and simple website design solution, Canvas, attracts travellers to your website, integrates seamlessly with our online booking engine, and is easy to use.

Hotel Business Intelligence

Our Hotel Business Intelligence solution, Prophet, makes marketing and business intelligence easy to understand. Maximise revenue with real-time insight into your hotel’s competition and performance.

Global Distribution System

Gain unparalleled sales and marketing support with one GDS and channel manager connection. You will gain unmatched exposure to guests with our unique combination of the hotel industry’s most powerful global distribution systems and a cloud-based channel manager.

The features supported by this connection include delivery of availivility, rates & inventory as well as restrictions  from Apaleo to your booking channels.

Delivery of ARI & restrictions

Automatic update of booking information from booking channels in Apaleo.

Creation & updates of bookings

Be seen on unlimited number of channels such as Booking.com, Expedia, Airbnb and Agoda as well as the GDS

Be seen on 500+ booking sites

Improve your efficiency with a single place to manage your distribution, reservations and payments.

Designed for speed & ease

Grow & adapt your business by making smarter pricing and distribution decisions thanks to our real-time insights.

Game changing insights

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SiteMinder

Pricing varies according to the number of rooms at your property.

Starting price

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A channel manager is a technology that takes care of connecting and automating a hotel's inventory distribution to multiple hotel booking sites synchronously. It enables hoteliers to manage availability, rates and reservations at the same time in a single system without needing to log-in and update your information in the different extranets. Thanks to a channel management system, hotels can list their inventory to hundreds of online booking portals such as OTAs (like Booking.com),Global Distribution Systems and alternative accommodation channels like Airbnb. Depending on the desired rules set by hoteliers, the channel manager will update all platforms in real-time based on a pooled inventory model. Pooled inventory is a modern principle enabling hotels, hostels and vacation rental companies to maximise occupancy while limiting the potential for overbookings. and other channels you need.

Channel managers

An internet booking engine (IBE) is a system that enables hotels to process online bookings directly and in real-time through their brand’s website. A modern and optimised booking engine should provide a seamless 3 to 4 step process where website visitors and future guests can review available room types and rates for specific dates. It should allow for credit card payments as well as potentially alternative payment methods such as PayPal and be compliant with PCI and PSD2 requirements.

Booking engines

HotelNetSolutions GmbH

Features at a glance:

- Simple and central administration of all portals
- Data management with multifunctional calendar
- Certified two-way connection to Apaleo
- Integrated statistics module
- Unlimited number of portals with two-way interfaces
- Concrete rate allocation per portal possible
- Automatic booking back transport
- Price flexibility and minimum price management
- Inheritance of prices
- Easy configuration of revenue management strategies
- Variety of security mechanisms
- Automatic reverse booking (two-way interface)
- Real-time synchronization
- E-mail notification in case of booking import and error transmission

Online booking portals (excerpt):
- Airbnb
- Booking.com
- Expedia
- fewo.de
- HRS/Hotel.de
- Tomas
- Trip.com (Ctrip)
- [alle Anbindungen](https://hotelnetsolutions.de/channel-manager/channelmanager-portalliste-2/)

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RateDistributor (HotelNetSolutions)

We charge a one-time setup fee and a fixed monthly fee. The amount is according to the size of the hotel and the total number of modules.

Rate Distributor CM

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With OnePageBooking 5.0 by HotelNetSolutions your guest will find the complete offer of your hotel on a single page: prices, availability, arrangements, extras.

Look forward to countless premium features for more direct bookings and more revenue per booking:
- Room booking
- Arrangement booking
- Show arrangements
- company portal
- Call-off allotments
- Booking code generator
- Individual extras
- Room comparison
- Offer comparison
- Unlimited number of rooms + offers
- Many payment methods (Paypal etc.) *
- Individual child management
- 15 currencies to choose from
- 15 languages to choose from *
- Newsletter entry, pre-|post-stay mail
- Mixed Rate
- Multiple rooms/rates in one booking
- Multiple travel dates in one booking
- Booking change
- Park booking
- Cancel prices
- Weather data in the calendar
- and much more, * optional against surcharge

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OnePageBooking (HotelNetSolutions)

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Sweden

Atomize AB

Headquartered in Sweden, Atomize helps hotels around the globe to maximize their revenue, by automatically setting the optimal price per room type. Used in more than 50 countries, across five continents, by properties in the wide range of 50 to 1250 rooms.

Atomize is known as an innovator and maverick in the revenue management software category. During 2019 Atomize was the first RMS to solve real-time price optimization which opens up huge possibilities for hotels to gain a competitive edge in their respective markets.

After only 2 years in the market, Atomize Revenue Management System was ranked number 1 on Hoteltechreport.com

- 24/7/365 real-time pricing – Prices are being automatically optimized, whenever demand changes, 365 days into the future.
- Save hours of valuable time – Atomize sophisticated and easy-to-use hotel revenue management system will increase your efficiency and save hours of manual work.
- 15-20 % revenue uplift – Atomize customer portfolio shows an average revenue uplift of 15% after 12 months.
The product works globally for Hotels of all sizes.

Atomize has a seamless 2-way integration with Apaleo that will unlock additional revenues and lower costs for Apaleo users through a concept called leam revenue management. It is extremely easy to connect Atomize to apaleo through the apaleo app store. 


Atomize 2-way integration 

 Atomize provides Apaleo users with live market insights and real-time rate suggestions in an easy-to-understand and highly actionable format. It is extremely easy to connect.

Live market insights and real-time rates

Atomize pulls data from mainly these data pillars;
1. Internal data from Apaleo such as reservations, availability changes, group allocations and cancellation rates. 
2. Rates and market intelligence data from OTA Insight (including competitor pricing and future market demand data). 

Data pillars

Increase your efficiency and save hours of manual work by eliminating tasks related to tactical pricing through automation.

Real-time price automation

Insights from future demand data helps you detect recovering demand before it shows on the books and enables the hotel to be more proactive

Stay ahead of your competition

Price different room types independently of each other based on actual demand. Room prices are automatically adjusted, when demand changes.

Sell rooms at the best price

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Atomize

Atomize offers an all-inclusive subscription plan starting from 499 euros per month.

Atomize Subscription Plan 

Multi property dashboard view in Atomize 

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The main dashboard presents your hotels main KPIs to keep track

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Calendar view shows recommended rates for all days into the futu

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A revenue management system (RMS), also sometimes referred to as yield management software, is a tool that helps to analyze, automate, and optimize a hotel’s pricing strategy in-real-time to increase revenue and ultimately profitability. The overall objective being in line with the basic principle of revenue management: offering the right product to the right customer at the right time for the right price on the right channel. By evaluating available data (of i.e. supply and demand, historical and market data) a Revenue management software provides and implements pricing recommendations for various room types, segments and channels. Recently, RMS providers have moved from on-premise to cloud-based applications that are delivered as Software as a Service, meaning that algorithms are constantly improved based on thousands of aggregated data points collected by vendors.

Revenue management systems

detco GmbH

Embed an irresistible booking process directly into your hotel website.

Our team has created the best possible collaboration between technical intelligence, carefully constructed UI and robust battle testing to produce a beautiful and fast Internet Booking Engine experience your guests will love.

Key Features

- Can be seamlessly embedded into your existing hotel website
- An intuitive, fast and smooth user experience persuades users to book direct
- Integration can be handled by your existing agency with guidance from our expert HTML+CSS integration team
- Our team of designers and developers are on hand to manage this on your agency’s behalf if necessary
- PCI compliant, including PSD2 3DSecure support
- Easy to trial: month-by-month payment, no long-term tie in. Minimum fee based on 50 rooms per month

Full Digital Agency Services

In addition to a fully integrated Apaleo Booking Engine, detco GmbH offers professional Hotel Website Design and specialist Hotel Digital Marketing Packages. Find out more.

The myIBE has a direct connection to apaleo. This allows you to manage your offers through apaleo on a day-to-day basis

direct apaleo connection

Make your property bookable from any device by providing an easy booking process on all devices

Mobile-first UI

Add your booking engine on your pages to peep your bookers on the same URL and increase conversion

Embed in-page

Choose colours, font & logos to create a smooth brand experience

Adapt to your brand

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myIBE by detco 

Scalable booking engine that integrates seamlessly with your website.
€50 per month minimum fee.

myIBE Standard

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France

Roomchecking

Roomchecking is a mobile solution for the hotel staff.

With Roomchecking you'll be able to :

- attribute rooms to cleaners with rules (credits, change sheets...)
- track the progress of cleaning in real time
- declare and track maintenance issues
- be alerted in real time for lost and found
- create audits
- create tasks to communicate with the team
- preventative maintenance


Reservations

Housekeeping

Organization

Productivity

RoomChecking

Standard Service 

Full Service

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Housekeeping Software is similar to staff communication & task management tools but goes a step further. It can be particularly beneficial to hotels with more than 100 rooms. These tools focus on the housekeeping department allowing the housekeeping manager to assign rooms to cleaning staff and monitor the advancement from each one out of a single dashboard. The great advantage is that these tools connect to the hotel’s PMS allowing the housekeeping manager to mark the room as clean in the PMS. When something is broken the housekeeping staff can directly alert the maintenance team and in addition, mark the room as out of service (OOS) in the PMS.

Housekeeping software

happyhotel

The happyhotel revenue and yield management system has a simple dashboard that supports the hotelier in the data analysis of the most important hotel KPI’s.

Hoteliers can achieve more revenue without a great deal of prior knowledge. The hotelier gets past, current and future values of:

- RevPar
- Occupancy
- ADR
- Revenue

Through the booking pace graph and on the books evaluation the hotelier can react to the current market conditions. Furthermore, the hotelier can review every day the important reports and get an alert if the values do not correspond with the budget.

happyhotel uses a special formula and an algorithm which gives the hotelier the best price recommendation for his hotel or each of the hotel segments and room types.

With an interface to apaleo, happyhotel gets all data to analyze the hotel. happyhotel facilitates the hotelier's life through automatic processes so that he can concentrate on other things.

happyhotel downloads inventory, rate plans, reservations for the past and future dates.

Get all property data

happyhotel will maximize your hotel revenue and update prices for most optimal price strategy.

Price update mechanism

happyhotel will calculate your optimal room price. Get exclusive price suggestions for your hotel based on occupancy, events, current demand and booking speed.

Price recommendations for more revenue

happyhotel compares different metrics with each other and supports you with exact evaluations of pickup, ADR, RevPar, occupancy, occupancy rates and sales.

Analyze your PMS data

Meaningful analysis of your revenue, occupancy, average daily rates and the RevPar. A further added value is the pickup calendar.


Freemium package

Free included, Price suggestions for 6 months one time per day, Autopilot, Unlimited user-defined dashboards & analytics, forecast, budgets.

Basic

Basic included, Price suggestions for the next 12 months four times per day, Automated import of events & school holidays, restrictions.

Standard

 Standard included, Price suggestions for the next 18 months twelve times per day, independent yielding rates, dynamic price intervals. 

Professional

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United Kingdom

Flexkeeping

Flexkeeping is the most comprehensive hotel housekeeping and staff collaboration software. It enables you to connect departments, resolve issues and organize workflow. Flexkeeping provides you with meaningful analytics that help you lower costs and increase guest satisfaction.

The main solutions include:

Housekeeping: automate schedules, update room statuses, conduct inspections and ensure spotless rooms

Maintenance: take a picture, report, track and fix issues around your hotel

Team Communication: keep all staff up to date, organize workflows, and improve team communication

Checklists & SOPs: access all checklists and SOPs, ensure consistent quality and efficient staff training

Analytics: get automated, meaningful data to optimize your operations and lower costs

Your team can create specific room cleaning routines based on the rate plans of the unit

Adapt cleaning patterns based on rate plans

New charge posting

Flexkeeping performs the unit conditions/status.

Modify room status

1h/room

350%

2-3x

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The onboarding fee will be fully refunded in case you decide that Flexkeeping isn't the right fit for you.

Less than 100 rooms

More than 100 rooms

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From distribution to guest journey journey and staff collaboration software, discover a range of apps which are perfectly suited for the needs a selected-service hotels.

For selected service hotels

Civitfun

Chekin

SiteMinder

RateDistributor (HotelNetSolutions)

OnePageBooking (HotelNetSolutions)

Atomize

myIBE by detco

Roomchecking

happyhotel

Flexkeeping

D-EDGE

AdriaScan

straiv

GuestRevu

BlueID

Channelswitch (DIRS21)

Direct Booking (DIRS21)

Häfele - DIALOCK

Easyway

RevControl

char pmslink keycard

TrustYou CXP

hotelkit

Hotelbird

FLYR for Hospitality

myGuestMailing by detco