Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

AI-powered

Revenue management

Distribution

Spain

Civitfun Hospitality

Check-in/out software integrated bidirectionally with PMS, payment gateways and locking systems. Automate your guest journey with a series of products that will streamline your reception, increase your revenue and improve your guests’ experience.

__Introduction__

Civitfun Hospitality is the hotel software that boosts hospitality companies to lead the digital transformation in the industry.

At Civitfun Hospitality we understand the needs of hoteliers. That is why we have designed a fully integrated and contactless solution with all the tools you need to join the hotel digital revolution.

From check-in to check-out, streamline your operational processes, reduce waiting times at the front desk and improve your guests' experience.

Hotel chains, medium and small hotels, hotels without reception, apartments... Automate efficiently every step of the guest, no matter the type of accommodation.

Our software is efficient, user-friendly and two-way integrated with Apaleo.


__What we do__

Our  9-product check-in/out suite is designed specifically for hoteliers and It is created to improve the productivity and efficiency of your accommodation:
 
-Contactless check-in: Automate your front desk and avoid queues.
-T-Paperless: Streamline workflows with the auto check-in app on tablet
-Payment protection and Door opening: Reduce fraud and allows the use of an electronic key.
-Upselling and Cross-selling: Improve the initial booking and the guest experience. 
-Guestlink: Automate all communications with your guests.
-Guest Registration: Accomplish with guest registration requirements.

__Advantages__

Integrated and secure online check-in / check-out. Easy to complete, customizable with your brand, integrated with PMS, encrypted and complying with the GDPR.
Automate all your reception processes, cut out paper and improve productivity in reception, providing a better service to your customers.
Complementary tool to the reception that solves the peak hours of the check-in / check-out time in the hospitality properties. Fully autonomous, multi-language, suitable for being used on any mobile device or tablet.



__Integrations__

Civitfun is certified with Apaleo, and integrated with many payment gateways and many digital door lockers brands. See more about our integration with Apaleo at Civitfun.com.

Retrieve properties & reservations from Apaleo

Application processes a payment and posts in Guest Account

Performing the payment

Check-out of a reservation

 Guests are able to choose their room during online check-in.

Room selection:

Guests can save time by scanning their ID or passport to automatically fill their data in and sign their hotel contract online in a fast and secure way

Document Scanner and Digital Signature:

 Confirm that the documentation provided by the guest during the online check-in process corresponds to the same person.

Identity Verification:

Create a survey that will allow you to get any additional data you need from guests prior to their arrival during the online check-in process.

Surveys:

Civitfun 

Standard Plan

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Kiosk & self-service check-in

Chekin

Chekin helps hotels and vacation rental managers automate the entire check-in process, from booking confirmation to check-out. With over 50,000 client properties worldwide, Chekin helps streamline operations, save time, enhance guest satisfaction, and generate additional revenue.     
                                                         
Designed to enhance and simplify the check-in experience, Chekin offers features such as guest registration and identification, remote access, sending guest information to the police, online deposits, upselling, and much more.

Provide an elevated guest experience at your property by eliminating long lines and the need for guests to download apps for check-in. Instead, offer a seamless online check-in process with remote access through digital keys.

Enhance the guest experience

With Chekin, automate operations to save time. Moreover, utilize the upselling functionality to offer additional services, generating extra revenue per booking.

Save 87% of your time and boost revenue 

Chekin safeguards your property against potential damages, fraud, or identity theft. Be assured by your guests and avoid fines for non-compliance with legal requirements.

Protect your properties against potential damage

Avoid paperwork and long waits to register your guests. Collect their data quickly through the online registration link. Our online check-in is completely customizable, allowing you to add your logo, 

A Branded Online check-in experience

At Chekin, we collaborate with a wide network of local authorities around the world to ensure that the creation and reporting of guest registration slips, as well as the storage of data required by la

Avoid Penalties: Be Legally Compliant

Unexpected events can occur, and it's important to be prepared. Chekin offers a variety of protection options:
Online Deposits: You decide the amount and type of deposit. Once confirmed that there is 

Protected against potential property damage

Boost your income by offering customizable experiences for guests. Our clients have seen a 35% income increase. Most frequently sold services include pet-friendly options, late check-out, early check-

Additional Income with Upselling

Online/Onsite check-in guests registration

Basic package 

Basic package + identity verification, fully cuomstizable guest app, tourist taxes and remote access 

Full package

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Chekin 2

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An upselling platform allows for strategic and segmented up-selling of ancillary products and services to hotel guests. Either after a guest’s hotel room booking and before their arrival, or during their stay by giving them access to a platform promoting various, personalised options such as room upgrades or specific services such as rental bikes, a spa treatment or a restaurant reservation. Ultimately this can lead to incremental revenues generated for the hotel and a better guest experience created for the guest, thanks to personalised offerings of a relevant product at the right time.

Upselling & upgrading platforms

Legal environment 

Germany

Apaleo GmbH

Increase your occupancy, get direct bookings, beat the competition, stay on top of local insights, and be connected to the GDS all from one simple and easy-to-use platform.

SiteMinder powers the world’s leading properties. Whether you are an independent property or part of a hotel chain, we help you stay focused on your guests while our automated systems take care of the rest! With the SiteMinder platform, you gain a complete and seamless experience managing your marketing and distribution strategy online. Our technology works in perfect harmony and gives you everything you need to acquire guests and free up more time to delight them.

- 1 login, 1 dashboard, 1 source of truth
- No commission
- 400+ distribution channels
- 35,000+ customers
- 87 million hotel reservations annually

Our robust Acquisition Platform consists of:

Channel Manager

SiteMinder is the world’s most powerful hotel channel manager, giving you incomparable reach and visibility online. Manage your rooms and rates on over 400 hotel booking channels, in real-time and reduce your dependency on third-party sales channels.

Online Hotel Booking Engine

SiteMinder’s high-converting TheBookingButton empowers you to capture direct bookings with zero commissions. Be instantly bookable through your hotel website and reduce your dependency on third-party sales channels.

Hotel Website Design

Boost direct bookings with a hotel website builder designed especially for you and your guests. SiteMinder’s smart and simple website design solution, Canvas, attracts travellers to your website, integrates seamlessly with our online booking engine, and is easy to use.

Hotel Business Intelligence

Our Hotel Business Intelligence solution, Prophet, makes marketing and business intelligence easy to understand. Maximise revenue with real-time insight into your hotel’s competition and performance.

Global Distribution System

Gain unparalleled sales and marketing support with one GDS and channel manager connection. You will gain unmatched exposure to guests with our unique combination of the hotel industry’s most powerful global distribution systems and a cloud-based channel manager.

The features supported by this connection include delivery of availivility, rates & inventory as well as restrictions  from Apaleo to your booking channels.

Delivery of ARI & restrictions

Automatic update of booking information from booking channels in Apaleo.

Creation & updates of bookings

Be seen on unlimited number of channels such as Booking.com, Expedia, Airbnb and Agoda as well as the GDS

Be seen on 500+ booking sites

Improve your efficiency with a single place to manage your distribution, reservations and payments.

Designed for speed & ease

Grow & adapt your business by making smarter pricing and distribution decisions thanks to our real-time insights.

Game changing insights

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SiteMinder

Pricing varies according to the number of rooms at your property.

Starting price

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A channel manager is a technology that synchronizes a hotel’s inventory across multiple booking sites, allowing hoteliers to manage availability, rates, and reservations from one system. This eliminates the need to log into each booking platform individually. By listing inventory on various channels, such as OTAs (e.g., Booking.com, Expedia), Global Distribution Systems, and sites like Airbnb, a channel manager automatically updates all platforms in real-time based on a pooled inventory model. This model helps maximize occupancy and reduces the risk of overbooking.

Channel managers

An internet booking engine (IBE) is a system that enables hotels to process online bookings directly and in real-time through their brand’s website. A modern and optimised booking engine should provide a seamless 3 to 4 step process where website visitors and future guests can review available room types and rates for specific dates. It should allow for credit card payments as well as potentially alternative payment methods such as PayPal and be compliant with PCI and PSD2 requirements.

Booking engines

HotelNetSolutions GmbH

Features at a glance:

- Simple and central administration of all portals
- Data management with multifunctional calendar
- Certified two-way connection to Apaleo
- Integrated statistics module
- Unlimited number of portals with two-way interfaces
- Concrete rate allocation per portal possible
- Automatic booking back transport
- Price flexibility and minimum price management
- Inheritance of prices
- Easy configuration of revenue management strategies
- Variety of security mechanisms
- Automatic reverse booking (two-way interface)
- Real-time synchronization
- E-mail notification in case of booking import and error transmission

Online booking portals (excerpt):
- Airbnb
- Booking.com
- Expedia
- fewo.de
- HRS/Hotel.de
- Tomas
- Trip.com (Ctrip)
- [alle Anbindungen](https://hotelnetsolutions.de/channel-manager/channelmanager-portalliste-2/)

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RateDistributor (HotelNetSolutions)

We charge a one-time setup fee and a fixed monthly fee. The amount is according to the size of the hotel and the total number of modules.

Rate Distributor CM

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OnePageBooking 6 welcomes guests in full size. There has never been so much room for individuality on a booking page. At the same time, the booking page has managed to become even more compact. One of the most striking innovations: The price calendar now shows two months at once. If the guest stays longer, the view grows dynamically to six months. 

There have also been improvements, updates and new functions in all other areas: With just a few clicks, hoteliers create a separate booking page for each combination of room category and rate – turning OnePageBooking into a landing page for targeted marketing campaigns. Quick views reveal all room details already in the overview and even non-bookers have been thought of: Half-completed booking sections can now be saved and shared with friends even more easily.

Full screen view, with price calendar or the compact view. Hoteliers decide for themselves how they want to welcome their guests.

The Entry

OnePageBooking 6 helps guests find the perfect room. Simply add several rooms to the comparator and the most important differences can be seen via column view.

The Room Comparator

One click and the calendar opens with all from-prices and availabilities thanks to the calendar drop-down. Guests who prefer to type in their travel time manually can do the same.

The Calendar

OnePageBooking 6 is completely customised to the corporate identity of the hotel. The Internet Booking Engine integrates seamlessly into your website. Guests will not notice any difference.

Customised presentation

We know that no two hotels are the same. Each has different needs, each has different target groups that need to be addressed. That's why we provide you with countless setting options. 

(Almost) anything is possible.

Book on just one page. Plus intelligent features that don't bore your guests, but make booking fun. The majority of our hotel customers achieve a higher conversion after switching to OnePageBooking 6.

Increase conversion

A simple room booking is no longer enough for many users. And rightly so. Whether extras, a better room category or travel cancellation insurance - OnePageBooking 6 thinks about upselling. 

Upselling

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OnePageBooking (HotelNetSolutions)

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Sweden

Atomize AB

At Atomize, we offer more than just a revenue management software; we provide a next-generation revenue platform that integrates machine learning and AI capabilities. Designed for forward-thinking hoteliers, Atomize transforms complex market data into actionable insights, offering optimal pricing in real time, up to two years into the future. Our RMS doesn’t just automate pricing—it learns from it.

The Atomize application forecasts demand and automates price optimization, thereby lowering costs and improving margins. It is an innovative Revenue Management Software (RMS) provider for hoteliers who want to do more with less. Atomize’s focus is to maximise room revenue, by automatically setting the optimal rates.

By harnessing the power of big data and machine learning, Atomize is the first RMS to provide real-time price optimization. Unlocking huge revenue opportunities and giving hotels the competitive edge in their respective markets.

Atomize’s application is a clear demonstration that a modern sophisticated tech solution doesn’t have to be complex and expensive to operate. Through automation Atomize is helping hotels, large and small, thrive with fewer staff resources. Atomize has a global footprint with customers in over 50 countries, ranging from 40 to 1,250 rooms per hotel. Atomize customer portfolio shows an average revenue uplift of 15%-20% after 12 months.

Atomize has a seamless 2-way integration with Apaleo that will unlock additional revenues and lower costs for Apaleo users through a concept called leam revenue management. It is extremely easy to connect Atomize to apaleo through the apaleo app store. 


Atomize 2-way integration 

 Atomize provides Apaleo users with live market insights and real-time rate suggestions in an easy-to-understand and highly actionable format. It is extremely easy to connect.

Live market insights and real-time rates

Atomize pulls data from mainly these data pillars;
1. Internal data from Apaleo such as reservations, availability changes, group allocations and cancellation rates. 
2. Rates and market intelligence data from OTA Insight (including competitor pricing and future market demand data). 

Data pillars

Increase your efficiency and save hours of manual work by eliminating tasks related to tactical pricing through automation.

Real-time price automation

Atomize is completely device agnostic and can be used on your computer, tablet or phone. 

Device agnostic, mobile first design

Price different room types independently of each other based on actual demand. Room prices are automatically adjusted, when demand changes.

Independent room type yielding 

Atomize adjusts the importance of various factors, such as demand, competition, seasonality, and customer behavior, in real-time to determine the optimal room rates.

Dynamic weight balancing of data inputs

Atomize

Atomize offers an all-inclusive subscription plan starting from 499 euros per month.

Atomize Subscription Plan 

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A revenue management system (RMS), also sometimes referred to as yield management software, is a tool that helps to analyze, automate, and optimize a hotel’s pricing strategy in-real-time to increase revenue and ultimately profitability. The overall objective being in line with the basic principle of revenue management: offering the right product to the right customer at the right time for the right price on the right channel. By evaluating available data (of i.e. supply and demand, historical and market data) a Revenue management software provides and implements pricing recommendations for various room types, segments and channels. Recently, RMS providers have moved from on-premise to cloud-based applications that are delivered as Software as a Service, meaning that algorithms are constantly improved based on thousands of aggregated data points collected by vendors.

Revenue management systems

detco GmbH

Embed an irresistible booking process directly into your hotel website.

Our team has created the best possible collaboration between technical intelligence, carefully constructed UI and robust battle testing to produce a beautiful and fast Internet Booking Engine experience your guests will love.

Key Features

- Can be seamlessly embedded into your existing hotel website
- An intuitive, fast and smooth user experience persuades users to book direct
- Integration can be handled by your existing agency with guidance from our expert HTML+CSS integration team
- Our team of designers and developers are on hand to manage this on your agency’s behalf if necessary
- PCI compliant, including PSD2 3DSecure support
- Easy to trial: month-by-month payment, no long-term tie in. Minimum fee based on 50 rooms per month

Full Digital Agency Services

In addition to a fully integrated Apaleo Booking Engine, detco GmbH offers professional Hotel Website Design and specialist Hotel Digital Marketing Packages. Find out more.

The myIBE has a direct connection to apaleo. This allows you to manage your offers through apaleo on a day-to-day basis

direct apaleo connection

Make your property bookable from any device by providing an easy booking process on all devices

Mobile-first UI

Add your booking engine on your pages to peep your bookers on the same URL and increase conversion

Embed in-page

Choose colours, font & logos to create a smooth brand experience

Adapt to your brand

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myIBE by detco 

Scalable booking engine that integrates seamlessly with your website.
€50 per month minimum fee.

myIBE Standard

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France

Roomchecking

Roomchecking is a mobile solution for the hotel staff.

With Roomchecking you'll be able to :

- attribute rooms to cleaners with rules (credits, change sheets...)
- track the progress of cleaning in real time
- declare and track maintenance issues
- be alerted in real time for lost and found
- create audits
- create tasks to communicate with the team
- preventative maintenance


Reservations

Housekeeping

Organization

Productivity

RoomChecking

Standard Service 

Full Service

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Housekeeping Software is similar to staff communication & task management tools but goes a step further. It can be particularly beneficial to hotels with more than 100 rooms. These tools focus on the housekeeping department allowing the housekeeping manager to assign rooms to cleaning staff and monitor the advancement from each one out of a single dashboard. The great advantage is that these tools connect to the hotel’s PMS allowing the housekeeping manager to mark the room as clean in the PMS. When something is broken the housekeeping staff can directly alert the maintenance team and in addition, mark the room as out of service (OOS) in the PMS.

Housekeeping & Staff collaboration

happyhotel

The happyhotel revenue and yield management system has a simple dashboard that supports the hotelier in the data analysis of the most important hotel KPI’s.

Hoteliers can achieve more revenue without a great deal of prior knowledge. The hotelier gets past, current and future values of:

- RevPar
- Occupancy
- ADR
- Revenue

Through the booking pace graph and on the books evaluation the hotelier can react to the current market conditions. Furthermore, the hotelier can review every day the important reports and get an alert if the values do not correspond with the budget.

happyhotel uses a special formula and an algorithm which gives the hotelier the best price recommendation for his hotel or each of the hotel segments and room types.

With an interface to apaleo, happyhotel gets all data to analyze the hotel. happyhotel facilitates the hotelier's life through automatic processes so that he can concentrate on other things.

happyhotel downloads inventory, rate plans, reservations for the past and future dates.

Get all property data

happyhotel will maximize your hotel revenue and update prices for most optimal price strategy.

Price update mechanism

happyhotel will calculate your optimal room price. Get exclusive price suggestions for your hotel based on occupancy, events, current demand and booking speed.

Price recommendations for more revenue

happyhotel compares different metrics with each other and supports you with exact evaluations of pickup, ADR, RevPar, occupancy, occupancy rates and sales.

Analyze your PMS data

Meaningful analysis of your revenue, occupancy, average daily rates and the RevPar. A further added value is the pickup calendar.


Freemium package

Free included, Price suggestions for 6 months one time per day, Autopilot, Unlimited user-defined dashboards & analytics, forecast, budgets.

Basic

Basic included, Price suggestions for the next 12 months four times per day, Automated import of events & school holidays, restrictions.

Standard

 Standard included, Price suggestions for the next 18 months twelve times per day, independent yielding rates, dynamic price intervals. 

Professional

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Analytics & business intelligence

United Kingdom

Flexkeeping

Flexkeeping is the most comprehensive hotel housekeeping and staff collaboration software. It enables you to connect departments, resolve issues and organize workflow. Flexkeeping provides you with meaningful analytics that help you lower costs and increase guest satisfaction.

The main solutions include:

Housekeeping: automate schedules, update room statuses, conduct inspections and ensure spotless rooms

Maintenance: take a picture, report, track and fix issues around your hotel

Team Communication: keep all staff up to date, organize workflows, and improve team communication

Checklists & SOPs: access all checklists and SOPs, ensure consistent quality and efficient staff training

Analytics: get automated, meaningful data to optimize your operations and lower costs

From distribution to guest journey journey and staff collaboration software, discover a range of apps which are perfectly suited for the needs a selected-service hotels.

For selected service hotels

Civitfun

Chekin

SiteMinder

RateDistributor (HotelNetSolutions)

OnePageBooking (HotelNetSolutions)

Atomize

myIBE by detco

Roomchecking

happyhotel

Flexkeeping

D-EDGE

AdriaScan

straiv

GuestRevu

BlueID

Channelswitch (DIRS21)

Direct Booking (DIRS21)

Häfele - DIALOCK

RevControl

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TrustYou CXP

hotelkit

Hotelbird

FLYR for Hospitality

myGuestMailing by detco