Germany

CODE2ORDER GmbH

CODE2ORDER enables hotels to make the entire stay a digital experience for hotel guests. With the solutions by CODE2ORDER, hotels accompany guests along the entire GuestJourney - from the first booking, through the stay, including digital check-in and check-out, to the next direct booking. All hotel information, services and offers are available and bookable for every guest at any time and place.

The solutions enable a quick and easy access via any device, without additional apps and tablets. Currently, more than 1,900 brand, individual and chain hotels in over 26 countries rely on this advanced solution.

Your advantages:

- Offer active guest communication
- Automate internal work processes
- Expand upsell potential
- Improve hotel ratings

Our solutions:

- Digital Guest Service / Guest Directory (Web App)
- Mobile Check-in and Check-out / Digital Registration Form (Web App)
- Journey Mailing (E-Mail Marketing for Hotels)

Email and SMS sending built-in functions increase communication with your Guests.

Communication with Guests

Go paperless with CODE2ORDER and enjoy the Digital Registration Card functionality.

Digital Registration Card

Make sure your operations run smoothly with handy Check-In and Check-Out. Additionally the payment processing will increase efficiency and security of your guests.

Check-In, Check-Out and payments...

CODE2ORDER-straiv

straiv by CODE2ORDER

This package offers you a high-performance guest service system for hotel information and services.

This packages enables guests to fill out the registration form legally compliant and check out from their phone.

Check In/Out

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A guest app, or application, is a type of software that enables hotel guests to perform specific tasks such as online check-in or purchasing upsells, and access diverse information like the WIFI code or opening hours of outlets. These apps can be accessed by downloading them on app stores or by browsing a specific URL link. Downloaded apps are called mobile apps, while browser-based apps are referred to as web apps or PWA (progressive web apps).


Guest apps

Contactless check-in

Spain

Chekin

Chekin is an all-in solution that helps you saving time and money at any new booking by managing everything online: guests registration and identification, payments, remote access, data sending to authorities.

Thanks to the integration, Chekin is able to retrieve bookings information from apaleo and send automatically to the guests a request to register online prior arrival. They will do it all through a single online form:

- add their IDs details;
- sign the short rental agreement with home rules;
- pay the tourist tax and the deposit;
- verify their identity using biometrics identity verification system;
- in case you have a smart lock, they will automatically get the virtual key to access the property, doing a perfect self check-in.

All the data gathered will be sent automatically to the authorities if you're required to do it and used to generate the documentation required in your country, which will be stored in a secure way on the Chekin cloud.

Chekin gets the bookings per property to prvide the best Digital Registration Card experience.

Retrieve properties & reservations from apaleo

Chekin gives you a possibility to use Mobile Key or Phisical Key cutting mechanism (Key Cards).

Room Key functionality 

Optimize your profile management and the Check-In process by using the Passport/ID scanner.

Passport/ID scanning

Basic package 

Online/Onsite CheKin + guests registration + Identity Verification and Self CheKin

Full package

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Identity management systems

Civitfun Hospitality

Online Check-in and Check-out software for hotels, hostels, and vacation rentals integrated with your PMS. No hardware, simple & Secure.

__Introduction__

Now more than ever, it is time to take advantage of the benefits of using online check-in / check-out. With Civitfun Online Chek-in / Check-out, the guests will have formalized their check-in and check-out, and the hotel will be able to organize their arrival in advance.

Making easier the reception day all over the world

Agile, integrated with your PMS, designed for receptions with high mobility and totally responsive, since you can use it through mobile devices without installing any APP.

__What we do__

Check-in process digitalization with document scanning, digital signature, and PMS Integration.
Enriched Check-in process: Check-in with door opening, payment, room assignment, upgrade, upselling, and check-out
Check-out process
Keep on innovating in the check-in / check-out process. The best is yet to come.

__Advantages__

- Offer your guests an integrated and secure online check-in / check-out
- Very easy to complete, customizable with your brand, integrated with PMS, encrypted and complying with the GDPR.
- More than a product, more than a channel
- It is a complementary tool to the reception that solves the peak hours of the check-in / check-out time in the hospitality properties. Fully autonomous, multi-language, suitable for been used on any mobile device or tablet.

__Online Check-in features__

Pay: Guest can pay their booking during the check-in process. At the PMS, the booking is marked as “paid” and the money is sent over to your own bank account, through your own payment gateway. Also, includes the touristic tax payments.
See contracts: Guest can check its contact before the arriving day.
Sign: Guest can sign their hotel contract, our solution is compliance with any local or European regulation on data protection (EU) Nº 910/2014.

__Integrations__

Civitfun is certified with Apaleo, and integrated with 10 payment gateways and 6 digital door lockers brands. See more about our integration with Apaleo at Civitfun.com.

application processes a payment and posts in Guest Account

Performing the payment

Check-out of a reservation

Civitfun

Standard Plan 

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Abitari

Abitari Kiosk is a new kiosk concept that will allow you to turn a tablet into an elegant self check-in and check-out kiosk.

This model allows any establishment to have its own check-in kiosk with an investment of up to 90% lower than the rest of the market solutions.

All plans include Abitari Locks Connector.

Connect Abitari Kiosk to your apaleo account now and start enjoying your check-in kiosk today.

abitari

Abitari Kiosk

Self check-in for online paid reservations
* Hardware required

Basic plan

Basic plan plus:
- Self check-out
- Invoice Request
- Card payments
* Hardware required

Complete plan 

Complete plan plus:
- Walk-in
- Cross selling
- White Label
* Hardware required

Pro plan

Abitari 1 Kiosk

Abitari 2 Kiosk

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Roommatik

Roommatik self check-in kiosks allow you to have a fully automated 24/7 reception.

Roommatik offers different solutions to speed up the check-in process: from small products that helps traditional reception desk to self-check-in kiosks, which perform the entire process autonomously. Roommatik designs, develops and manufactures its products therefore it can offer a bespoke solution.

Walk-in guests can themselfs make a new reservation, pay and check-in.

Reservation creation for walk-ins

Guests will enjoy clear, smooth check-in and make a payment for their reservation hassle-less.

Smooth check-in with payment capability.

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BetterSpace

Check-in comfortably, even if the reception is not occupied or there is already a queue lining up in front of the reception desk. With the check-in terminal, your guests not only check in quickly, but with better.guests, you also provide your guests important information directly at the check-in. In addition, the intuitive check-in process offers targeted up- and cross-selling opportunities without being intrusive.

Your advantages at a glance:
- 15″ or 22″ touchscreen
- Comfortable and easy check-in and check-out
- Including payment
- Encoding keycards
- Elegant tabletop stand
- Integrated QR code reader
- Expandable with key card encoders from your door locking system supplier
- Connection via LAN or WiFi

Assit yout guest with a self Check-In and Check-out terminal which fully supports payments

From Check-In to Check-Out

Betterspace

better.guest Check-In Terminal

Hardware Check-In Terminal including better.guest software & set up
- Check-In
- Check-Out
- Payment
- Encoding key cards
- Upselling

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Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

Revenue & distribution

For serviced apartments

For selected service hotels

Create a digital customer journey

Streamline staff communication

Optimise your pricing

For independent hotels

For full service hotels

An instant guest messaging platform is a software application that supports hotels in engaging with guests through various direct communication channels (Facebook messenger, SMS, iMessage, WeChat, Whatsapp, etc…). Such platforms allow hotels to reach guests on their preferred channel in real-time to send manual or automated messages (e.g. checking information or upselling offers) and receive requests. With guest messaging software, hotels will have all conversations from various sources aggregated and centralised in one place.

Guest messaging platforms

A mobile key is a solution that enables authorised devices (staff and guests mobiles and wearables) to access specific secured access points within a property. These solutions (device and door locks) can be powered by various technologies including RFID, Bluetooth, and WiFi depending on the use case. Mobile keys eliminate the need for guests to check-in at the front desk as they come with a mobile or web application, which also, generally, takes care of the administrative processes around check-in. This technology works by generating an encrypted digital key that is sent to guests’ mobile devices which will be configured to work for the length of their stay. Hotel operators, depending on the chosen technology, will be able to make other areas of the property available to guests at specific times and dates (gym, spa, and other outlets), in real-time.

Mobile key & keyless Entry

In-room tablets create a new way for guests to interact with the hotel, their room, and the destination. They allow hotels to provide a digital hotel directory to guests for them to access information, interactive maps, room-service ordering, bookable services, chat with the front desk, news, weather, and more. Some in-room tablet providers can also integrate domotics features so guests can manage the room environment like lighting, temperature, and music as well as control the TV.

In-room tablets

In-room control

The system for your guests to watch channels or connect their personal devices to the big screen and enjoy TV as they are used to: Live, on-demand or through their favourite streaming apps such as Netflix.