Germany

straiv GmbH

straiv enables hotels to make the entire stay a digital experience for hotel guests. With the solutions by straiv, hotels accompany guests along the entire Guest Journey - from the first booking, through the stay, including digital check-in and check-out, to the next direct booking. 
All hotel information, services and offers are available and bookable for every guest at any time and place.

The solutions enables a quick and easy access via any device, without additional apps and tablets. Currently, more than 3.000 brand, individual and chain hotels in over 29 countries rely on this advanced solution. And also more than 200 apaleo installs happened already. 

Advantages:

- Offer active guest communication
- Automate internal work processes
- Expand upsell potential
- Improve hotel ratings
- Hotel guests benefit from a quick, easy and contactless service via their own smartphone
- No app download required

Our solutions:

- Digital guest service / guest directory (web app)
- Self-service kiosks
- Mobile check-in and check-out / digital registration form (web app)
- Journey messaging (automated guest messaging)
- Mobile door opening

Make sure your operations run smoothly with handy check-in and check-out. Additionally the payment processing will increase efficiency and security of your guests.

Self Check-in/out and integrated payment

Email and SMS sending built-in functions increase communication with your guests.

Communication with Guests

Go paperless with straiv and enjoy the Digital Registration Form functionality.

Digital Registration Form

Hotel guests benefit from fast, easy and contactless service using their own smartphone or a self-service kiosk.This saves time and eliminates queues at check-in. No app download required!


Self Check-In/Out with integrated payment

Use our automated mailing with e.g. booking confirmation, fill out registration card or check-in now available. The registration card will be filled out in advance by the guest and it is paperless. 

Automate internal work processes

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This packages enables guests to fill out the registration form legally compliant and check out from their phone.

Check-in/out starting at

Journey Messaging starting at

This package offers you a high-performance guest service system for hotel information and services.

Guest Directory starting at

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Empower guests with a seamless, self-service experience from booking to checkout. Whether through a mobile app or web-based platform, enable online check-in, upselling, and instant access to hotel information—all at their fingertips. Enhance convenience, boost engagement, and create a frictionless stay.


Digital Guest Journey

Speed up arrivals and enhance guest convenience with self-service check-in solutions. Allow guests to check in, pick up room keys, and complete payments effortlessly at kiosks—reducing wait times and freeing up staff to focus on hospitality. A seamless, contactless experience from arrival to departure.

Kiosk & self-service check-in

Hotelbird 

Hotelbird has transformed the guest experience in hospitality with over 130.000 contracted hotel rooms in 29 european countries, 3 service channels for guests and over 50 interfaces to the leading system providers in the hotel industry. 

Our mission is to provide hotel companies with core technology for a seamless and digital guest experience to enhance operational success.  
We accompany your guests before arrival, during their stay, and after departure. All interactions with the hotel can be digitally mapped and integrated into your existing guest communication.  

Hotelbird collaborates with leading hotel chains in Europe, including Achat Hotels, Amano Hotels, Atlantic Hotels, Best Western Hotels, Brera Apartments, Dorint Hotels, Falkensteiner Hotels, Great2Stay, Smartments, IHG Hotels, Koncept Hotels, Lindner Hotels, MEININGER Hotels, Motel One, Super 8 Hotels or Welcome Hotels. 


Hotelbird lets guests check in/out digitally via their mobile devices, eliminating reception queues. Full Apaleo integration automates data transfer, reducing staff workload and ensuring accuracy. This streamlined process offers flexibility and convenience, even without a dedicated app.

Digital Check-In/Out

Keep guests engaged with our guest communication & digital guest folder. Inform about events, promotions, and offers via automated & personalized emails & push notifications. The folder includes a direct booking link, hotel details & more.Strengthen customer loyalty with this communication channels.

Digital Guest Communication & Guest Folder

Our digital key lets guests access rooms instantly, eliminating physical keys. Guests can complete payment before check-in or during check-out & guests can split expenses (private/business). It supports a fully digital 24/7 reception and we customize the digitization level to fit your hotel's needs.

Digital Door Opening & Payment Solutions

Hotelbird offers guests web, app, terminal, and Progressive Web App interaction channels. Our Open API ensures seamless integration with your existing systems for a cohesive digital experience.

Multi-Channel Guest Interaction

Our interfaces support bidirectional data communication for seamless integration with lock and payment systems. This ensures real-time updates and streamlined operations, enhancing overall efficiency.

Bidirectional Interfaces 

Hotelbird transforms the hotel stay into a modern, efficient experience. Our digital solutions ensure a seamless journey from check-in to check-out, reducing wait times and boosting guest satisfaction

Enhanced Digital Guest Experience 

Our full integration with Apaleo PMS streamlines hotel operations, automates processes, and enhances guest experiences, simplifying tasks for staff and ensuring a smooth, hassle-free stay for guests.

Comprehensive Apaleo Integration 

Hotelbird

- Digital guest ident
- Vaccination proof
- Digital registration form
- Digital check-in/out
- Online guest directory
- Digital payment


Professional package

Digital: guest ident, registration form, check-in/out,  guest folder, Online payment, Key (Guest Communication Modul is not included)

Professional Plus Package

By streamlining the check-in process, our Digital Check-in module enhances guest satisfaction while optimizing operational efficiency.

Digital Check-in 

Easily inform guests about special events, promotions, and personalized offers via automated emails and push notifications. 

Guest Communication starting at 

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Spain

Civitfun Hospitality

Check-in/out software integrated bidirectionally with PMS, payment gateways and locking systems. Automate your guest journey with a series of products that will streamline your reception, increase your revenue and improve your guests’ experience.

__Introduction__

Civitfun Hospitality is the hotel software that boosts hospitality companies to lead the digital transformation in the industry.

At Civitfun Hospitality we understand the needs of hoteliers. That is why we have designed a fully integrated and contactless solution with all the tools you need to join the hotel digital revolution.

From check-in to check-out, streamline your operational processes, reduce waiting times at the front desk and improve your guests' experience.

Hotel chains, medium and small hotels, hotels without reception, apartments... Automate efficiently every step of the guest, no matter the type of accommodation.

Our software is efficient, user-friendly and two-way integrated with Apaleo.


__What we do__

Our  9-product check-in/out suite is designed specifically for hoteliers and It is created to improve the productivity and efficiency of your accommodation:
 
-Contactless check-in: Automate your front desk and avoid queues.
-T-Paperless: Streamline workflows with the auto check-in app on tablet
-Payment protection and Door opening: Reduce fraud and allows the use of an electronic key.
-Upselling and Cross-selling: Improve the initial booking and the guest experience. 
-Guestlink: Automate all communications with your guests.
-Guest Registration: Accomplish with guest registration requirements.

__Advantages__

Integrated and secure online check-in / check-out. Easy to complete, customizable with your brand, integrated with PMS, encrypted and complying with the GDPR.
Automate all your reception processes, cut out paper and improve productivity in reception, providing a better service to your customers.
Complementary tool to the reception that solves the peak hours of the check-in / check-out time in the hospitality properties. Fully autonomous, multi-language, suitable for being used on any mobile device or tablet.



__Integrations__

Civitfun is certified with Apaleo, and integrated with many payment gateways and many digital door lockers brands. See more about our integration with Apaleo at Civitfun.com.

Retrieve properties & reservations from Apaleo

Application processes a payment and posts in Guest Account

Performing the payment

Check-out of a reservation

 Guests are able to choose their room during online check-in.

Room selection:

Guests can save time by scanning their ID or passport to automatically fill their data in and sign their hotel contract online in a fast and secure way

Document Scanner and Digital Signature:

 Confirm that the documentation provided by the guest during the online check-in process corresponds to the same person.

Identity Verification:

Create a survey that will allow you to get any additional data you need from guests prior to their arrival during the online check-in process.

Surveys:

Civitfun 

Standard Plan

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Abitari

Abitari Kiosk is a new kiosk concept that provides you with everything you need to implement your desired self check-in kiosk. From a tablet to an unattended kiosk with keycard dispenser. The choice is yours!

Available models: Table top, Indoor, Ourtdoor and Tablet

All plans include Abitari Locks Connector.

Contact us at info@abitari.com to take the next step!

Get Apaleo's data in Abitari kiosk. Receive the data obtained in Abitari Kiosk directly to Apaleo.

2-way integration

Online check-in is great but not every guest will use it. Complete an automated check-in experience with an unattended in-person solution. 

Unattended on-site check-in

 Encoding a keycard in a tablet kiosk can be sometimes confusing. Deliver encoded keycards and get a better self check-in experience.

Keycard Dispenser

Ideal for check-in before entering the building. Recommended to be placed in a shed to protect the kiosk and the guest from the rain.

Outdoor Kiosk

abitari

Abitari Kiosk

Everything you need to enable self check in and check out.

Features with * require a specific hardware.
Billed annually.

Complete plan 

Complete plan plus:
- Walk-in
- ID/Passport Scann*
- KeyCard Dispenser*
- Cross selling
- White Label
* Hardware required

Billed annually.

Pro plan

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Abitari 2 Kiosk

Abitari 3 Kiosk

Abitari 4 Kiosk

Abitari 5 Kiosk

Abitari 6 Kiosk

United Kingdom

HelloGuest

__HelloGuest – Your digital hotel assistant__

Are you looking for a resource saving 24/7 contactless check-in and check-out solution for your hotel? A solution that operates across all channels, such as online, mobile and stationary - all from just one central modular platform?

The products of HelloGuest Solutions GmbH help every host to intelligently optimize the internal run of process – depending on the hotel format and the target groups of guests. The result is a resource-saving solution for you as a host and a continuous and additional service for your guest.

__Our digital services__

We offer your guests continuous digital services, such as:

- Hotel search and direct booking
- contactless self-check-in, including registration form – in compliance with the law
- door opening with guest smartphone, no app download required (available for every hotel guest on their smartphones or any other device)
- fully integrated digital guest directory, with hotel information, digital menu (room service), inhouse services, feedback and guest ABC
- payment management, including invoice splitting
- checkout

These services are made possible via several solutions: e.g. the Multi-Check-in App, the Self-Check-in Station, POS Station or via the Registration form Pad and the HelloGuest Hotel TV App.

__Our platform__

Behind all those services lies the cloud based HelloGuest interface platform, which connects a broad number of hotel systems and technologies in order to convert analogue into digital hotel processes. We cooperate with all major room access providers and payment providers featuring their e-commerce and acquiring solutions. The HelloGuest platform easily integrates your internet booking engine and enables you to send emails, push notifications and even live-chat with your guest. Additional integrations e.g. POS solutions are possible.

__Individual consultation__

HelloGuest accompanies you throughout the whole digitalization process and supports you from the start of the project until the end and beyond. The products of HelloGuest offer the perfect solution for every host. Let our experts advise you and digitalize your hotel with solutions from HelloGuest.

For more information please visit us at www.helloguest-solutions.com


Helloguest solution will help you optimize your Check-In and Check-Out process.

Smooth Check- In and Out

You will be allowed to process payments from your Guests.

Payment processing

Hellogues is capable of creating invoices for your guests and deliver them via email.

Invoice generation

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BetterSpace

Check-in comfortably, even if the reception is not occupied or there is already a queue lining up in front of the reception desk. With the check-in terminal, your guests not only check in quickly, but with better.guests, you also provide your guests important information directly at the check-in. In addition, the intuitive check-in process offers targeted up- and cross-selling opportunities without being intrusive.

Your advantages at a glance:
- 15″ or 22″ touchscreen
- Comfortable and easy check-in and check-out
- Including payment
- Encoding keycards
- Elegant tabletop stand
- Integrated QR code reader
- Expandable with key card encoders from your door locking system supplier
- Connection via LAN or WiFi

Assit yout guest with a self Check-In and Check-out terminal which fully supports payments

From Check-In to Check-Out

Betterspace

better.guest Check-In Terminal

Hardware Check-In Terminal including better.guest software & set up
- Check-In
- Check-Out
- Payment
- Encoding key cards
- Upselling

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Roommatik

Roommatik self check-in kiosks allow you to have a fully automated 24/7 reception.

Roommatik offers different solutions to speed up the check-in process: from small products that helps traditional reception desk to self-check-in kiosks, which perform the entire process autonomously. Roommatik designs, develops and manufactures its products therefore it can offer a bespoke solution.

Walk-in guests can themselfs make a new reservation, pay and check-in.

Reservation creation for walk-ins

Guests will enjoy clear, smooth check-in and make a payment for their reservation hassle-less.

Smooth check-in with payment capability.

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Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

AI-powered

Revenue management

Distribution

Hotel of the future

For serviced apartments

For selected service hotels

For independent hotels

For full service hotels

Engage with guests in real time through their preferred channels, from WhatsApp to SMS and beyond. Centralize all conversations in one place, automate responses, and personalize communication to enhance guest satisfaction and drive upselling opportunities

Guest messaging platforms

Enhance guest convenience with secure, seamless mobile access. Enable guests and staff to unlock rooms and facilities using their smartphones or wearables—no front desk check-in required.

Mobile key & keyless entry

Elevate guest experiences with smart in-room technology. From lighting and temperature adjustments to service requests and entertainment, provide guests with seamless control at their fingertips. Enhance comfort, convenience, and personalization with intuitive in-room tablets and automation.

In-room control & tablets

Enhance guest engagement with automated chat solutions. Respond instantly to common inquiries, streamline bookings, and provide easy access to hotel information through live chat and messaging apps. Chatbots handle repetitive tasks efficiently while ensuring smooth handovers to staff when needed—delivering fast, seamless support 24/7.

Live chats & chatbots

Deliver a next-level in-room entertainment experience with seamless TV solutions. Allow guests to watch live channels, access on-demand content, or stream from their favorite apps like Netflix—just like they do at home. A modern, personalized viewing experience at their fingertips.