Germany

happyhotel

The happyhotel revenue and yield management system has a simple dashboard that supports the hotelier in the data analysis of the most important hotel KPI’s.

Hoteliers can achieve more revenue without a great deal of prior knowledge. The hotelier gets past, current and future values of:

- RevPar
- Occupancy
- ADR
- Revenue

Through the booking pace graph and on the books evaluation the hotelier can react to the current market conditions. Furthermore, the hotelier can review every day the important reports and get an alert if the values do not correspond with the budget.

happyhotel uses a special formula and an algorithm which gives the hotelier the best price recommendation for his hotel or each of the hotel segments and room types.

With an interface to apaleo, happyhotel gets all data to analyze the hotel. happyhotel facilitates the hotelier's life through automatic processes so that he can concentrate on other things.

Happyhotel downloads inventory, rate plans, reservations for the past and future dates.

Get all property data

Happyhotel will maximize your hotel revenue and update prices for most optimal price strategy.

Price update mechanism

happyhotel will calculate your optimal room price. Get exclusive price suggestions for your hotel based on occupancy, events, current demand and booking speed.

Price recommendations for more revenue

happyhotel compares different metrics with each other and supports you with exact evaluations of pickup, ADR, RevPar, occupancy, occupancy rates and sales.

Analyze your PMS data

Our algorithm provides price suggestions for your rooms 365 days in advance. You can achieve more turnover through dynamic prices.

Revenue professional

Meaningful analysis of your revenue, occupancy, average daily rates and the RevPar. A further added value is the pickup calendar.


Freemium package

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A revenue management system (RMS), also sometimes referred to as yield management software, is a tool that helps to analyze, automate, and optimize a hotel’s pricing strategy in-real-time to increase revenue and ultimately profitability. The overall objective being in line with the basic principle of revenue management: offering the right product to the right customer at the right time for the right price on the right channel. By evaluating available data (of i.e. supply and demand, historical and market data) a Revenue management software provides and implements pricing recommendations for various room types, segments and channels. Recently, RMS providers have moved from on-premise to cloud-based applications that are delivered as Software as a Service, meaning that algorithms are constantly improved based on thousands of aggregated data points collected by vendors.

Revenue management systems

customice

Online configuration/booking of meetings and events (MICE) on your website - interfacing your favourite property management system apaleo seamlessly.

With our __customice-configurator__ application your customers are able to get a precise idea of your MICE capabilities and services on your website. Beyond that, they can configure meetings and events individually and directly request, reserve or book them online. Group bookings with your meeting / stand-alone on your website included!

As a hotelier you can see all incoming requests from the configurator instantly within the customice-booking manager. Here you can work directly on all requests and bookings or before they will get synchronized with your apaleo PMS.

Bookings can be processed and changed directly in customice and/or in your Apaleo.

2-way integration

Live availability, prices and information can be requested individually and events can be booked directly on your hotel’s website and generate a contract document.

Online request and booking

Group requests and bookings can be created online. An online pickup is available for your guests to make a final room reservation on the fly.

Group booking stand-alone or with an event

Custom rate, individual customizing, integrated MICE configurator on your website. One-time setup fee 2500 EUR. Price per meeting room.

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Group booking online, booking manager application, online pick-up (reservation) for guests stand-alone.

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Events & groups quoting platforms

Sales & catering software

straiv GmbH

straiv enables hotels to make the entire stay a digital experience for hotel guests. With the solutions by straiv, hotels accompany guests along the entire Guest Journey - from the first booking, through the stay, including digital check-in and check-out, to the next direct booking. 
All hotel information, services and offers are available and bookable for every guest at any time and place.

The solutions enables a quick and easy access via any device, without additional apps and tablets. Currently, more than 2,500 brand, individual and chain hotels in over 29 countries rely on this advanced solution. And also more than 200 apaleo installs happend already. 

Advantages:

- Offer active guest communication
- Automate internal work processes
- Expand upsell potential
- Improve hotel ratings
- Hotel guests benefit from a quick, easy and contactless service via their own smartphone
- No app download required

Our solutions:

- Digital guest service / guest directory (web app)
- Self-service kiosks
- Mobile check-in and check-out / digital registration form (web app)
- Journey messaging (automated guest messaging)
- Mobile door opening

Make sure your operations run smoothly with handy check-in and check-out. Additionally the payment processing will increase efficiency and security of your guests.

Self Check-in/out and integrated payment

Email and SMS sending built-in functions increase communication with your guests.

Communication with Guests

Go paperless with straiv and enjoy the Digital Registration Card functionality.

Digital Registration Card

Hotel guests benefit from fast, easy and contactless service using their own smartphone or a self-service kiosk.This saves time and eliminates queues at check-in. No app download required!


Self Check-In/Out with integrated payment

Use our automated mailing with e.g. booking confirmation, fill out registration card or check-in now available. The registration card will be filled out in advance by the guest and it is paperless. 

Automate internal work processes

straiv

This packages enables guests to fill out the registration form legally compliant and check out from their phone.

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This package offers you a high-performance guest service system for hotel information and services.

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A customer relationship management software (CRM) allows to manage and store guest data to initiate, build, nurture, track, manage and grow relationships with existing and potential hotel guests. CRMs enable hoteliers to identify sales opportunities, record and manage customer service issues and launch email marketing campaigns in one central place.

CRM & email marketing platforms

Kiosk & self-service check-in

France

HotelAppz

Native CRM Extension to Apaleo with I-Frame Integration

In just one click, access directly to all your guest profiles and send targeted booking reservations and all kinds of communications. Use powerful automation along the customer’s journey to retain all of your guests: pre-stay, in-stay, post-stay, targeted campaigns, re-activation, dynamic retargeting & loyalty program.

An all-in-one & easy solution to increase effectively direct bookings and impact your guest memories. You can’t have Apaleo without Hotelappz!

HotelAppz has the most sophisticated integration with apaleo on the market.  Using the i-frame technology, our clients are able to see & use HotelAppz directly inside apaleo, making it easy, fast, & efficient. 

Total integration with apaleo

 Complete Marketing Platform
 Direct PMS connection (Two ways)
 Full Hotel Segmentations
 Powerful Automations
 Campaigns Management
Up To 50000 Profiles

Guest Journey Pro

 Complete Marketing Platform
 Direct PMS connection (Two ways)
 Full Hotel Segmentations
 Powerful Automations
 Campaigns Management
 Transactional E-mails
 Open API
Up To 200 000 Profiles

360 Guest Platform

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Hotel loyalty programs or better known as hotel rewards programs are usually run to encourage the guests to come back to a your hotel or brand. These guest loyalty programs in hotels include offering memberships to guests, and offer special amenities, discounts and reward points when they transact with your hotel.

Loyalty programs

hotelkit GmbH

hotelkit is a Hotel Operations Platform that enables hotels to better connect their teams, improve internal communication and fully digitalize and simplify daily workflows! The solution is already used by 100,000 hotel employees across more than 2,500 hotels worldwide.

hotelkit´s solution for collaboration & service optimization makes handovers smoother, communication simpler, and guests happier. With hotelkit housekeeping, hotels benefit from digitalized processes, seamless interfaces to PMS, and real-time updates of the room status. 

With the help of Handovers and News, everyone can be quickly informed about changes and internal communication runs smoothly. Checklists and a Handbook enable consistent and comprehensive compliance with strict hygiene requirements. Digital repair orders and guest requests additionally facilitate collaboration. Delivering outstanding service has never been easier and now hoteliers can spend more time doing what they do best: making their guests happy.


Retrieve properties & reservations from Apaleo

hotelkit changes Unit Condition to allow houskeepers assign a proper condtion before or after the room cleaning.

Change unit/room status and condiction

Your team can create specific room cleaning routines based on the rate plans of the unit.

Adapt cleaning patterns based on rate plans

With the help of the communication tools, information can be conveyed transparently and in a targeted manner, – and made accessible to all via PC, tablet, or smartphone – regardless of location.

Optimized communication

The possibility to prioritize tasks enables employees to maintain an efficient overview and always stay on top of things.

Improved productivity

Daily workflows and recurring checklists can be digitally created and automatically assigned to employees. The digital collaboration platform allows you to track work progress in real time.

Accelerated workflows

Special moments occurring both inside and outside the daily work routine can be shared with the entire team across their very own social stream and chat.

Connected teams

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Housekeeping Software is similar to staff communication & task management tools but goes a step further. It can be particularly beneficial to hotels with more than 100 rooms. These tools focus on the housekeeping department allowing the housekeeping manager to assign rooms to cleaning staff and monitor the advancement from each one out of a single dashboard. The great advantage is that these tools connect to the hotel’s PMS allowing the housekeeping manager to mark the room as clean in the PMS. When something is broken the housekeeping staff can directly alert the maintenance team and in addition, mark the room as out of service (OOS) in the PMS.

Housekeeping software

In a hotel, operations are spread across the property and split-up into different departments, shifts and duties making it a challenge for many employees to have an efficient and clear way of communicating with one another. Traditional operations relied on time-consuming handovers,  flip through binders and review backlogs. Staff communication and task management tools have the focus to improve the communication between hotel departments, streamline processes and improve operational efficiency. Furthermore, these tools enable the head of departments and management to control standard operating procedures (SOP’s) at all times.

Staff collaboration tools

Topsys

As a French partner of Apaleo, we created Topsys-Office with the aim of adding our vision of a manual communication tool integrated into an API-First platform. Thanks to Apaleo's open platform, we were able to integrate our technology directly into Apaleo PMS screens, simplifying use for teams.

We then focused on the automation that we could offer and there too we choose an automation tool totally integrated with Apaleo’s API. Topsys-Office module and templates can be used in automatic scenarios allowing the hotel to build their own customer journey. (Entreprise version, contact us for more information)

Create your own template, registration form to printed or pushed on a tablet, confirmation, cancellation,  invoices, payment link and access them directly in Apaleo reservation tab. Access to the history of emails already sent

Total customization

Create your own templates. Automatically fill fields with apaleo data and add text directly before sending

Simple and flexible application

Accessible directly in the Apaleo reservation tab

Well integrated for direct access

Offer registration on a tablet at check-in and send the data back to Apaleo

2 way with Apaleo

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Topsys-Office Standard

Send your confirmation, invoice, payment link and keep logs

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Get your guest data during checkin with a registration on tablet

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Build your email journey with automated scenarios

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GauVendi

When you rethink inventory in a totally novel way, you open up a whole new world of possibilities for your business. It's not utopia; in fact, it's easy to do by using the GauVendi platform (AI) to translate your room categories in apaleo into infinitive, flexible, and individualized stay products that are relevant for your guests. In return, those products are translated back to apaleo to automate the fulfillment.

Every room has multiple stories. Static room categories fail to connect emotionally with the consumer and commoditize stay experiences! Pivot your performance with new automation, individualized inventory distribution, hyper-personalized & attribute-based merchandizing, feature-based revenue management, distinct marketing communication and novel real estate & buying behaviour insights.
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One Platform - Independent Products (independently or in combination available):
1. Inventi-Flow (AI Powered Inventory Optimization) - Free & Premium Version
2. Internet Sales Engine with Attribute-based Selling (ABS) - replacing Booking Engines 
3. Call-Pro Plus - Call Centre Solution for easy, personalized customer service
4. Flexi-Channel - Channel Manager Integration for Differentiated Distribution
5. Feature-based Revenue Engine
6. Sales Optimizer - Automated Gap Filling & Bye Bye Split Stays
7. Business Intelligence
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Your benefits:
-	Net Promoter Score uplift
-	Less manual work and reduced costs
-	New revenue source & instant upsells by selling room features 
-	Channel shift, more direct & higher value bookings
-	Higher asset appreciation
-	Novel guest & real estate insights

https://www.youtube.com/watch?v=GVQ0pKxFOKE
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Inventi-Flow is an AI driven reservation assignment and inventory optimization tool. A dynamic approach optimizes occupancy, revenue or house-keeping constraints by proactively assigning & re-assigning the best room fits to reservations up to 365 days in advance for a 2-4 week period.  
 

Inventi-Flow (Free & Premium Version)

Experience hyper-personalized selling with our next-gen booking engine. Enjoy dynamic displays, attribute-based selling and individual product reservation calendars. Sell and personalize effortlessly with our call center solution. 

Internet Sales Engine & Call Pro-Plus

Connect to a partner Channel Manager and map infinite number of products, each selling different things, to different channels. This process is fully automated, allowing you to gain control of your distribution and optimize each channel.

Differentiated Inventory Distribution & more...

On average, 60% of all bookings are upsold to higher value products with attribute-based selling and novel revenue management through feature-based & poly-dynamic inventory management. 3 month ROI.

More Direct & Higher Value Bookings 

Dynamic room optimization & best-fit room allocations based on novel inventory management practices to maximize occupancy, revenue or house-keeping efficiency.

Intelligent & Dynamic Assignment Automation

Reduce unnecessary phone calls and emails through automated and transparent booking experiences & automation, freeing up staff to serve guests efficiently. 

 70%+ Less Phone Calls

Full transparency at time of booking managing guest expectations better and allowing all hosts to WOW their guests during arrival based on booking context.

Net Promoter Score uplift

GauVendi - Central Sales Platform

Dynamic inventory performance management to maximize occupancy and lock personalized room reservations.

Free Inventi-Flow 

Dynamic inventory performance management to maximize occupancy, revenue or house-keeping efficiency.

Premium Inventi-Flow 

Experience hyper-personalized selling with our next-gen booking engine, dynamic retailing, attribute-based selling and more...

Internet Sales Engine 

Activate a partner channel manager and sell individualized products to different channels. Monthly subscription is subject to property size.

Flexi-Channel

Start discovering a novel way to manage inventory with feature-based and polydynamic product management. 

Experience Inventory Platform

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An internet booking engine (IBE) is a system that enables hotels to process online bookings directly and in real-time through their brand’s website. A modern and optimised booking engine should provide a seamless 3 to 4 step process where website visitors and future guests can review available room types and rates for specific dates. It should allow for credit card payments as well as potentially alternative payment methods such as PayPal and be compliant with PCI and PSD2 requirements.

Booking engines

detco GmbH

Embed an irresistible booking process directly into your hotel website.

Our team has created the best possible collaboration between technical intelligence, carefully constructed UI and robust battle testing to produce a beautiful and fast Internet Booking Engine experience your guests will love.

Key Features

- Can be seamlessly embedded into your existing hotel website
- An intuitive, fast and smooth user experience persuades users to book direct
- Integration can be handled by your existing agency with guidance from our expert HTML+CSS integration team
- Our team of designers and developers are on hand to manage this on your agency’s behalf if necessary
- PCI compliant, including PSD2 3DSecure support
- Easy to trial: month-by-month payment, no long-term tie in. Minimum fee based on 50 rooms per month

Full Digital Agency Services

In addition to a fully integrated Apaleo Booking Engine, detco GmbH offers professional Hotel Website Design and specialist Hotel Digital Marketing Packages. Find out more.

The myIBE has a direct connection to apaleo. This allows you to manage your offers through apaleo on a day-to-day basis

direct apaleo connection

Make your property bookable from any device by providing an easy booking process on all devices

Mobile-first UI

Add your booking engine on your pages to peep your bookers on the same URL and increase conversion

Embed in-page

Choose colours, font & logos to create a smooth brand experience

Adapt to your brand

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myIBE by detco 

Scalable booking engine that integrates seamlessly with your website.
€50 per month minimum fee.

myIBE Standard

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Expedia is one of the world’s leading full-service online travel brands helping travelers easily plan and book travel from the widest selection of vacation packages, flights, hotels, rental cars, rail, cruises, activities, attractions, and services.

Expedia Channel Connect by detco allows you to manage all your rates and restrictions in one place. You simply update your rates in apaleo and your expedia listing is updated immediately.
Reservations from expedia.com (or any of its subbrands like hotels.com) are transferred into apaleo as they come in.

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Expedia Channel Connect

- Upload Rates and Availabilities
- Receive incoming bookings
- Supports both ExpediaCollect and HotelCollect
- Handle payments

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Direct OTA Connectors

myGuestMailing opens a direct communication channel to your guests.
It allows you to set up a variety of different mail types that and lets you customize what kind of information you want to display. The following mail types are available as of today:

- Booking confirmation
- Booking modification
- Invoices
- perStay Mails
- postStay Mails


Define yourself which e-mails are sent automatically and which e-mails are sent on-demand from within Apaleo.
You can customize e-mails by including your hotel-logo and the hotel-description as well as changing the color of some elements, adding custom sections of texts and add Informations about the reservation directly form apaleo.  When sending on-demand e-mails, you can additionally include an individual comment in the mail, attach a payment link and add further attachments.

You are missing a feature or would like to have a completely customized Template?
Feel free to contact us and we'll see what we can do!

you can expect an UI integration using myGuestMailing

UI integration in apaleo

With myGuestMailing you can freely decide what mails you'd like to automatically deliver. For pre- and postStay mails you can also decide when to send the information.

Automate your e-mails

Guests are asking for mails to be delivered to a different mail adress or just can't find them in there inbox? Just send them again - with our iframe integration on reservation level!

Re-Send Mails on reservation level

Add your own logo/ picture, custom texts and reservation details to your mail templates. 

Customize Layouts

You want to send a PDF of your houserules or something else attached to one of your mails? Add a custom attachment to your mail setup.

Popular apps

happyhotel

customice

straiv

HotelAppz

hotelkit

Topsys-Office

GauVendi - Central Sales Platform

myIBE by detco

Expedia Channel Connect

myGuestMailing by detco

Roomchecking

Pace Revenue

Abitari Locks Connector

Booking.com Channel Connect

D-EDGE

Channelswitch (DIRS21)

Flexkeeping

SiteMinder

OnePageBooking (HotelNetSolutions)

RateDistributor (HotelNetSolutions)

Datev Connector

Market Intelligence (HQrevenue)