Operations

Marketing

Restaurant & spa

Guest experience

Meetings & events

Back office & administration

AI-powered

Revenue management

Distribution

Germany

umnify GmbH

umnify #ServicedLiving helps owners and operators of serviced apartments, student housing, corporate housing and other long stay properties manage tenants, contracts and recurring operations in one platform.

Create a complete tenant profile with contact details, uploaded documents, rental history, active and previous contracts, payments and every interaction in one place. Store important documents such as student enrollment certificates, ID documents or residence permits securely and keep all tenant information easily accessible.

Digitize your entire leasing process, from the initial inquiry to move out. Collect rental requests, let applicants upload required documents, automatically generate contracts and send them for secure digital signature. Keep track of contract terms, extensions and recurring agreements without manual administration.

Manage recurring invoices, flexible pricing models and payment schedules while synchronizing financial data with apaleo. Whether you operate a single property, a large portfolio or multiple properties across different owners or operators, umnify adapts to your leasing model.

Standardize move ins and move outs with digital handover protocols, checklists and operational tasks. Coordinate inspections, maintenance and apartment preparation while ensuring every step is documented.

Extend your operations with AI by connecting your preferred AI tools via MCP to retrieve information, generate communication and automate business processes.

Built in dashboards and reports provide real time insights into occupancy, contract durations, revenue and operational performance across individual properties or your entire portfolio. Manage room racks across multiple properties from one central workspace while the real time integration with apaleo ensures your team always works with up to date tenant and contract data.

Maintain complete tenant profiles with rental history, uploaded documents, active and previous contracts, notes and communication.

Tenant Profiles & Document Management

Collect applications, generate rental contracts automatically, request documents and enable secure digital signatures.

Digital Contract & Leasing Management

Manage recurring billing, handover protocols, operational tasks and reports while synchronizing tenant and contract data with apaleo in real time.  

Operations, Reporting & apaleo Integration

Manage tenant profiles, documents, contracts and communication from one central platform.

Simplify tenant management

Create, send and sign rental contracts digitally while collecting required documents online.

Automate your contract management

Use handover protocols, tasks and checklists to streamline move-ins, move-outs and ongoing operations.

Standardize long-stay operations

Track occupancy, contract terms, revenue and performance with dashboards, reports and real-time data.

Gain complete operational visibility

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umnify #ServicedLiving

Based on 100 rooms (24-month contract). More rooms reduce your per-room price. Minimum €198/month.

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Build lasting guest relationships and drive loyalty with smart CRM and email marketing solutions. Centralize guest data, personalize communication, and automate targeted campaigns to boost engagement and direct bookings. Strengthen connections and turn first-time visitors into repeat guests.

CRM & email marketing platforms

Optimize efficiency and reduce manual work with powerful automation tools. From streamlining guest communications to synchronizing data across systems, these platforms help hotels save time, minimize errors, and enhance the overall guest experience. Automate repetitive tasks and focus on what truly matters—delivering exceptional hospitality. 

Automation platforms

Czech Republic

Make

Make is a visual platform that lets you design, build, and automate anything–from simple tasks to complex workflows—in minutes. With Make, you can send information between Apaleo and thousands of apps. It’s fast and easy to use, visually intuitive and requires zero coding expertise.

__Connect Apaleo with any app or service__
Do more with Apaleo. Make (formerly Integromat) lets you connect Apaleo with 1000+ popular apps in just a few clicks, without any coding. Missing an app in our library? Use Make’s no-code toolkit, which includes the generic HTTP app that allows you to connect to any app or service with an API.

__Create without limits__
Make lets you build as if you were a developer, without writing any code.
- Design workflows with as many steps as you need
- Integrate an infinite number of apps in a single workflow
- To build complex workflows, you can use Make’s powerful no-code toolkit, which includes advanced features like iterations, aggregations, conditional logic, filtering, error handling, execution history log, and more.

__Build faster than ever__
- With Make, it’s fast and easy to create, test, and edit workflows.
- Make empowers creators across all business areas, sizes, and backgrounds to build solutions to workplace challenges. It’s never too late to start.

Design, build and automate with a visual drag-and-drop interface.

Free

For creatives and solopreneurs just getting started.


Core

For SMBs, startups, and automation pros who want to scale quickly.

For teams and agencies to collaborate and manage workflows.

Teams

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Connect and unify your hotel’s tech stack with powerful integration solutions. Seamlessly link various systems to automate workflows, enhance data exchange, and improve operational efficiency. More integrators will be published soon—stay tuned for the latest connections to elevate your hotel operations.

Integrators

Netherlands

Katanox

Katanox is a distribution and fintech platform for the hospitality industry. Buyers and suppliers are connected to trade via a single platform. Buyers are given direct access to premium content ensuring an enriched booking experience. Suppliers benefit from direct distribution, which lowers  costs and allows for relationships to be built with customers. Buyers can work directly with hotels to offer their customers the best possible inventory at the best possible rates. 

The Katanox direct booking API allows hotels and travel buyers to connect directly to do business transparently.

In just 10 minutes, you can connect to the next generation of travel buyers, reach new audiences and stay in control of who you work with and on what terms.

Automatically sync availability, rates and restrictions with different channels

Rates and Availability

Reservations can be created, modified or canceled via Katanox

Managing reservations

Upload your own content, set featured images for each unit and on property level

Content

We connect you to a new generation of travel buyers that are eager to start working with you, but will not hand over their earnings to the usual gatekeepers and intermediaries.

Commissions

Receive all available customer data straight into your Apaleo account in order to start selling ancillary services pre-check-in and increase customer lifetime value.

Data

Set the rates straight from your PMS and let them sync automatically, never having to worry about policing rate parity.

Rates

Our efficient payment flow ensures you are paid following the agreed terms while reducing the financial fees on virtual credit cards and exchange rates.

Payments

Onboard for free and negotiate your commission with your demand partner directly.

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Take full control of your hotel's distribution with a powerful channel manager. Automatically sync rates, availability, and reservations across multiple OTAs, GDS, and direct booking channels in real time. Eliminate manual updates, reduce overbookings, and maximize occupancy effortlessly—all from a single dashboard.

Channel managers

Apaleo GmbH

Increase your occupancy, get direct bookings, beat the competition, stay on top of local insights, and be connected to the GDS all from one simple and easy-to-use platform.

SiteMinder powers the world’s leading properties. Whether you are an independent property or part of a hotel chain, we help you stay focused on your guests while our automated systems take care of the rest! With the SiteMinder platform, you gain a complete and seamless experience managing your marketing and distribution strategy online. Our technology works in perfect harmony and gives you everything you need to acquire guests and free up more time to delight them.

- 1 login, 1 dashboard, 1 source of truth
- No commission
- 400+ distribution channels
- 35,000+ customers
- 87 million hotel reservations annually

Our robust Acquisition Platform consists of:

Channel Manager

SiteMinder is the world’s most powerful hotel channel manager, giving you incomparable reach and visibility online. Manage your rooms and rates on over 400 hotel booking channels, in real-time and reduce your dependency on third-party sales channels.

Online Hotel Booking Engine

SiteMinder’s high-converting TheBookingButton empowers you to capture direct bookings with zero commissions. Be instantly bookable through your hotel website and reduce your dependency on third-party sales channels.

Hotel Website Design

Boost direct bookings with a hotel website builder designed especially for you and your guests. SiteMinder’s smart and simple website design solution, Canvas, attracts travellers to your website, integrates seamlessly with our online booking engine, and is easy to use.

Hotel Business Intelligence

Our Hotel Business Intelligence solution, Prophet, makes marketing and business intelligence easy to understand. Maximise revenue with real-time insight into your hotel’s competition and performance.

Global Distribution System

Gain unparalleled sales and marketing support with one GDS and channel manager connection. You will gain unmatched exposure to guests with our unique combination of the hotel industry’s most powerful global distribution systems and a cloud-based channel manager.

The features supported by this connection include delivery of availivility, rates & inventory as well as restrictions  from Apaleo to your booking channels.

Delivery of ARI & restrictions

Automatic update of booking information from booking channels in Apaleo.

Creation & updates of bookings

Be seen on unlimited number of channels such as Booking.com, Expedia, Airbnb and Agoda as well as the GDS

Be seen on 500+ booking sites

Improve your efficiency with a single place to manage your distribution, reservations and payments.

Designed for speed & ease

Grow & adapt your business by making smarter pricing and distribution decisions thanks to our real-time insights.

Game changing insights

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SiteMinder

Pricing varies according to the number of rooms at your property.

Starting price

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Boost your hotel's visibility and direct bookings with powerful metasearch and advertising solutions. Optimize your presence on platforms like Google Hotel Ads and Trivago while leveraging smart ad tech to target the right guests at the right time. Maximize ROI and stay ahead of the competition.


Metasearch & Adtech

Sweden

Minut

We’re the co-host that cares for your home, guests and community.

The Minut sensor monitors noise, occupancy, motion and temperature in rental properties, helping hosts prevent parties, enhance guest experience and protect their homes, without sacrificing guest privacy. With powerful automations and integrations, Minut empowers property managers to grow their businesses while keeping operations lean. Find out more about how Minut can help you host happy at [minut.com](https://bit.ly/3bY5qqJ).

- Make sure Minut always has the correct booking and contact information for your guests.
- Send guests an SMS when noise is above the threshold.
- Autocall guests when noise is above the threshold.
- Schedule check-in and check-out messages to guests.

- Protect your properties with our robust property monitoring solution.
- Save €60 on a sensor for each annually billed home.

Standard Plan

- Manage more efficiently with powerful automations and integrations.
- Save €90 on a sensor for each annually billed home.

Pro Plan

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Elevate guest experiences with smart in-room technology. From lighting and temperature adjustments to service requests and entertainment, provide guests with seamless control at their fingertips. Enhance comfort, convenience, and personalization with intuitive in-room tablets and automation.

In-room control & tablets

France

D-EDGE

Combining technical excellence and digital marketing expertise, D-EDGE  brings a holistic hospitality technology infrastructure under one roof. The integrated range of solutions covers all stages of hotel distribution which encompasses Central Reservation System, Guest Management, Data Intelligence, Connectivity Hub, Digital Media and Website Creation.

With a team of 350 experts located in over 20 countries, D-EDGE provides localised support, services and tools.

Our solutions:
- D-EDGE Booking Engine: our booking engine is made to maximise direct bookings. Your hotel's website should be your most profitable sales channel.
- D-EDGE Channel Manager: our Smart Channel Manager, allows you to connect your hotel to more than 300 online distribution channels, including global and local OTAs, and GDSs. Using a centralised dashboard, you can connect to any of your partner channels. Once connected to the channel of your choice, you manage your rates and availabilities from a single interface.
- D-EDGE MetaGenius: TripAdvisor, Google Hotels Ads, Trivago, Kayak... Travellers favour metasearch, that is therefore vital in today's hotel distribution landscape! In order to help you leverage metasearch sales opportunities, D-EDGE developed the ultimate centralised metasearch management platform, MetaGenius.
- D-EDGE CRM: your guests deserve a one-to-one relationship with you! Our Customer Relationship Management solution - powered by dailypoint™ - is essential to centralise data and empower your staff with the knowledge to personalise and improve the guest experience.
- D-EDGE RateScreener: RateScreener retrieves rates applied by your competitors and OTAs and analyses your hotel’s position compared to your competition. You can then make adjustments on your rates using the information provided to you by RateScreener.
- D-EDGE DataCruncher: get a deep understanding of each distribution channel's performance and behaviour to make the best planning decisions to increase your revenue. Extract KPIs and performance by markets worldwide, visualise strengths on an interactive heatmap and filter by channels. Monitor your stats for each of your properties, play with KPIs, export or share business results.
- D-EDGE NextRate: NextRate gives you clear price recommendations according to your competition, your environment (market trends, seasonality, upcoming events) and your pick-up. In just one click you can either accept or edit the recommendations and apply them directly to your inventory.
- D-EDGE Sentinel: monitor your hotel’s attractiveness with Sentinel. Stay in control of your online reputation with a centralised dashboard. Know how your guests feel about their stay and keep improving your service. Save time, see everything & stay updated.

ur Smart Channel Manager, allows you to connect your hotel to more than 300 online distribution channels, including global and local OTAs, and GDSs. Using a centralised dashboard, you can connect to any of your partner channels. Once connected to the channel of your choice, you manage your rates and

D-EDGE Channel Manager

We are convinced that ease of use will be the gold standard by which technology companies innovations will be judged in the future.
We make user experience (UX) a fundamental pillar in the development

User Experience

As a technology provider, we believe that innovation should simplify the user's life. And as a B2B company, we believe that our first promise is to provide reliable products. This is why we invest eve

Innovation

We are powered by people. You’ll find our support teams in over 150 countries across Europe and Asia. Dedicated, friendly, experienced and smart, think of our team as an extension of your own. We unde

People

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Turn your website into a direct revenue powerhouse with a seamless and intuitive booking experience. A modern booking engine ensures guests can easily browse room options, secure the best rates, and complete their reservations in just a few clicks. With real-time availability, secure payment processing, and compliance with PCI and PSD2, it's time to convert more visitors into confirmed guests effortlessly.

Booking engines

Straiv GmbH

Straiv is a leading provider of digital guest journey solutions to provide a seamless guest experience. Founded in 2015, the company specializes in a comprehensive product suite that includes mobile check-in and check-out incl. digital registration forms, digital concierge, upselling and integrated guest communication via web-based apps. By automating manual processes and centralizing the guest journey, Straiv helps hotels reduce administrative workloads, increase ancillary revenue, and enhance guest satisfaction through smart technology.

Currently, more than 3,400 hotels across 30 countries rely on this advanced solution. And also more than 500 apaleo installs happened already.

Our solutions:

- Online Check-In & Check-Out
- Self-service kiosks
- Digital Concierge
- Guest messaging
- Mobile door opening
- Upselling

Make sure your operations run smoothly with handy check-in and check-out. Additionally the payment processing will increase efficiency and security of your guests.

Self Check-in/out and integrated payment

Email, WhatsApp and SMS sending built-in functions increase communication with your guests.

Communication with Guests

Go paperless with Straiv and enjoy the Digital Registration Form functionality.

Digital Registration Form

Hotel guests benefit from fast, easy and contactless service using their own smartphone or a self-service kiosk.This saves time and eliminates queues at check-in. No app download required!


Self Check-In/Out with integrated payment

Use our automated mailing with e.g. booking confirmation, fill out registration card or check-in now available. The registration card will be filled out in advance by the guest and it is paperless

Automate internal work processes

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Straiv

This packages enables guests to fill out the registration form legally compliant and check out from their phone.

Check-in/out starting at

Guest Messaging starting at

This package offers you a high-performance guest service system for hotel information and services.

Digital Concierge starting at

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Empower guests with a seamless, self-service experience from booking to checkout. Whether through a mobile app or web-based platform, enable online check-in, upselling, and instant access to hotel information—all at their fingertips. Enhance convenience, boost engagement, and create a frictionless stay.


Digital Guest Journey

Speed up arrivals and enhance guest convenience with self-service check-in solutions. Allow guests to check in, pick up room keys, and complete payments effortlessly at kiosks—reducing wait times and freeing up staff to focus on hospitality. A seamless, contactless experience from arrival to departure.

Kiosk & self-service check-in

BlueID ACCESS®

BlueID ACCESS® - a cloud-based key system that works with __smartphones and NFC cards__ - streamlines your hotel processes, enables 24/7 self-check-in, and ultimately, reduces your costs. We provide you premium locks, uncomplicated tools for in-house maintenance, and state-of-art security algorithms that withstand cybersecurity attacks.

- To start, you can choose the right locks from our __broad hardware catalogue__ according to your design and installation needs.
- Our __locks are offline__, which makes retrofitting your existing doors noticeably cost-efficient.
- Our __guest app is customizable with your hotel design__.
- With the existing integration with apaleo, our access control can __seamlessly complement your hotel ecosystem__.
- We offer an uncomplicated __lock virtualization and management for your reception staff and the possibility of 24/7 self check-in for your guests__.
- On top of that, we enable __in-house maintenance of our smart locks__ with a dedicated smartphone app, so that you save money on expensive maintenance contracts.

__We offer the right key system for existing and new hotels, which need an access control solution that supports your daily processes and enables a truly digital guest journey. Find out more on our website.__

We are already implemented in the Apaleo ecosystem - get started now!

Seamlessly provide access to your guests without touching another system. Upon check-in (including early check-in) the keys are generated and can be written onto a NFC card

Automatic Key Creation

Our BlueID app allows you to offer your guests a seamless, card-free access to your hotel and their room.

Smartphone Access

Parking garage, fitness studio, wellness area, meeting or VIP rooms. You only need to select the feature in Apaleo and write (or send) the additional required keys.

Automatically add access to surcharge relevant rooms

Our app is customizable to complement your hotel identity

Guest App customization

Our locks work offline and can be installed in fire protection doors without losing the certification, which makes retrofitting your existing doors very cost-efficient and simple. 

Cost-efficiency 

BlueID

The fee covers unlimited amount of guests and keys per room.

All-in

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Ensure secure and seamless access with modern keycard and digital locking solutions. Easily manage room access, issue keycards, and integrate with mobile key technology for a frictionless guest experience. Enhance security while streamlining operations.

Door locks & Keycard encoders

United States

Akia

Akia is an AI agent built for hotels, trusted by thousands of properties. She runs the guest journey herself, from the first question to the review after checkout.

She doesn't wait to be asked. Akia watches every reservation and every message, replies within seconds at any hour, and resolves most of it on her own. Your team only hears about the ones that genuinely need a person, and they get their day back.

Because she's synced with Apaleo, she already knows who's arriving and what they booked. That's what makes her answers right and her offers land at the moment a guest actually wants them.

Guests get a property that always answers. You get more direct bookings and more revenue out of every stay.

One agent covers all of it, so you're not stitching five tools together to get there. Book a demo and see what she does.

 Features: Unified Inbox, Guest Journeys, AI Responder, Upsells, Digital Check-In, AI Voice, Surveys and Reputation, Marketing, Tasks, Guidebooks, Web Chat, Team Chat, Tasks, Keyless Entry, Digital Authorization, Cashless Tipping



Akia gets the bookings per property to Akia on a set time every day to avoid manual manual inputs and automatically send messages to guests.

Retrieve properties & reservations from apaleo

Akia is capable to modify an existing reservations. Add, replace or remove:
- Comment
- Guest Comment
- Payment Account
- Travel Purpose
- Additional Guests
- Company (using company/Id, and only if not already set)
- Commission
- Primary Guest
- Validation Messages


Modify reservations in apaleo

Akia replies over SMS, WhatsApp, email, Voice, email, and web chat in seconds. She reads the reservation from Apaleo first, so the answer is right the first time. 

Akia answers guests around the clock

Akia picks up and holds a real conversation. She takes the booking and captures payment on the call, so you can reduce interruptions for your front desk team.

AI Voice answers the phone

Akia offers the early check-in or the room upgrade when a guest is most likely to say yes, right inside the conversation. Revenue lands with no staff time. 

Sell the upgrade at the right moment

Guests sign registration cards and settle payment from their phone. Your team greets them at the door instead of processing them at a desk. 

Check guests in before they arrive

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Starting Price

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Discover apps & integrations that are great fits for serviced apartments, vacation & short term rentals businesses. 

For serviced apartments

umnify #ServicedLiving

Make

Katanox

SiteMinder

Minut

D-EDGE

Straiv

BlueID

Akia

SuitePad

Chekin

Civitfun

RoomPriceGenie

myIBE by detco

AltoVita

happyhotel

Quicktext

DialogShift

TrustYou CXP

hotelkit

FLYR Hospitality

Breezeway

PriceLabs

Multi-Channel CRM by Bookboost

Guestway